chap 10

30問 • 1年前

問題一覧

function encompasses the sourcing and coordination of materials, information and funds from the initial raw material supplier to the final customer

supply chain

(aka materials management), which encompasses the planning, implementation and control of the efficient and effective flow and storage of products and information from the point of origin to the final customer

logistics

describes the situation in which a firm subcontracts the manufacturing process to another company, i.e., the firm chooses to outsource.

virtual manufacturing

refers to the degree of consistency between a firm’s foreign direct investment decisions and its competitive strategy. Cost-minimization and the drive for globalization force MNEs to pursue economies of scale in manufacturing, often by producing at low labor-cost sites.

compatibility

refers to manufacturing activities that occur beyond the borders of a firm’s home country.

offshore manufacturing

represents the specialization of production by product or process in different parts of the world in orde

rationalization

represents the linking or integrating of participants all along the global supply chain into a unified system.

coordination

embraces systems, such as organizational structure and performance measurement, which are designed to help ensure strategies are implemented, monitored and revised, when appropriate.

control

concerns the sourcing and coordination of materials, information and funds from the initial raw material supplier to the final customer.

global supply chain management

The key to making a global information system work effectively is ___

information

refers to the electronic movement of money and information via computers and telecommunications equipment in a way that effectively links suppliers, customers and third-party intermediaries, and ultimately enhances customer value.

electronic data interchange

refers to the use of software to link information flows from different parts of a business and from different parts of the world.

enterprise resource planning

refers to the use of the Internet to link suppliers with firms and firms with customers.

e-commerce

refers to using the Internet to link a company with external constituencies.

extranet

refers to meeting or exceeding the expectations of the customer. More specifically, it incorporates conformance to specifications, value enhancement, fitness for use, after-sales support and psychological impressions (image)

quality

is a premise that allows for a tolerable (negotiable) level of defects that can be corrected through repair and service warranties.

acceptable quality level

describes the refusal to tolerate defects of any kind.

zero defects

stresses three principles: (i) customer satisfaction, (ii) employee involvement and (iii) continuous improvements at every level of the organization.

tqm

The goal of TQM is to eliminate all defects. T or f

represents the Japanese process of continuous improvement, which requires identifying problems and enlisting employees at all levels of the organization to help eliminate the problems.

kaizen

is a highly focused quality-control system designed to scrutinize a firm’s entire production system and eliminate defects, slash product cycle time and cut costs across the board.

six sigma

The three different levels (types) of quality standards are:

(i) a general level, (ii) an industry specific level and (iii) a company level.

a set of five universal standards initially designed to harmonize technical standards within the EU that is now accepted worldwide;

ISO 9000:2000

is the path a firm pursues in obtaining materials, components and final products either from within or outside of the organization and from both domestic and foreign locations.

sourcing strategy

represents the first step in the process of global materials management (logistics).

global sourcing

refers to those production activities that occur outside of the firm, i.e., the use of external (foreign) suppliers to provide materials, components, services, or finished goods

outsourcing

the use of the Internet in the purchasing process, is rapidly growing in popularity.

e-sourcing

manufacturing system reduces inventory costs by having raw materials and components delivered just as they are needed in the production process

just-in-time

are government-designated areas in which goods can be stored, inspected and/or manufactured without being subject to formal customs procedures until they actually enter the country

foreign trade zone

is under the same administrative domain but is usually physically separate from a general-purpose zone.

subzone

Chap 1

Jake Matthew · 10問 · 1年前

Chap 1