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Professional Correspondence - Business Letter
31問 • 1年前
  • Someone_ 98
  • 通報

    問題一覧

  • 1

    It is a form of communication that deals with day to day transactions in the workplace

    business letter

  • 2

    business letters can be

    informational

  • 3

    A professional or business letter is one of the many forms of correspondence. It may be sent from:

    o

  • 4

    Characteristics of a Business Letter

    clear

  • 5

    Types of a Business Letter

    inquiry letter

  • 6

    This type of business letter is written to inquire about the offered merchandise/service/product.

    inquiry letter

  • 7

    letter to place an order if one intends to purchase.

    order letter

  • 8

    generally the second communication sent after initial contact.

    follow up letter

  • 9

    A business correspondence to indicate that the recipient (a company or individual) received a communication or request.

    acknowledgement letter

  • 10

    A business correspondence written by the buyer about a problem with the products received.

    complaint letter

  • 11

    Companies send this in response to customer complaint letters. These letters usually provide a solution to the problem posed in the original complaint letter.

    adjustment letter

  • 12

    when soliciting business from other organizations, or occasionally, from individual customers.

    sales letter

  • 13

    often comes from a prospective employee's previous employer to the business the candidate is applying to work for. This is also used in academic admissions.

    recommendation letter

  • 14

    Employees send letters of resignation to their employers when they are planning to leave their job

    resignation letter

  • 15

    components of a business letter

    letterhead

  • 16

    This contains the sender’s address, which includes the street, city, and zip code.

    letterhead

  • 17

    This indicates the date the letter was written. The month is usually spelled out, followed by the day and the year.

    dateline

  • 18

    This includes the name of the recipient and his or her address. The name is usually written with the person’s appropriate title.

    inside address

  • 19

    It refers to the writer’s formal greeting to the reader/recipient.

    salutation

  • 20

    This is where the message of the letter is found

    body

  • 21

    1st paragraph: 2nd paragraph: Last paragraph:

    greeting and purpose

  • 22

    is the expression used to end a letter. Level of formality for this part must be considered.

    o

  • 23

    It includes the signature and name of the sender (job title can be indicated too). The name can be in all caps or CLC format

    o

  • 24

    It indicates the typist’s initials.

    identification initials

  • 25

    It refers to the attachments to the letter.

    enclosure

  • 26

    It indicates the name of the secondary recipient of the letter.

    copy notation

  • 27

    Formats of a Business Letter

    full block

  • 28

    Mostly used form • Entire text is justified to the left

    full block

  • 29

    Inside address, salutation, and body are left justified • Date line, complimentary close, and signature block are typed from the right of the page

    modified block

  • 30

    First sentence of each paragraph in the body is indented • Same format as to modified block

    semiblock

  • 31

    how to write business letter

    • Customize your letter. • Be punctual with delivery. • Consider the method of delivery. • Choose the appropriate level of formality. • Limit your letter to one page.

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    問題一覧

  • 1

    It is a form of communication that deals with day to day transactions in the workplace

    business letter

  • 2

    business letters can be

    informational

  • 3

    A professional or business letter is one of the many forms of correspondence. It may be sent from:

    o

  • 4

    Characteristics of a Business Letter

    clear

  • 5

    Types of a Business Letter

    inquiry letter

  • 6

    This type of business letter is written to inquire about the offered merchandise/service/product.

    inquiry letter

  • 7

    letter to place an order if one intends to purchase.

    order letter

  • 8

    generally the second communication sent after initial contact.

    follow up letter

  • 9

    A business correspondence to indicate that the recipient (a company or individual) received a communication or request.

    acknowledgement letter

  • 10

    A business correspondence written by the buyer about a problem with the products received.

    complaint letter

  • 11

    Companies send this in response to customer complaint letters. These letters usually provide a solution to the problem posed in the original complaint letter.

    adjustment letter

  • 12

    when soliciting business from other organizations, or occasionally, from individual customers.

    sales letter

  • 13

    often comes from a prospective employee's previous employer to the business the candidate is applying to work for. This is also used in academic admissions.

    recommendation letter

  • 14

    Employees send letters of resignation to their employers when they are planning to leave their job

    resignation letter

  • 15

    components of a business letter

    letterhead

  • 16

    This contains the sender’s address, which includes the street, city, and zip code.

    letterhead

  • 17

    This indicates the date the letter was written. The month is usually spelled out, followed by the day and the year.

    dateline

  • 18

    This includes the name of the recipient and his or her address. The name is usually written with the person’s appropriate title.

    inside address

  • 19

    It refers to the writer’s formal greeting to the reader/recipient.

    salutation

  • 20

    This is where the message of the letter is found

    body

  • 21

    1st paragraph: 2nd paragraph: Last paragraph:

    greeting and purpose

  • 22

    is the expression used to end a letter. Level of formality for this part must be considered.

    o

  • 23

    It includes the signature and name of the sender (job title can be indicated too). The name can be in all caps or CLC format

    o

  • 24

    It indicates the typist’s initials.

    identification initials

  • 25

    It refers to the attachments to the letter.

    enclosure

  • 26

    It indicates the name of the secondary recipient of the letter.

    copy notation

  • 27

    Formats of a Business Letter

    full block

  • 28

    Mostly used form • Entire text is justified to the left

    full block

  • 29

    Inside address, salutation, and body are left justified • Date line, complimentary close, and signature block are typed from the right of the page

    modified block

  • 30

    First sentence of each paragraph in the body is indented • Same format as to modified block

    semiblock

  • 31

    how to write business letter

    • Customize your letter. • Be punctual with delivery. • Consider the method of delivery. • Choose the appropriate level of formality. • Limit your letter to one page.