flexibility, innovation, knowledge and skill sharing, alignment with organizational directions, customer focus, rapid response to changing business needs and marketplace requirements

respect, values, purpose, communication, trust

content theories, process theories, environmentally-based theories

work on job design, empowerment, teamwork, work environment, workforce learning and development, compensation and recognition, performance management

job enlargement, job rotation, job enrichment

test significance, task identity, skill variety, autonomy, feedback from the job

experienced meaningfulness, experienced responsibility, knowledge of results

management teams, natural work teams, self managed teams, virtual teams, quality circles, problem solving teams, project teams

conflict management and resolution, team management, leadership skills, decision making, communication, negotiation, cross-cultural training

forming, storming, norming, performing, adjourning

clarity in team goals, improvement plan, clearly defined roles, clear communication, beneficial team behaviors, well-defined decision procedures, balanced participation, established ground rules, awareness of group process, use of scientific approach

give both individual and team awards, involve everyone, tie rewards to quality, allow fears and customers to nominate and recognize superior performance, publicize extensively, make recognition fun

determine key employee skills and competencies, identify job candidates based on required skills and competencies, screen job candidates to predict suitability and match to jobs

formal processes to identify, develop, and position future leaders, mentoring, coaching, and job rotation, career paths and progression for all employees