問題一覧
1
Managing Service Differentiation
2
Managing Service Quality
3
Managing Service Productivity
4
Resolving Customer Complaints
5
Employees as Part of the Product
6
6
7
Managing Capacity and Demand
8
Managing Service Differentiation
9
Managing Service Quality
10
Managing Service Productivity
11
Resolving Customer Complaints
12
Employees as Part of the Product
13
6
14
Managing Capacity and Demand
15
Managing Service Quality
16
Managing Service Differentiation
17
Managing Service Productivity
18
Resolving Customer Complaints
19
Employees as Part of the Product
20
Managing Service Differentiation
21
Managing Service Quality
22
Managing Service Productivity
23
Resolving Customer Complaints
24
Employees as Part of the Product
25
6
26
Managing Capacity and Demand
DM Module 6 Part 1 - Management of Visitors
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33問 • 1年前問題一覧
1
Managing Service Differentiation
2
Managing Service Quality
3
Managing Service Productivity
4
Resolving Customer Complaints
5
Employees as Part of the Product
6
6
7
Managing Capacity and Demand
8
Managing Service Differentiation
9
Managing Service Quality
10
Managing Service Productivity
11
Resolving Customer Complaints
12
Employees as Part of the Product
13
6
14
Managing Capacity and Demand
15
Managing Service Quality
16
Managing Service Differentiation
17
Managing Service Productivity
18
Resolving Customer Complaints
19
Employees as Part of the Product
20
Managing Service Differentiation
21
Managing Service Quality
22
Managing Service Productivity
23
Resolving Customer Complaints
24
Employees as Part of the Product
25
6
26
Managing Capacity and Demand