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PUPOSIVE CHAPTERr 5.1

the process of verbally transmitting information and ideas from one individual or

PUPOSIVE CHAPTERr 5.1
22問 • 1年前the process of verbally transmitting information and ideas from one individual or
  • Anndrea S. Galupo
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    問題一覧

  • 1

    It is the process of verbally transmitting information and ideas from one individual or group to another.

    ORAL COMMUNICATION

  • 2

    It refers to the flow of information from employees to management in a hierarchical organization. It is the process by which employees share their ideas, feedback, suggestions, and concerns with their managers, supervisors, or executives.

    UPWARD COMMUNICATION

  • 3

    It represents the flow of information from management or executives to employees within an organization. It involves transmitting information, instructions, decisions, policies, and plans to the employees who will carry out the work based on these.

    DOWNWARD COMMUNICATION

  • 4

    It refers to the exchange of information and messages through technology:

    DIGITAL COMMUNICATION

  • 5

    It refers to communication that takes place between two individuals, rather than communication that is directed toward a group or the entire organization.

    INDIVIDUAL COMMUNICATION

  • 6

    It refers to communication that takes place between three or more individuals who are working together towards a common goal.

    GROUP COMMUNICATION

  • 7

    Ineffective listening is a big problem in communication. Good communication fails when one doesn’t pay much attention or plan what to say before one ends his statement. Ineffective listening is a big problem in communication. Good communication fails when one doesn’t pay much attention or plan what to say before one ends his statement.

    FAILURE TO LISTEN

  • 8

    The diversity of backgrounds and cultural customs create communication issues among team members and leaders. People would just love to stay along with people of the same background. To avoid it, try to promote“unity in diversity” wherein team members have to be assigned to different groups to break the usual grouping.

    CULTURE DIFFERENCES

  • 9

    The company usually resorts to email, phone, or video conferencing. The very low level of interaction in electronic communication poses a communication barrier. To solve it, meetings should be done at the nearest venue and on a regular schedule. Important issues and solutions can be posted or sent to all for further knowledge and verification.

    LOCALE OR DISTANCE TO OFFICE

  • 10

    One’s arrogance causes trouble, and more often, teamwork ends due to one’s defiance. The presence of conflict is evident when someone displays inequality or bias and doesn’t want to take responsibility. To solve it, the team leader or manager should promote better understanding as the group discusses the issue. He has to re-direct the group to be able to meet the goals.

    EGO AND ATTITUDE

  • 11

    The authority that the team leader or manger demonstrates more often creates intimidation or gap with team members. To resolve, managers or team leaders should promote harmoniously relation among the team members. Communicate to the members about the intention of helping and letting them feel they are important.

    AUTHORITY OR HIERARCHY PROBLEMS

  • 12

    The confusion or misunderstanding of in interoffice business communication is due to poor content of written documents, substandard organization, fractured grammar, among other flaws in written interoffice materials. To avoid it, ensure that documents are well-edited and proofread by best editor in the department. Allow other eyes to check for mistakes in grammar, spelling, punctua

    POORLY WRITTEN COMMUNICATION

  • 13

    Bias. The choice of which gender makes a more effective leader in the department is an issue of gender bias. This gender discrimination creates problem in the organization.

    GENDER BIAS

  • 14

    The inability of employees to focus on the issue is equivalent to listening problems. The generation gap is often the cause of a communication barrier that affects the achievement of department goals. To help avoid it, leaders or managers have to initiate mutual understanding regardless of age. Encourage teamwork and unity despite differences of age, sex, social status, and family background.

    FOCUS OR LISTENING PROBLEMS

  • 15

    Little knowledge is dangerous. Hence, team performance is affected due to ineffective education or lack of understanding or other inadequate knowledge foundation. To resolve it, leaders or managers encourage team members to upgrade knowledge by pursuing higher degree programs. Include in the annual target plan the participation of members to seminar, training or conferences.

    INADEQUATE KNOWLEDGE

  • 16

    Group membership or group affiliation or exclusive grouping of team members can sometimes create segregation. To avoid it, promote teamwork spirit in the department. Conduct team building activities to promote objectivity, teamwork, cooperation, and unity in diversity

    CLIQUES, GROUPS AND FRIENDSHIPS

  • 17

    Also known as application letter,it is a three- to four-paragraph memo to employers explaining your interest in the job and company and your fitness for the role.

    COVER LETTER

  • 18

    What are the 3 types of letter format?

    BLOCK, MODIFIED BLOCK AND SEMI-BLOCK

  • 19

    It is a detailed document that provides an overview of a person's education, work experience, skills, achievements, and qualifications. It is typically longer than a resume and is commonly used by professionals in academic, scientific, medical, and research fields, as well as in certain international job marke

    CURRICULUM VITAE (CV)

  • 20

    TRUE OR FALSE: CVs and resumes differ in length, purpose, and layout.

    TRUE

  • 21

    Which of the following are you need to consider in writing CV or curriculum vitae?

    AREAS OF INTEREST, EDUCATION, GRANTS, HONORS AND AWARDS, PUBLICATION AND PRESENTATIONS, EMPLOYMENT AND EXPERIENCE, ACADEMIC MEMBERSHIPS, CHARACTER REFERENCES

  • 22

    This type of communication involves individuals from different cultural backgrounds communicating with each other in the workplace.

    INTERCULTURAL COMMUNICATION

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    FILI 101- YUNIT 2

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    Anndrea S. Galupo · 28問 · 2年前

    FILI 101- YUNIT 2

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    28問 • 2年前
    Anndrea S. Galupo

    問題一覧

  • 1

    It is the process of verbally transmitting information and ideas from one individual or group to another.

    ORAL COMMUNICATION

  • 2

    It refers to the flow of information from employees to management in a hierarchical organization. It is the process by which employees share their ideas, feedback, suggestions, and concerns with their managers, supervisors, or executives.

    UPWARD COMMUNICATION

  • 3

    It represents the flow of information from management or executives to employees within an organization. It involves transmitting information, instructions, decisions, policies, and plans to the employees who will carry out the work based on these.

    DOWNWARD COMMUNICATION

  • 4

    It refers to the exchange of information and messages through technology:

    DIGITAL COMMUNICATION

  • 5

    It refers to communication that takes place between two individuals, rather than communication that is directed toward a group or the entire organization.

    INDIVIDUAL COMMUNICATION

  • 6

    It refers to communication that takes place between three or more individuals who are working together towards a common goal.

    GROUP COMMUNICATION

  • 7

    Ineffective listening is a big problem in communication. Good communication fails when one doesn’t pay much attention or plan what to say before one ends his statement. Ineffective listening is a big problem in communication. Good communication fails when one doesn’t pay much attention or plan what to say before one ends his statement.

    FAILURE TO LISTEN

  • 8

    The diversity of backgrounds and cultural customs create communication issues among team members and leaders. People would just love to stay along with people of the same background. To avoid it, try to promote“unity in diversity” wherein team members have to be assigned to different groups to break the usual grouping.

    CULTURE DIFFERENCES

  • 9

    The company usually resorts to email, phone, or video conferencing. The very low level of interaction in electronic communication poses a communication barrier. To solve it, meetings should be done at the nearest venue and on a regular schedule. Important issues and solutions can be posted or sent to all for further knowledge and verification.

    LOCALE OR DISTANCE TO OFFICE

  • 10

    One’s arrogance causes trouble, and more often, teamwork ends due to one’s defiance. The presence of conflict is evident when someone displays inequality or bias and doesn’t want to take responsibility. To solve it, the team leader or manager should promote better understanding as the group discusses the issue. He has to re-direct the group to be able to meet the goals.

    EGO AND ATTITUDE

  • 11

    The authority that the team leader or manger demonstrates more often creates intimidation or gap with team members. To resolve, managers or team leaders should promote harmoniously relation among the team members. Communicate to the members about the intention of helping and letting them feel they are important.

    AUTHORITY OR HIERARCHY PROBLEMS

  • 12

    The confusion or misunderstanding of in interoffice business communication is due to poor content of written documents, substandard organization, fractured grammar, among other flaws in written interoffice materials. To avoid it, ensure that documents are well-edited and proofread by best editor in the department. Allow other eyes to check for mistakes in grammar, spelling, punctua

    POORLY WRITTEN COMMUNICATION

  • 13

    Bias. The choice of which gender makes a more effective leader in the department is an issue of gender bias. This gender discrimination creates problem in the organization.

    GENDER BIAS

  • 14

    The inability of employees to focus on the issue is equivalent to listening problems. The generation gap is often the cause of a communication barrier that affects the achievement of department goals. To help avoid it, leaders or managers have to initiate mutual understanding regardless of age. Encourage teamwork and unity despite differences of age, sex, social status, and family background.

    FOCUS OR LISTENING PROBLEMS

  • 15

    Little knowledge is dangerous. Hence, team performance is affected due to ineffective education or lack of understanding or other inadequate knowledge foundation. To resolve it, leaders or managers encourage team members to upgrade knowledge by pursuing higher degree programs. Include in the annual target plan the participation of members to seminar, training or conferences.

    INADEQUATE KNOWLEDGE

  • 16

    Group membership or group affiliation or exclusive grouping of team members can sometimes create segregation. To avoid it, promote teamwork spirit in the department. Conduct team building activities to promote objectivity, teamwork, cooperation, and unity in diversity

    CLIQUES, GROUPS AND FRIENDSHIPS

  • 17

    Also known as application letter,it is a three- to four-paragraph memo to employers explaining your interest in the job and company and your fitness for the role.

    COVER LETTER

  • 18

    What are the 3 types of letter format?

    BLOCK, MODIFIED BLOCK AND SEMI-BLOCK

  • 19

    It is a detailed document that provides an overview of a person's education, work experience, skills, achievements, and qualifications. It is typically longer than a resume and is commonly used by professionals in academic, scientific, medical, and research fields, as well as in certain international job marke

    CURRICULUM VITAE (CV)

  • 20

    TRUE OR FALSE: CVs and resumes differ in length, purpose, and layout.

    TRUE

  • 21

    Which of the following are you need to consider in writing CV or curriculum vitae?

    AREAS OF INTEREST, EDUCATION, GRANTS, HONORS AND AWARDS, PUBLICATION AND PRESENTATIONS, EMPLOYMENT AND EXPERIENCE, ACADEMIC MEMBERSHIPS, CHARACTER REFERENCES

  • 22

    This type of communication involves individuals from different cultural backgrounds communicating with each other in the workplace.

    INTERCULTURAL COMMUNICATION