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問題一覧
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This type of business letter is written to inquire about the offered merchandise/service/product.
inquiry letter
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is the expression used to end a letter. Level of formality for this part must be considered.
o
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It refers to the writer’s formal greeting to the reader/recipient.
salutation
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1st paragraph: 2nd paragraph: Last paragraph:
greeting and purpose
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often comes from a prospective employee's previous employer to the business the candidate is applying to work for. This is also used in academic admissions.
recommendation letter
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This includes the name of the recipient and his or her address. The name is usually written with the person’s appropriate title.
inside address
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components of a business letter
letterhead
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Formats of a Business Letter
full block
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how to write business letter
• Customize your letter. • Be punctual with delivery. • Consider the method of delivery. • Choose the appropriate level of formality. • Limit your letter to one page.
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It indicates the name of the secondary recipient of the letter.
copy notation
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Companies send this in response to customer complaint letters. These letters usually provide a solution to the problem posed in the original complaint letter.
adjustment letter
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Characteristics of a Business Letter
clear
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Inside address, salutation, and body are left justified • Date line, complimentary close, and signature block are typed from the right of the page
modified block
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business letters can be
informational
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This contains the sender’s address, which includes the street, city, and zip code.
letterhead
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Types of a Business Letter
inquiry letter
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This indicates the date the letter was written. The month is usually spelled out, followed by the day and the year.
dateline
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First sentence of each paragraph in the body is indented • Same format as to modified block
semiblock
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This is where the message of the letter is found
body
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It indicates the typist’s initials.
identification initials
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letter to place an order if one intends to purchase.
order letter
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Mostly used form • Entire text is justified to the left
full block
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It includes the signature and name of the sender (job title can be indicated too). The name can be in all caps or CLC format
o
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Employees send letters of resignation to their employers when they are planning to leave their job
resignation letter
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A business correspondence written by the buyer about a problem with the products received.
complaint letter
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generally the second communication sent after initial contact.
follow up letter
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It is a form of communication that deals with day to day transactions in the workplace
business letter
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when soliciting business from other organizations, or occasionally, from individual customers.
sales letter
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It refers to the attachments to the letter.
enclosure
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A professional or business letter is one of the many forms of correspondence. It may be sent from:
o
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A business correspondence to indicate that the recipient (a company or individual) received a communication or request.
acknowledgement letter