4 Additional for OM PDF

21問 • 1年前

問題一覧

The historical development of operations management

1. Industrial Revolution (1700s) 2. Scientific Management (Early 1900s) 3. Human Relations Movement (1930s To 1960s) 4. Management Science (1940s to 1960s) 5. Computer Age (1960s) 6. Environmental Issues (1970's) 7. Just In Time Systems (JIT) (1980's) 8. Total Quality Management (TQM) (1980's) 9. Re-engineering (1980's) 10. Global Competition (1980s) 11. Flexibility (1990's) 12. Time Based Competition (1990's) 13. Supply Chain Management (1990's) 14. Electronic Commerce (2000s) 15. Outsourcing and Flattening of the World (2000s) 16. Big Data Analysis (2010s to present)

Brought in innovations that change production by using machine power instead of human power

industrial revolution

Brought the concepts of analysis and measurement of the technical aspects of work design and development of moving assembly lines and mass production

scientific management

A concept that takes a total system approach to creating efficient operations

lean systems

Large, sophisticated software systems used for identifying and planning the enterprise–wide resources needed to coordinate all activities involved in producing and delivering products

enterprise resource planning (ERP)

Software solutions that enable the firm to collect customer specific data

customer relationship management (CRM)

The coordinated interaction and decision making that occur among the different functions of the organization

cross functional decision making

Until recently employees of a company made decisions in isolated departments called FUNCTIONAL SILOS

cross functional decision making

Is not fully capable of meeting customer needs if marketing managers do not understand what operations can produce, what due dates it can and cannot meet, and what types of customization operations can deliver

marketing

Can develop an exciting marketing campaign but if operations cannot produce the desired product then sales will not be made

marketing

Cannot realistically judge the need for capital investments, make on buy decisions, plant expansions, or relocation if financial managers do not understand operations concepts and needs

finance

Is a function that enables information to flow throughout the organizations and allows operations management to operate effectively

information system

IS and OM work together to the sign and information network

information system

Must understand job requirements and worker skills if they are to hire the right people for available jobs

human resource managers

Needs to consider inventory management, capacity information, and labor standards in order to develop accurate cost data

accounting

Provides valuable input on technological trade offs and products specifications

engineering

Every company is dependent on the other members of the supply chain to successfully deliver the right product to the final customer in a timely and cost effective manner

the supply chain link

Designing their operations processes to do better and more efficiently use their resources, to use environmentally friendly inputs, and create outputs that can be recycled and that do not contaminate the environment

the sustainability link

Is the recognized standard in the united states and other countries for measuring building sustainability

LEED certification

Is the business function that is responsible for managing and coordinating the resources needed to produce a company's products and services

operations management

Operations management is responsible for a wide range of decisions which includes two types

strategic decisions and tactical decisions

Business Finance

Sab Sescon · 46問 · 2年前

Business Finance