問題一覧
1
He received a phd in physics and was trained as a statistician, so much of his philosophy can be traced on this roots.
Dr. W. Edwards Deming
2
He work for Western Electric during its pioneering era of statistical quality control in the 1920s and 1930s
Dr. W. Edwards Deming
3
He preached the importance of top management leadership, customer/supplier partnerships, and continuous improvement in product development and manufacturing processes
Dr. W. Edwards Deming
4
His goal was to plant the seeds of quality knowledge from which managers could learn, allowing them to develop effective quality management system.
Dr. W. Edwards Deming
5
It focuses on continuous improvements in product and service quality by reducing uncertainty and variability in design, manufacturing, and service processes, driven by the leadership of top management
Deming philosophy
6
Improvements in quality lead to lower cost because they result in less rework ,fewer mistakes, fewer delays and snugs, and better use of time and materials.
Deming chain reaction theory
7
In 1931, He noted that price has no meaning without quality
Walter Shewhart
8
It is a set of functions or activities within an organization that work together for the aim of the organization.
System
9
It is composed of many smaller, interacting subsystems.
System
10
It is the frequency distribution of where the balls landed in one simulation.
Computer-simulated quincunx
11
The branch of philosophy concerned with the nature and scope of knowledge, its presuppositions and basis, and the general liability of claims knowledge.
Theory of knowledge
12
It helps to understand people, interactions between people and circumstances, interactions between leaders and employees, and any system of management.
Psychology
13
He developed the distinction between common and special causes of variation in the 1920s.
Walter Shewhart
14
He was born in Romania and came to the United States in 1912.
Joseph Juran
15
He joined Western Electric in the 1920 as it pioneered in the development of statistical methods for quality.
Joseph Juran
16
It is one of the most comprehensive quality manuals ever written
Quality control handbook
17
The process of preparing to meet quality goals.
Quality planning
18
The process of meeting quality goals during operations
Quality control
19
The process of breaking through to a unprecedented levels of performance
Quality improvement
20
It's a similar to the firm's financial planning process - determine short term and long term goals of priorities compares results and previous plans and measures the plan with other people strategies objective
Strategic planning for quality
21
He was corporate vice president for quality at international telephone and telegraph for 14 years after working his way up from nine inspector
Philip B. Crosby
22
In 1968, he founded General System Company of pitssfield, Massachusetts and still serve as its president and ceo.
A.V. Feigenbaum
23
He viewed quality as a strategic business tool that requires involvement from everyone in the organization and promoted the use of quality cash as a measurement and evaluation tool.
A.V. Feigenbaum
24
He is best known for coining phrase total quality which he defined as "an effective system for integrating the cavity development quality maintenance and quality improvement efforts of the various groups in an organization and service of the most economical levels each other full customer satisfaction".
A.V. Feigenbaum
25
He was elected as the founding chairman of the board of the International Academy of Quality, which has attracted active participation from the European Organization for Quality Control, the Union Of Japanese Scientist And Engineers(JUSE) as well as the American Society For Quality.
A.V. Feigenbaum
26
An early pioneer in the quality of revolution in japan
Kaoru Ishikawa
27
He was instrumental in the development of the both outlines of japanese quality strategy
Kaoru Ishikawa
28
It represent the approaches that organization used to achieve the principles
Quality management practices
29
It include a wide variety of tools to plan work activities, collect data, analyze results, monitor progress and solve problems.
Techniques
30
It is a philosophy of learning an action based on principles
Statistical thinking
31
It serves as a permanent reference for implementing and maintaining the system
Quality manual
32
A specialized agency for standardization was founded in 1946 and composed of representatives from the national standards bodies of 91 nations, adopted a series of written quality standards in 1987.
International organization for standardization(ISO)
33
This document provides fundamental background information and establishes definitions of key term used in the standards.
ISO 9000:2005
34
This is the core document that provides a specific requirements for a quality management system to help organizations consistently provide products that meet customer and other regulatory requirements.
ISO 9001:2008
35
This document provides guidelines to assist organizations in improving and sustaining their quality management system.
ISO 9004:2009
36
There an organization 's most valuable resources
People
37
A noted authority in systems thinking, explained the importance of systems thinking in the following way a combination of the best practices by each part of a system taken separately does not yield the best system.
Russell Ackoff
38
It applies and synthesizes standards, methods, and tools to achieve quality related goals.
Quality management system
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Chapter 1
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Chapter 3
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Chapter 7
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Chapter 7
19問 • 1年前問題一覧
1
He received a phd in physics and was trained as a statistician, so much of his philosophy can be traced on this roots.
Dr. W. Edwards Deming
2
He work for Western Electric during its pioneering era of statistical quality control in the 1920s and 1930s
Dr. W. Edwards Deming
3
He preached the importance of top management leadership, customer/supplier partnerships, and continuous improvement in product development and manufacturing processes
Dr. W. Edwards Deming
4
His goal was to plant the seeds of quality knowledge from which managers could learn, allowing them to develop effective quality management system.
Dr. W. Edwards Deming
5
It focuses on continuous improvements in product and service quality by reducing uncertainty and variability in design, manufacturing, and service processes, driven by the leadership of top management
Deming philosophy
6
Improvements in quality lead to lower cost because they result in less rework ,fewer mistakes, fewer delays and snugs, and better use of time and materials.
Deming chain reaction theory
7
In 1931, He noted that price has no meaning without quality
Walter Shewhart
8
It is a set of functions or activities within an organization that work together for the aim of the organization.
System
9
It is composed of many smaller, interacting subsystems.
System
10
It is the frequency distribution of where the balls landed in one simulation.
Computer-simulated quincunx
11
The branch of philosophy concerned with the nature and scope of knowledge, its presuppositions and basis, and the general liability of claims knowledge.
Theory of knowledge
12
It helps to understand people, interactions between people and circumstances, interactions between leaders and employees, and any system of management.
Psychology
13
He developed the distinction between common and special causes of variation in the 1920s.
Walter Shewhart
14
He was born in Romania and came to the United States in 1912.
Joseph Juran
15
He joined Western Electric in the 1920 as it pioneered in the development of statistical methods for quality.
Joseph Juran
16
It is one of the most comprehensive quality manuals ever written
Quality control handbook
17
The process of preparing to meet quality goals.
Quality planning
18
The process of meeting quality goals during operations
Quality control
19
The process of breaking through to a unprecedented levels of performance
Quality improvement
20
It's a similar to the firm's financial planning process - determine short term and long term goals of priorities compares results and previous plans and measures the plan with other people strategies objective
Strategic planning for quality
21
He was corporate vice president for quality at international telephone and telegraph for 14 years after working his way up from nine inspector
Philip B. Crosby
22
In 1968, he founded General System Company of pitssfield, Massachusetts and still serve as its president and ceo.
A.V. Feigenbaum
23
He viewed quality as a strategic business tool that requires involvement from everyone in the organization and promoted the use of quality cash as a measurement and evaluation tool.
A.V. Feigenbaum
24
He is best known for coining phrase total quality which he defined as "an effective system for integrating the cavity development quality maintenance and quality improvement efforts of the various groups in an organization and service of the most economical levels each other full customer satisfaction".
A.V. Feigenbaum
25
He was elected as the founding chairman of the board of the International Academy of Quality, which has attracted active participation from the European Organization for Quality Control, the Union Of Japanese Scientist And Engineers(JUSE) as well as the American Society For Quality.
A.V. Feigenbaum
26
An early pioneer in the quality of revolution in japan
Kaoru Ishikawa
27
He was instrumental in the development of the both outlines of japanese quality strategy
Kaoru Ishikawa
28
It represent the approaches that organization used to achieve the principles
Quality management practices
29
It include a wide variety of tools to plan work activities, collect data, analyze results, monitor progress and solve problems.
Techniques
30
It is a philosophy of learning an action based on principles
Statistical thinking
31
It serves as a permanent reference for implementing and maintaining the system
Quality manual
32
A specialized agency for standardization was founded in 1946 and composed of representatives from the national standards bodies of 91 nations, adopted a series of written quality standards in 1987.
International organization for standardization(ISO)
33
This document provides fundamental background information and establishes definitions of key term used in the standards.
ISO 9000:2005
34
This is the core document that provides a specific requirements for a quality management system to help organizations consistently provide products that meet customer and other regulatory requirements.
ISO 9001:2008
35
This document provides guidelines to assist organizations in improving and sustaining their quality management system.
ISO 9004:2009
36
There an organization 's most valuable resources
People
37
A noted authority in systems thinking, explained the importance of systems thinking in the following way a combination of the best practices by each part of a system taken separately does not yield the best system.
Russell Ackoff
38
It applies and synthesizes standards, methods, and tools to achieve quality related goals.
Quality management system