3 OM PDF with Historical Development

75問 • 1年前

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Is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company's goods and services

operations management

It involves managing people, equipment, technology, information, and many other resources

operations management

Is the central function of every company, this is true whether the company is large or small, provides a physical good or a service, is for profit or not for profit

operations management

Without this, there would no goods or services to sell to customer

operations management

The business function responsible for planning, coordinating, and controlling the resources needed to produce a company's goods and services

operations management

Include human resources (such as workers and managers), facilities and processes (such as buildings and equipment), as well as materials, technology and information

inputs

Are the goods and services a company produces

outputs

Brought in innovations that change production by using machine power instead of human power

industrial revolution

Brought the concepts of analysis and measurement of the technical aspects of work design and development of moving assembly lines and mass production

scientific management

Focused on understanding human elements of job design such as worker motivation and job satisfaction

human relations movement

Focused on the development of quantitative techniques to solve operations problems

management science

Enable processing of large amounts of data and allowed widespread use of quantitative procedures

computer age

Considered waste reduction the need for recycling and product reuse

environmental issues

Design to achieve high volume production with minimal inventories

just in time systems

Sought to eliminate causes of production defects

total quality management

Required redesigning a company's processes in order to provide greater efficiency and cost reduction

re-engineering

Designed operations to compete in the global market

global competition

Offered customization on a mass scale

flexibility

Based on time such as speed of delivery

time based competition

Focused on reducing the overall cost of the system that manages the flow of materials and information from suppliers to final customers

supply chain management

Uses the internet and the world wide web for conducting business activity

electronic commerce

Convergence of technology has enabled outsourcing virtually any job imaginable from anywhere around the globe therefore flattening the world

outsourcing and flattening of the world

Applies math and statistics to large volumes of structured and unstructured data to gain unprecedented business insights

big data analysis

An industry movement that change production by substituting machine power for labor power

industrial revolution

In industrial revolution the concept of this was introduced and this would become one of the important ideas behind the development of the assembly line

division of labor adam smith in 1776 in the wealth of nations

When did eli whitney introduced the concept of interchangeable parts

1790

Are standardized so that every item in a batch of items fit equally

interchangeable parts in 1790 by eli whitney

James watt invented what

steam engine in 1764

Who invented steam engine in 1764

james watt

An approach to management promoted by frederick w taylor at the turn of the 20th century

scientific management

Scientific management was an approach to management promoted by who

frederick w taylor

An approach to management that focused on improving output by redesigning jobs and determining acceptable levels of worker output

scientific management

Workers are paid indirect proportion to their output

piece rate incentives

A widely used method of work measurement observations are made and recorded of a worker performing a task over many cycles

stopwatch time studies

This approach was popularized by henry ford

scientific management

Scientific management approach was popularized by

henry ford

Combining technology with scientific management, ford introduced this to produce ford cars

moving assembly line

Henry ford also combine scientific management with the division of labor and interchangeable parts to develop the concept of

mass production

The study is responsible for creating the human relations movement which focused on giving more consideration to workers needs

hawthorne studies

Hawthorne studies was conducted at

western electric plant in Hawthorne illinois in 1930s

A philosophy based on the recognition that factors other than money can contribute to worker productivity

human relations movement

An approach in which workers are given a larger portion of the total task to do

job enlargement

An approach in which workers are given a greater role in planning

job enrichment

A field of study that focuses on the development of quantitative techniques to solve operations management

management science

The first mathematical model for inventory management was developed by

fw harris in 1913

This first mathematical model was developed by fw harris in 1913

inventory management

Data processing became easier with important effects in areas such as forecasting scheduling and inventory management

computer age

A particularly important computerized system was developed for inventory control and scheduling and was able to process huge amounts of data in order to compute inventory requirements and develop schedules for the production of thousands of items

MATERIAL REQUIREMENTS PLANNING OR MRP computer age

A philosophy designed to achieve high volume production through elimination of waste and continuous improvement

just in time

A major operations management philosophy developed in japan in the 1980s that is designed to achieve high volume production using minimal amounts of inventory

just in time

Philosophy that seeks to improve quality by eliminating causes of product defects and by making quality the responsibility of everyone in the organization

total quality management

A philosophy promulgated by quality gurus such as w edwards deming

total quality management

Total quality management was a philosophy promulgated by quality gurus such as

w edwards deming

Is a set of quality standards developed for global manufacturers by the international organization where standardization to control trade and to then emerging european economic community

iso 9000

What is the meaning of iso

international organization for standardization

Is a global set of standards with many companies requiring their suppliers to meet the standards as a condition for obtaining contracts

iso 9000

Redesigning a company's processes to make them more efficient to improve quality and reduce costs

reengineering

An organization strategy in which the company attempts to offer a greater variety of product choices to its customers

flexibility

The ability of a firm to highly customize it's goods and services at high volumes

mass customization

This requires designing flexible operations on using the laid product differentiation also called postponement

mass customization

Means keeping the product in generic form as long as possible and postponing completion of the product until specific customer preferences are known

postponement

An organizational strategy focusing on efforts to develop new products and deliver them to customers faster than competitors

time based competition

Management of the flow of materials from suppliers to customer in order to reduce overall cost and increase responsiveness to customers

supply chain management

The network of entities that is involved in producing and delivering a finished product to the final customer

supply chain

A trend in business focusing on customer suppliers and competitors on the global perspective

global marketplace

A trend in business to consciously reduce waste recycle and reuse products and parts

sustainability and green operations

V standards provide guidelines and a certification program documenting a company's environmentally responsible actions

iso 14,000

Is the use of the internet for conducting business activities such as communication business transactions and data transfer

electronic commerce

The internet was developed from a government network called

arpanent created in 1969 by the us defense department

The electronic commerce that occurs between businesses

b2b

A more familiar type of e-commerce exchange between businesses and their customers

b2c

E-commerce that occurs between customers

c2c

Is obtaining goods or services from outside provider

outsourcing and flattening of the world

This management guru has been quoted as saying "do what you do best and outsource the rest"

outsourcing and flattening of the world tom peters

Is applying mathematics and statistics to large volumes of structured and unstructured data to gain unprecedented business inside

big data analytics

Business Finance

Sab Sescon · 46問 · 2年前

Business Finance