Appearance, Demeanor, Reliability, Competence, Ethics, Maintaining your poise, Phone etiquette, Written correspondence, Organizational skills, Accountability

Philosophy of science, Philosophy of engineering, Ethics of technology

Values of the holy, Spiritual values, Vital values, Pleasure values

Trustworthiness, Respect, Responsibility, Fairness, Caring, Citizenship

Evaluation of current situation, Creating condition for change, Implementing changes, Evaluating whether change has made something better