問題一覧
1
the industrial revolution expanded rail connections across Europe, which allowed the beginning of mass transportation
1700's
2
managed to handle the tour with only pen and paper on hand in 1841?
Thomas Cooked
3
Airlines' rapid growth began in the ____
1920's
4
"Automobile for Hire" (the first recorded car rental company) Cars were mass-produced
Joe Saunders
5
introduced the Hertz "Drive-Ur-Self System"
John Hertz
6
Taken in ______ this photo shows the Saunders' "Drive it yourself" location on _______,____
1928, Farnam St., Omaha, Nebraska
7
the rapid growth necessitated the airlines to systematize their operations - without the advantage of computerization.
1930
8
Air travel grew dramatically after
World War II
9
Managing reservations with ______ technology became increasingly difficult.
1940's
10
In 1946, American Airlines introduced the first automated reservation system,
the reservisor
11
In _____ American Airlines introduced the first automated reservation system, the Reservisor.
1946
12
In 1956 they installed the _____, allowing the airline to store seat availability on a centralized platform allowing access to inventory in real-time from across their network.
Magnetronic Reservisor
13
Ferranti Canada, developed Reservations Electronically Controlled or RESERVEC for Trans-Canada Airlines
1953
14
Reservations Electronically Controlled or RESERVEC for Trans-Canada Airlines (now AIR CANADA), the first world's reservations system.
1953
15
American Airlines invested in developing its computerized reservation system in partnership with IBM, the SABRE system.
1960's
16
• In 1960s, American Airlines invested in developing its computerized reservation system in partnership with IBM,
SABRE system.
17
SABRE system. (3) characteristics
Can handle 84,000 transaction per day 2 IBM 7090 computer systems were installed in New York Average reservation time reduced to seconds
18
Meaning of SABRE
Semi, Automated, Business, Research, Environment
19
SABRE created a monopoly of American in airline reservations system. until 3 airlines developed their own.
Delta United Airlines Pan Am
20
In the year _______, ___ and ____ started selling their reservation system to agents: - on a long-term contract - with monthly subscription fees
1976, AA and UA
21
THE AIRLINE DEREGULATION ACT 1978 (4) points read your notes on this
1. Lifted restrictions FARES, ROUTE COVERAGE & MARKET ENTRY 2. no requirig approval on Civil Aeronautics Board (CAB) for new routes 3. allowed exit/entry 90 days notice 4 .A/Ls to add new city pairs now with less traffic
22
THE AIRLINE DEREGULATION ACT 1978 (3) points With the deregulation:
A/Ls changed the fare frequently Some airlines were afraid that if SABRE or APOLLO installed their system toTAs, it could eat their market. AA and UA intensified their distribution system features - increasing business and productivity for travel agents
23
In 1953 _______, developed Reservations Electronically Controlled or RESERVEC for Trans-Canada Airlines
Ferranti Canada
24
Ferranti Canada, developed what for TRANS-Canada Air
Reservations Electronically Controlled (RESERVEC)