問題一覧
1
performing tasks well, even better than competitors
operational efficiency
2
is a plan for competing in the market place
strategy
3
ensure all tasks performed are the right tasks
operations strategy
4
what business is the company in
mission
5
analyzing and scanning the market; monitoring the business environment for market trends, threats, and opportunities; political trends, social trends, economic trends, and global trends
environmental scanning
6
identifying the companies strength
core competencies
7
competitive priorities
cost quality time flexibility
8
offering a product at low price relative to competition
competing on cost
9
superior features, high durability, and excellent customer service
high performance design
10
meets design specifications, close tolerance, and error free delivery
product and service consistency
11
product or service meet requirements
product design quality
12
error free product
process quality
13
focused on shorter time between order placement and delivery
rapid delivery
14
deliver product exactly when needed every time
on-time delivery
15
company environment changes rapidly
competing on flexibility
16
easily switched production; easily customised product
product flexibility
17
ability to ramp production up and down to match market demands
volume flexibility
18
generic strategies
low price provider differentiate market niche
19
is a plan for the design and management of operations functions; developed after business strategy; focuses on specific capabilities which gives its competitive edge
operational strategy
20
3 inputs to business strategy
mission core competencies environmental scanning
21
a segment of the service economy based on flexible, temporary, or freelance jobs often involving connection clients and customers through an online platform
gig economy
22
impact of change
strategic premises
23
internal audit
core competencies internal assets vision and mission statement