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121問 • 3年前

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Children 5-11 years of age who are travelling alone. The age bracket depends to airline to airline.

Unaccompanied minors

Children between the age of 12 to below 16 years old on the day of departure are considered as Young Passengers Travelling Alone

Young Passengers Traveling Alone (YPTA)

Infants at least 16 days old may be accepted for travel. Infants (less than 2 years old) travelling without seats must be held by an adult during takeoff, landing, turbulence, and when the “Fasten Seat Belt” sign is on.

Passengers Traveling with Infants (INFT

Passengers traveling with an infant may request to use a bassinet on board.

Bassinet

A passenger in the first seven months of pregnancy is permitted to travel with any airline without question.

Pregnant passenger

As airline ground agents deal with many types of passengers on a day-to-day basis, they may encounter various forms of passenger misconduct.

Passenger Misconduct

As airline ground agents deal with many types of passengers on a day-to-day basis, they may encounter various forms of passenger misconduct.

Passenger Misconduct

Federal law prohibits flight crews from allowing “obviously intoxicated passengers” to board aircraft, and it doesn’t allow flight attendants to serve alcohol to anyone who appears intoxicated.

Intoxicated passengers

passengers shall be defined as those with physical or mental disability; or with a medical condition who require individual attention or assistance on enplaning or deplaning, during flight and during ground handling which is normally not extended to other passengers.

Disabled and Incapacitated Passengers

Passenger can ascend or descend steps and make their own way to and from cabin seat but requires the wheelchair for long distance travel to and from the aircraft.

Wheelchair for ramp

Passenger can walk but unable to ascend or descend stairs.

Wheelchair for steps (WCHS)

Passenger is immobile, requires an onboard (aisle chair) wheelchair and must be carried to and from the cabin seat.

Wheelchair for cabin

s regarded as an incapacitated passenger. Blind passengers may travel accompanied or unaccompanied.

Blind passenger

may be permitted to travel without any restrictions although technically they are regarded as incapacitated passengers.

Deaf passengers

passenger refers to one whose physical, medical, and/or mental condition requires special attention throughout the flight.

Medical Attention Passengers (MEDA)

Passengers who are completely immobile and unable to sit on a cabin seat may be accepted for carriage and may request for an onboard stretcher.

Stretcher Passengers (STCR)

With regard to the use of oxygen on board, passengers are required to contact the airline's sales representative at least 24 hours prior to departure. The passenger's doctor or practitioner is required to complete an oxygen request form to notify the airline of the oxygen's required flow rate.

Rquest for oxygen

have become an important part of the airline food service regime although the percentage uptake is still small.

Special meal

is a meal option for passengers who wish to consume meals free of animal products. On the off chance it isn’t available for pre order Vegetarians could order:

Vgml

Fpml

Fruit Platter

Asian or Oriental style does not include eggs, root vegetables such as ginger, garlic, onion or potato.

INDIAN VEGETRIAN MEAL

can be ordered for infants under 2 years of age (depending on airline, some airlines will only supply the BBML to an infant up to 10 months only) and will normally consist of prepackaged baby meal products.

Infant or Baby Food (BBML)

should be ordered by those who suffer from stomach or intestinal problems.

Bland or Soft Mean (BLML

They usually contain soft and easy to chew foods which are usually both easily identifiable and healthy. Can include a toy.

Child meal

a meal that has been prepared for sufferers of diabetes. The meal should not contain sugars, syrups, jams, cakes or chocolate.

Diabetic Meal (DBML

meal may be ordered by people who are fasting, or perhaps vegan/gluten free options are not available and this special meal fits the requirement.

Fruit Platter Meal (FPML)

s designed for those who suffer from celiac disease or can’t tolerate gluten in their diet.

Gluten-free Meal (GFML)

is a meal for people who follow Hindu custom. Meals are non-vegetarian and cooked in an Indian style.

Hindu Meal (HNML)

is a meal where the food is chosen, prepared and served in accordance with Jewish religious guidelines.

Kosher meal

is a meal of extremely low levels of calories and suited to people who are on a low-calorie diet.

Lcml

meal is a meal of limited fat and cholesterol suited to people who wish to follow a low-fat restricted diet.

Low-fat meal (LFML)

meal is suited for people with high blood pressure, heart disease, fluid retention or kidney problems

Lsml

s a meal that is prepared in accordance with the Islamic tradition and custom.

Moml

meal is a lactose free meal for people who are allergic or intolerant to milk and milk products, or those suffering from low lactose levels.

Nlml

meal is a meal option for passengers who wish to only eat seafood.

Sfml

s a meal consisting of only raw fruits and vegetables.

Rvml

is a meal option for passengers who are part of the Jain community.

Vjml

s a vegetarian special meal with the added additional of eggs and dairy.

VLML ovo lacto

s a vegetarian special meal for passengers who prefer an oriental style meal.

VOML

person who had legally been admitted to a State by its authorities or who had entered a State illegally, and who at some later time is formally ordered by the competent authorities to leave that State.

Criminal Deportee (DEPA)

Deported passengers boarding with a security guard

Depa

Without securty

Depu

mostly used for passengers who could pose a possible threat to flight safety.

Depa

refers to one who has either originally legally entered a country but has since violated the laws of that country or one who has entered a country illegally.

Non-criminal deportee (DEPO)

s a term used for passengers who are not allowed to enter the country that they want to travel.

INAD

may purchase an extra seat for their personal comfort or baggage. An extra ticket must be issued for the additional seats being purchased.

Passengers purchasing extra seats

long layover between flights that gives you enough time to explore the midpoint city outside the airport.

Stopover paid by carrier (STPC)

Embassies and/or countries' intelligence departments circulate lists of ne to notify airlines of the passengers who will be refused entry to their country.

No-fly list or blacklisted passengers

are those people who may have missed a flight and don't want to change their ticket, or they want to take an earlier flight.

Revenue standby

One of the perks of working in the airline and travel industry is the availability of free flights for the employee and one or two designated family members

Staff Leisure Travel

Airline staff who travel for the purpose of business are eligible to do so on staff tickets.

Staff business travel

refer to those who are taking a staff personnel's seat. Jump seat passengers are divided into two categories:

Jump seat passengers

pilot from the same airline who is traveling in the aircraft's cockpit. Based on the reciprocal agreements, airlines may accept each other's pilots as an OMC.

Observer member of crew

may also travel on jump seats in the cabin. A jump seat is officially known as an auxiliary crew station.

Flight attendant jump seat

refers to airline flight staff, including pilots and flight attendants, who are traveling to another location as a passenger to take up their duties.

Deadheading

transfer to places they want to go to. In aviation, transit passengers are defined as passengers who use other airports for less than 24 hours.

Transit Passengers

need to immediately connect to another flight to a desired destination.

Transfer Passengers

Domestic passengers who arrive at their destination are required from the airport following a very straightforward process.

Arrival passenger

refers to the process that international passengers must go through when arriving from an international flight.

Customs, Immigration, and Quarantine

Governments reserve the authority to inspect the arrival passengers' belongings for two primary purposes: to ensure that no prohibited items are brought inside the country and to collect taxes when individuals bring in commodities apart from those that the government allows in as tax free.

Customs

is an authority issued by the government with the responsibility of inspecting the arrival passengers' documents before they enter a country.

Immigration

Is a government body that is responsible for controlling a country's borders to minimize the risk of exotic pests and diseases entering inside the country.

Quarantine

Before the aircraft lands at the airport, it is essential for the airline ground agent to arrange for the necessary support for arrival passengers, When an aircraft is assigned to park at a remote parking area, the arrival agent will be required to coordinate with the operation's staff to arrange for the transportation of passengers to the airport terminal.

Arrival Preparation

manifest allow the ground agent to decide for sufficient wheelchairs to be available upon the flight's arrival.

Wheelchair passengers

those who are refused entry into a country are required to be presented to the immigration office upon arriving back to their country of origin.

Deportee and inadmissible passengers

allows the airline ground staff to pay extra attention to these passengers who require assistance for transfer, transit, and arrival.

Meet and Assist passengers (MAAS)

Many governments require the airline to notify the quarantine office in advance when there are passengers who arrive with their pets.

Pet in cabin

the agent knocks three times on the aircraft door and looks through the small window of the aircraft's door

Flight arrival

refers to a situation in which a flight does not operate as planned, on schedule, is canceled, or has a change of equipment so that not all passengers can be accommodated.

Irregular Operations

when an airline flight takes off and/or lands later than its scheduled time.

Flight delays and Cancellations

are mainly caused by human-related factors and these are elements that can be controlled by the airlines.

Controllable delays

Airlines often create tight schedules so as to maximize the efficiency of their aircraft.

Technical reasons

When an aircraft is out of service, the airline may try to operate the service substitute aircraft to minimize disruption caused to passengers.

Change of aircraft

also known as overbooked, is a very common strategy used by airlines to maximize their revenues

Oversold

Airlines provide pilots and flight attendants on board long-haul flights an opportunity to rest and take an in-flight break away from passengers and to engage in their own activities.

Rescheduling of crew

refer to work stoppages by one or more groups of airline employees.

Industrial actions

are caused by factors which the airline has no control over.

Uncontrollable delays

are one of the major challenges faced by airlines and they are the most frequent causes of flight delays around the world.

Weather conditions

refers to the aircraft flying an additional stop that is not part of the original flight plan.

Diversion

has grown from half a billion to well over three billion passengers a year.

Air Traffic Control

occurs when the airline does not operate the flight at all for a certain reason.

Flight cancellations

Airlines are required to make the decision as to whether they should operate their service during extreme weather.

Weather conditions

Airlines cancel flights due to shortage of operating aircraft when aircraft need mechanical repairs.

Maintenance issues

occurs when pilots or flight attendants refuse to report for duty due to industrial action.

Industrial actions

Passengers who are unable to make it to their connecting flight for which they hold a confirmed ticket (and sometimes even a boarding pass) due to the late arrival of their previous flight are known as misconnection passengers.

Handling misconnection passengers

situations where the aircraft is unable to accommodate the number of passengers who have checked-in, the airline will have to deny some passengers their reserved seats on the flight

Denied boarding

When an aircraft encounters a mechanical problem, the airline might substitute it with another aircraft which may or may not be of the same model.

Substitution of aircraft

issues arise when the aircraft is not able to take the full load of passengers due to technical or uncontrollable problems such as bad weather conditions.

Weight and balance

do not affect the flying of the aircraft but compromise the safety of other flight operations might also result in denied boarding.

Mechanical problems

Airlines seek to fill up every seat before they start looking for who volunteer to be Travel Credit - A travel credit is a form of compensation offered to passengers who are unable to fly denied boarding.

Handling of denied boarding

passenger from a lower class of service to a higher class.

Upgrade

airlines may downgrade passengers to a lower class and give out compensations when the upper class is overbooked, and the lower class still has seats available.

Downgrade

the airline ground agent solicits volunteers who are willing to transfer to alternative flights at the check-in counter or the gate.

Voluntary denied boarding (VDB)

scenario happens when an airline is unable to solicit enough volunteers to give up their seats on the flight.

Involuntary denied boarding (IDB)

Is a form of compensation offered to passengers who are unable to fly denied boarding as scheduled.

Travel credit

airline ground agents at the check-in counter are required To check-in passengers manually by writing up boarding passes.

Computer outages

When a passenger or crew member on board the aircraft is injured or becomes seriously ill during a flight and the plane needs to land as soon as possible, the pilot in command will request that medical aid be ready upon the aircraft's touchdown at the airport.

Medical emergencies

is an area where arriving passengers claim checked-in baggage after disembarking from an airline flight

Baggage claim

Certain events, such as adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to baggage items being damaged or not arriving at the destination airport at the same time as their owners.

Baggage Irregularity

100

In the vast majority of cases, the baggage is loaded on the same aircraft that the passenger is on board and arrives in a similar condition as accepted by the airline.

Delayed baggage

MULTICULTURAL

rhyzza sanpedro · 135問 · 3年前

MULTICULTURAL