lesson 2

通報

問題一覧

Show the future and long term prospects of the enterprise

business goals

It focuses on tommorow and what an organization wants to ultimately become

vision statement

Ex: Double Happiness To establish a commanding presence and market leadership as a food chain servicing major bus terminal in CENTRAL LUZON within the next five years

Vision statement

A declaration of what a company do everyday It focuses on today and what an organization does to achieve it

mission statement

Ex: Double Happiness To provide quality foof and passenger convenience service that would generate sufficient profit for the stockholders and improve the lives of its employees

mission statement

• Must be more specific than vision and mission statement • Should be SMART

Objectives

SMART stands for

Specific, Measurable, Achievable, Realistic, and Time-bounded

Serve as the aspirational scorecards of the enterprise managers and the motivational results of the investors

key results areas

key results area

ROE means

Return on equity

ROA means

Return on assets

ROI means

Return on investment

ROS means

Return on sales

• an important part of a business plan • States the details of the business • need to controls the implementation of a business plan

Operations Management

• It is the process, testing and Commercializing a product or service with ultimate objective of solving the problem of the primary target market

4M's of operation

4 M's

•Methods • Machines • Manpower • Materials

• Represents the day to day operation of a business • describe Jos the entrepreneur will rin the business such as manufacturing of goods, service delivery process, distribution of goods and services, logistics for delivery of goods and inventory management

methods

• The human labor forces involved in the manufacture of products • Is one of the highest cost of operating the business, but also the most instrumental to its success

manpower

> Job Description > employee qualification > job offer > employee development

man power

• are the manufacturing equipment used in the production of goods or delivery services • also pertain to new technologies • tool, durable equipment, and the physical plant are also part of it

machines

machinesn

Entrepreneur should also consider > cost > quality > availability > credibility of suppliers > waste

materials

Can include but is not limited to raw and processed material components, parts, assemblies, sub assemblies, fuel, lubricans, coolants, cleaning agaents, and small tools and accessories that may be consumed directly or indirectly

material

The most important factors which affect the final outcome of any process involved

4M's of Operation

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