chap 2

17問 • 1年前

問題一覧

refers to the ways in which a group of people interact with each other and the world around them. Example: Different ___ have different ways of greeting, like shaking hands in the West and bowing in Japan.

culture

Nonverbal cues, such as body language and facial expressions, can be interpreted differently by people from different cultures. Example: Eye contact is seen as respectful in some cultures, but rude in others.

body language

large percentage of Filipinos are Catholic, but there are also Muslims, Evangelists, and Christians. This is an example of __________. Example: Different religions may have different holidays and rituals, such as Ramadan for Muslims or Christmas for Catholics.

religious diversity

The Philippines leads the Asia Pacific region in terms of gender equality at work, but there’s still room for improvement with respect to persons of diverse SOGIE. Example: Some companies are working to create inclusive environments for people of all gender identities.

gender diversity

Having a multi-generational workforce allows companies to benefit from the wisdom of different age groups. Example: A team composed of young employees and older, more experienced workers can provide a balance of fresh ideas and expertise.

age diversity

In the workplace, a person’s financial status or educational background should not affect hiring decisions. Example: Hiring based on skills and abilities rather than focusing on where someone went to school.

socioeconomic diversity

Workforces in the Philippines are becoming more globalized, with people of different races working alongside Filipino employees. Example: It’s common now to see Filipino employees working with colleagues from different countries.

racial diversity

Many cultures have specific communication etiquette that must be respected during interactions. Example: In Japan, bowing is a sign of respect, while in other cultures, a firm handshake is the norm.

maintain etiquette

Slang or idiomatic expressions may not be understood by non-native English speakers. Example: Saying “It’s raining cats and dogs” may confuse someone who doesn’t know the idiomatic meaning.

avoid slang

Speaking at a slower pace to help non-native speakers understand your words better is an example of __________. Example: Slowing down when giving instructions to someone who is still learning the language.

speak slowly

Using short, simple words rather than complex ones helps ensure that communication is clear. Example: Instead of saying “utilize,” say “use.”

keep it simple

Repeating or summarizing what someone else has said to make sure you understood correctly is called __________. Example: "So, if I understand you correctly, you’re saying we should reschedule the meeting for next week?"

practice active listening

Taking turns speaking to ensure a free-flowing conversation is an example of __________. Example: After presenting your ideas, you pause and listen to your colleague’s feedback.

take turns to talk

If you’re unsure whether the other person has understood you, you can write things down for clarity. Example: Writing down important points during a meeting to ensure everyone is on the same page.

write things down

Asking questions that don’t require just a ‘yes’ or ‘no’ answer helps avoid miscommunication in cultures where people may find it difficult to say ‘no.’ Example: Instead of asking, “Is everything clear?” ask, “Can you explain what we’ve discussed so far?”

avoid closed questions

Some cultures take business very seriously and may not appreciate the use of humour in meetings. Example: Joking in a meeting with a serious-minded client could cause offense.

be careful with humour

Ensuring that all parties feel respected and understood during cross-cultural communication is important for building a positive interaction. Example: Encouraging a non-native speaker to express their thoughts without rushing them or interrupting.

be supportive

Chap 1

Jake Matthew · 10問 · 1年前

Chap 1