Is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company's goods and services

It involves managing people, equipment, technology, information, and many other resources

Is the central function of every company, this is true whether the company is large or small, provides a physical good or a service, is for profit or not for profit

Without this, there would no goods or services to sell to customer

The business function responsible for planning, coordinating, and controlling the resources needed to produce a company's goods and services

Include human resources (such as workers and managers), facilities and processes (such as buildings and equipment), as well as materials, technology and information

Are the goods and services a company produces

Brought in innovations that change production by using machine power instead of human power

Brought the concepts of analysis and measurement of the technical aspects of work design and development of moving assembly lines and mass production

Focused on understanding human elements of job design such as worker motivation and job satisfaction

Focused on the development of quantitative techniques to solve operations problems

Enable processing of large amounts of data and allowed widespread use of quantitative procedures

Considered waste reduction the need for recycling and product reuse

Design to achieve high volume production with minimal inventories

Sought to eliminate causes of production defects

Required redesigning a company's processes in order to provide greater efficiency and cost reduction

Designed operations to compete in the global market

Offered customization on a mass scale

Based on time such as speed of delivery

Focused on reducing the overall cost of the system that manages the flow of materials and information from suppliers to final customers

Uses the internet and the world wide web for conducting business activity

Convergence of technology has enabled outsourcing virtually any job imaginable from anywhere around the globe therefore flattening the world

Applies math and statistics to large volumes of structured and unstructured data to gain unprecedented business insights

An industry movement that change production by substituting machine power for labor power

In industrial revolution the concept of this was introduced and this would become one of the important ideas behind the development of the assembly line

When did eli whitney introduced the concept of interchangeable parts

Are standardized so that every item in a batch of items fit equally

James watt invented what

Who invented steam engine in 1764

An approach to management promoted by frederick w taylor at the turn of the 20th century

Scientific management was an approach to management promoted by who

An approach to management that focused on improving output by redesigning jobs and determining acceptable levels of worker output

Workers are paid indirect proportion to their output

A widely used method of work measurement observations are made and recorded of a worker performing a task over many cycles

This approach was popularized by henry ford

Scientific management approach was popularized by

Combining technology with scientific management, ford introduced this to produce ford cars

Henry ford also combine scientific management with the division of labor and interchangeable parts to develop the concept of

The study is responsible for creating the human relations movement which focused on giving more consideration to workers needs

Hawthorne studies was conducted at

A philosophy based on the recognition that factors other than money can contribute to worker productivity

An approach in which workers are given a larger portion of the total task to do

An approach in which workers are given a greater role in planning

A field of study that focuses on the development of quantitative techniques to solve operations management

The first mathematical model for inventory management was developed by

This first mathematical model was developed by fw harris in 1913

Data processing became easier with important effects in areas such as forecasting scheduling and inventory management

A particularly important computerized system was developed for inventory control and scheduling and was able to process huge amounts of data in order to compute inventory requirements and develop schedules for the production of thousands of items

A philosophy designed to achieve high volume production through elimination of waste and continuous improvement

A major operations management philosophy developed in japan in the 1980s that is designed to achieve high volume production using minimal amounts of inventory

Philosophy that seeks to improve quality by eliminating causes of product defects and by making quality the responsibility of everyone in the organization

A philosophy promulgated by quality gurus such as w edwards deming

Total quality management was a philosophy promulgated by quality gurus such as

Is a set of quality standards developed for global manufacturers by the international organization where standardization to control trade and to then emerging european economic community

What is the meaning of iso

Is a global set of standards with many companies requiring their suppliers to meet the standards as a condition for obtaining contracts

Redesigning a company's processes to make them more efficient to improve quality and reduce costs

An organization strategy in which the company attempts to offer a greater variety of product choices to its customers

The ability of a firm to highly customize it's goods and services at high volumes

This requires designing flexible operations on using the laid product differentiation also called postponement

Means keeping the product in generic form as long as possible and postponing completion of the product until specific customer preferences are known

An organizational strategy focusing on efforts to develop new products and deliver them to customers faster than competitors

Management of the flow of materials from suppliers to customer in order to reduce overall cost and increase responsiveness to customers

The network of entities that is involved in producing and delivering a finished product to the final customer

A trend in business focusing on customer suppliers and competitors on the global perspective

A trend in business to consciously reduce waste recycle and reuse products and parts

V standards provide guidelines and a certification program documenting a company's environmentally responsible actions

Is the use of the internet for conducting business activities such as communication business transactions and data transfer

The internet was developed from a government network called

The electronic commerce that occurs between businesses

A more familiar type of e-commerce exchange between businesses and their customers

E-commerce that occurs between customers

Is obtaining goods or services from outside provider

This management guru has been quoted as saying "do what you do best and outsource the rest"

Is applying mathematics and statistics to large volumes of structured and unstructured data to gain unprecedented business inside