Pur. Com.

35問 • 1年前

Sab Sescon

通報

問題一覧

Is an effective tool in achieving productivity and maintaining rapport at all levels of a company.

effective communication

Workforce = _______

asset

General categories of office communication and verbal communication

formal informal or grapevine visual communication written communication

Conferences, meetings, seminar, training etc. are the common verbal communication in the workplace. Interaction and exchange of ideas can happen in different ways.

formal

This type of communication does not follow the conventional rules of communication in the office.

informal or grapevine

This comprises of presentations, display charts, figures and graphics posted on the bulletin board.

visual communication

Comprises of electronic or office memoranda, emails, training materials and documents.

written communication

Types of informal or grape line

downward (management to employee) upward (employee to management) diagonal (within departments)

Increased engagement, strong management, innovation, growth

team building

Improving Communication in the Workplace

define goals and expectations clearly deliver your message choose your medium carefully keep everyone involved listen and show empathy

Healthcare, education, business and trade, law, media, science and technology, communication in the workplace could be facilitated through the use of _____

tools

Common communication materials:

minutes of meeting memoranda emails business letters

Are a written record of everything significant that happens during a meeting.

minutes of a meeting

They serve as an official and legal record of the meeting and are used for future reference, as well as for people who were unable to attend the meeting.

minutes of a meeting

Purposes of MINUTES

record keeping accountability reference legal requirement

Components of MINUTES

date, time and place attendees (present, regrets, and absent) agenda minutes of previous meeting main discussion points decisions made action items next meeting details adjournment

Tips for writing MINUTES

be clear and concise use bullet points be objective use consistent formatting review and edit

Process for taking MINUTES

first - preparation second - during the meeting third - drafting minutes fourth - approval fifth - distribution sixth - filing and storage

Is a form of business communication used to convey information within an organization.

memo or memorandum

Are typically used for internal communication, such a sharing information, giving instructions, or making announcements.

memo or memorandum

Characteristics of a MEMO

conciseness clarity formality organization

Components of a MEMO

header opening body closing attachments or enclosures

Tips for writing a MEMO

know your audience be clear and direct use headings and bullet points proofread

When to use a MEMO

policy changes instructions or guideline announcements updates or reports

Is a method of exchanging digital messages across the internet.

email or electronic mail

It has become one of the most widely used forms of communication in the modern world, both for personal and professional purposes.

email or electronic mail

Components of an EMAIL

senders address recipients address subject line body attachments signature

Types of EMAILS

formal emails informal emails marketing emails transactional emails

Are a formal method of communication used by companies and individuals for professional correspondence.

business letters

They are usually sent to external entities such as clients, customers, suppliers, or other businesses, but can also be used for internal communication.

business letters

Components of a BUSINESS LETTER

senders address date recipients address salutation body closing signature attachments or enclosures

Types of BUSINESS LETTERS

inquiry letter sales letter cover letter complaint letter adjustment letter order letter

Characteristics of a BUSINESS LETTER

completeness correctness conciseness coherence clarity concreteness courteousness consideration consistency credibility

Tips for writing BUSINESS LETTERS

use professional tone be clear and concise use formal formal proofread

Formats of BUSINESS LETTERS

block format modified block format semi block format hanging indented format

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問題一覧

Is an effective tool in achieving productivity and maintaining rapport at all levels of a company.

effective communication

Workforce = _______

asset

General categories of office communication and verbal communication

formal informal or grapevine visual communication written communication

Conferences, meetings, seminar, training etc. are the common verbal communication in the workplace. Interaction and exchange of ideas can happen in different ways.

formal

This type of communication does not follow the conventional rules of communication in the office.

informal or grapevine

This comprises of presentations, display charts, figures and graphics posted on the bulletin board.

visual communication

Comprises of electronic or office memoranda, emails, training materials and documents.

written communication

Types of informal or grape line

downward (management to employee) upward (employee to management) diagonal (within departments)

Increased engagement, strong management, innovation, growth

team building

Improving Communication in the Workplace

define goals and expectations clearly deliver your message choose your medium carefully keep everyone involved listen and show empathy

Healthcare, education, business and trade, law, media, science and technology, communication in the workplace could be facilitated through the use of _____

tools

Common communication materials:

minutes of meeting memoranda emails business letters

Are a written record of everything significant that happens during a meeting.

minutes of a meeting

They serve as an official and legal record of the meeting and are used for future reference, as well as for people who were unable to attend the meeting.

minutes of a meeting

Purposes of MINUTES

record keeping accountability reference legal requirement

Components of MINUTES

date, time and place attendees (present, regrets, and absent) agenda minutes of previous meeting main discussion points decisions made action items next meeting details adjournment

Tips for writing MINUTES

be clear and concise use bullet points be objective use consistent formatting review and edit

Process for taking MINUTES

first - preparation second - during the meeting third - drafting minutes fourth - approval fifth - distribution sixth - filing and storage

Is a form of business communication used to convey information within an organization.

memo or memorandum

Are typically used for internal communication, such a sharing information, giving instructions, or making announcements.

memo or memorandum

Characteristics of a MEMO

conciseness clarity formality organization

Components of a MEMO

header opening body closing attachments or enclosures

Tips for writing a MEMO

know your audience be clear and direct use headings and bullet points proofread

When to use a MEMO

policy changes instructions or guideline announcements updates or reports

Is a method of exchanging digital messages across the internet.

email or electronic mail

It has become one of the most widely used forms of communication in the modern world, both for personal and professional purposes.

email or electronic mail

Components of an EMAIL

senders address recipients address subject line body attachments signature

Types of EMAILS

formal emails informal emails marketing emails transactional emails

Are a formal method of communication used by companies and individuals for professional correspondence.

business letters

They are usually sent to external entities such as clients, customers, suppliers, or other businesses, but can also be used for internal communication.

business letters

Components of a BUSINESS LETTER

senders address date recipients address salutation body closing signature attachments or enclosures

Types of BUSINESS LETTERS

inquiry letter sales letter cover letter complaint letter adjustment letter order letter

Characteristics of a BUSINESS LETTER

completeness correctness conciseness coherence clarity concreteness courteousness consideration consistency credibility

Tips for writing BUSINESS LETTERS

use professional tone be clear and concise use formal formal proofread

Formats of BUSINESS LETTERS

block format modified block format semi block format hanging indented format