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問題一覧
1
Good communication is crucial in relationships. When you work on improving how you communicate, it brings lots of advantages.
TRUE
2
What are the four main mediums (types) of communication?
VERBAL, NON-VERBAL, WRITTEN AND VISUAL COMMUNICATION
3
It refers to any form of communication that is not transmitted through spoken word
NON-VERBAL COMMUNICATION
4
It is any form of communication that occurs through spoken word
VERBAL COMMUNICATION
5
It means the transfer of information to a person in a format that can be read or viewed.
VISUAL COMMUNICATION
6
It involves the use of words, sentences, and paragraphs in order to communicate.
WRITTEN COMMUNICATION
7
It is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.
EFFECTIVE COMMUNICATION
8
It is dependent on how rich those ideas are, and how much of those ideas are retained in the process.
EFFECTIVE COMMUNICATION
9
It refers to anyone who is expected to receive the message you are sending.
AUDIENCE ANALYSIS
10
Give me an example of a skill.
KNOWING THE AUDIENCE, UNDERSTANDING THEIR LEVEL AND HOW THEY NEED TO RECEIVE THE INFORMATION
11
What are the principles of effective communication?
CLARITY, CONCISE, COMPLETENESS, ORGANIZATION, EMPATHY AND FLEXIBILITY
12
It is ensuring what you’re saying is communicated clearly and with no room for misunderstanding.
CLARITY
13
Good advice for being clear includes the following, EXCEPT:
Use slang or shorter words to understand it clearer by the audience.
14
The message should be as brief as may be required depending on one’s purpose.
CONCISE
15
Despite its conciseness, the message should still be complete and accurate. Whenever necessary, background information should be given to provide better understanding.
COMPLETENESS
16
Effective communication is usually planned to ensure the systematic flow of ideas and transition from one point to another.
ORGANIZATION
17
The sender of the message should be sensitive to the needs and interests of the receiver. In the case of face-to-face communication, the speaker must always be conscious of the reaction of the listener and adjust his/her communication strategy accordingly.
EMPATHY
18
Different people have different communication styles, and consequently, different expectations. Effective communicators know how to adapt to the varying needs and expectations of their audience and modify the message or the way the message is sent
FLEXIBILITY
19
It is a process of interaction and integration among the people, companies, and governments of different nations, a process drive by international trade and investment and aided by information technology.
GLOBALIZATION
20
Globalization has been regarded as the key to the worldwide integration of humanity, where there is a decreased economic, political, and cultural integration and interdependence of diverse cultures.
FALSE
21
To effectively communicate in a global context, a general understanding of the differences in conducting communication from one country to another or from one culture to another helps avoid miscommunication.
TRUE
22
Communication in the modern world must be anchored on the concept of ______, since effective communication and the ability to understand cultural differences are skills that have become requisites not only for a meaningful social life but also for a successful professional career.
DIVERSITY
23
It erased territorial boundaries among countries and among people with varying cultures. The notion of being a‘stranger’ has been revolutionized as the people whom we used to treat as strangers are now our co-workers, classmates or friends – albeit some only in social media.
DIGITAL TECHNOLOGY
24
There is a need to develop graduates and professionals who are _______–those who are engaged with and respectful of people from different cultures.
MULTICULTURALIST
25
These are just some of the instances when miscommunication and misunderstanding can happen as a result of cultural ignorance and insensitivity in the global environment
TRUE
26
People have to be mindful that not everyone from the same culture exhibits the same characteristics and habits in communication, so ______ is key to any successful communicative situation.
SENSITIVITY
27
In communicating in a highly global environment, the challenge that faces everyone is to learn to understand, accept, and address cultural – and communication – differences.
TRUE
28
It refers to passing information between two parties in a manner that is accurate, truthful, and acceptable. It values honesty, transparency, and respect when passing information so that the recipient will clearly understand what is going on.
ETHICAL COMMUNICATION
29
It happens when people take their past experiences and make certain assumptions that the same experience will happen with the same people, given the same context.
PREJUDICE
30
Prejudices may be attributed to personal preferences only
FALSE
31
Showing this in the communicative situation is the key component of ethical communication.
COMMITMENT
32
Being committed means giving sufficient time and resources to any discussion or conversation, and being open about any issue that may arise. Commitment also involves volunteering important information, even if it puts a person’s own short-term interests at risk, as long as it is for the benefit of the majority especially in the long run.
TRUE
33
It suggests that a person's level of interest in what someone is saying can be determined by the direction their belly button is pointing.
NAVAL LANGUAGE OR THE BELLY BUTTON PSYCHE