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CHAP 1: OPMAN TQM

CHAP 1: OPMAN TQM
35問 • 2年前
  • JORNALA, David Christian - HRDM 1-2 B. Jornala
    • 通報

    問題一覧

  • 1

    The management of processes or systems that create goods and/or provide services. It encompasses forecasting, capacity planning, scheduling and managing inventories, assuring quality, motivating employees, deciding where to locate the facilities and more.

    Operation Management

  • 2

    ________ are formed to pursue goals that are achieved more effectively by the concerted efforts of a group of people than by individuals working alone

    Business Organization

  • 3

    Three Basic Function of Business Organization

    Production and Operation, Finance, Marketing

  • 4

    System - Inputs are used to obtain finished goods using one or more transformation processes (e.g. storing, transporting, and cutting).

    Production and Operations

  • 5

    Comprises of activities related to securing resources at favorable prices and allocating those resources throughout the organization.

    Finance

  • 6

    Finance and operations management personnel cooperate by exchanging information and expertise in activities such as:

    Budget, Economic Analysis of Invesment Proposals, Provision of Funds

  • 7

    must be periodically prepared to plan financial requirements.

    Budget

  • 8

    evaluation of alternative investment in plant and equipment requires input from both operations and finance people.

    Economic analysis of investment proposals

  • 9

    necessary funding of operations and the amount and timing of funding

    Provision of Funds

  • 10

    Focus on selling and/or promoting the goods and services of an organization.

    Marketing

  • 11

    supplies information to management on cost of labor, materials, and overhead and may provide reposts on items such as scrap, downtime and inventories.

    Accounting

  • 12

    providing management with the information it needs to effectively manage.

    Management Information System

  • 13

    responsible for procurement of materials, supplies, and equipment.

    Purchasing

  • 14

    concerned with recruitment and training of personnel, labor relations, wages and salaries and ensuring health and safety of employees.

    Personel or Human Resources

  • 15

    responsible for building and maintaining a positive image of the organization.

    Public Relations

  • 16

    involves shipping of goods to warehouse, retail outlets or final consumer.

    Distribution

  • 17

    responsible for general upkeep and repair of equipment, building and grounds, heating and air-conditioning, removing toxic waste.

    Maintenance

  • 18

    means that there is a high degree of uniformity in goods or services.

    Standardized Output

  • 19

    means that the product or service is designed for specific case or individual.

    Customized Output

  • 20

    Degree of Standardization

    Standardized Output, Customized Output

  • 21

    how many products or services are made by the operation?

    Volume

  • 22

    how many different types of products or services are made by the operation?

    Variety

  • 23

    how much does the level of demand change over time?

    Variation

  • 24

    how much of the operation’s internal working are ‘exposed’ to its customers?

    Visibility

  • 25

    Types of Operation / The four Vs of Operation

    Volume, Variety, Variation, Visibility

  • 26

    results in a tangible product.

    Production of Goods

  • 27

    Generally implies an act

    Service operation

  • 28

    an abstraction of reality; a simplified version of something

    Model

  • 29

    3 MODELS

    Physical Models, Schematic Models, Mathematical Models

  • 30

    Look like their real-life counter parts

    Physical Models

  • 31

    More abstracts than their physical counterparts (less resemblance to physical Reality) There are often relatively simple to construct and change

    Schematic Models

  • 32

    The most Abstract: They do not look at all like their real-life counterparts These are usually the easiest to manipulate and they are important forms of inputs for computers and calculations

    Mathematical Models

  • 33

    to problem solving embody an attempt to obtain mathematically optimum solutions to managerial problems.

    Quantitative Approaches

  • 34

    Manager sometimes deal with decision by listing the advantages and disadvantages – pros and cons – of a course of action to better understand the decision they must make.

    Analysis of trade-offs

  • 35

    a set of interrelated parts that must work together. In a business organization, the organization can be thought of as a system composes of subsystem. The system approach emphasizes interrelationships among subsystems, but its main theme is that the whole is greater than the sum of its individual parts

    System Approach

    • Accounting: Cost Concepts and Cost Behavior Analysis

    Accounting: Cost Concepts and Cost Behavior Analysis

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 19問 · 2年前

    Accounting: Cost Concepts and Cost Behavior Analysis

    Accounting: Cost Concepts and Cost Behavior Analysis

    19問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Accounting: COST ACCOUNTING CYCLE

    Accounting: COST ACCOUNTING CYCLE

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 21問 · 2年前

    Accounting: COST ACCOUNTING CYCLE

    Accounting: COST ACCOUNTING CYCLE

    21問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Cost-Volume- Profit and Break-Even Analysis

    Cost-Volume- Profit and Break-Even Analysis

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 7問 · 2年前

    Cost-Volume- Profit and Break-Even Analysis

    Cost-Volume- Profit and Break-Even Analysis

    7問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    AOM (group 1)

    AOM (group 1)

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 29問 · 2年前

    AOM (group 1)

    AOM (group 1)

    29問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    AOM (Introduction)

    AOM (Introduction)

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 8問 · 2年前

    AOM (Introduction)

    AOM (Introduction)

    8問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Microeconomics: Demand and Supply

    Microeconomics: Demand and Supply

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 15問 · 2年前

    Microeconomics: Demand and Supply

    Microeconomics: Demand and Supply

    15問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    LOGISTICS

    LOGISTICS

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 47問 · 2年前

    LOGISTICS

    LOGISTICS

    47問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    AOM (Group 2)

    AOM (Group 2)

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 29問 · 2年前

    AOM (Group 2)

    AOM (Group 2)

    29問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    CHAPTER 3LOGISTICS: STRATEGIC DECISION AND ISSUES

    CHAPTER 3LOGISTICS: STRATEGIC DECISION AND ISSUES

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 26問 · 2年前

    CHAPTER 3LOGISTICS: STRATEGIC DECISION AND ISSUES

    CHAPTER 3LOGISTICS: STRATEGIC DECISION AND ISSUES

    26問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Environmental Science: BIOGEO CYCLES

    Environmental Science: BIOGEO CYCLES

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 53問 · 2年前

    Environmental Science: BIOGEO CYCLES

    Environmental Science: BIOGEO CYCLES

    53問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    MICROECONOMICS RANDOM SHITS

    MICROECONOMICS RANDOM SHITS

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 9問 · 2年前

    MICROECONOMICS RANDOM SHITS

    MICROECONOMICS RANDOM SHITS

    9問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    AOM: (group 4)

    AOM: (group 4)

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 34問 · 2年前

    AOM: (group 4)

    AOM: (group 4)

    34問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    AOM (Group 2)

    AOM (Group 2)

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 29問 · 2年前

    AOM (Group 2)

    AOM (Group 2)

    29問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    MANACC: ABSORPTION AND VARIABLE COSTING

    MANACC: ABSORPTION AND VARIABLE COSTING

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 7問 · 2年前

    MANACC: ABSORPTION AND VARIABLE COSTING

    MANACC: ABSORPTION AND VARIABLE COSTING

    7問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    MANACC: FINANCIAL STATEMENT ANALYSIS

    MANACC: FINANCIAL STATEMENT ANALYSIS

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 20問 · 2年前

    MANACC: FINANCIAL STATEMENT ANALYSIS

    MANACC: FINANCIAL STATEMENT ANALYSIS

    20問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    MANACC: BUDGETING

    MANACC: BUDGETING

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 21問 · 2年前

    MANACC: BUDGETING

    MANACC: BUDGETING

    21問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    MANACC: TRANSFER PRICING

    MANACC: TRANSFER PRICING

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 7問 · 2年前

    MANACC: TRANSFER PRICING

    MANACC: TRANSFER PRICING

    7問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    EnviScie: Biomes

    EnviScie: Biomes

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 18問 · 2年前

    EnviScie: Biomes

    EnviScie: Biomes

    18問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Enviscie: Epidemiology

    Enviscie: Epidemiology

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 10問 · 2年前

    Enviscie: Epidemiology

    Enviscie: Epidemiology

    10問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Enviscie: RADIATION AND CHEMICAL MUTAGENS

    Enviscie: RADIATION AND CHEMICAL MUTAGENS

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 7問 · 2年前

    Enviscie: RADIATION AND CHEMICAL MUTAGENS

    Enviscie: RADIATION AND CHEMICAL MUTAGENS

    7問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Enviscie: Man and the environment

    Enviscie: Man and the environment

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 5問 · 2年前

    Enviscie: Man and the environment

    Enviscie: Man and the environment

    5問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Enviscie: Disaster risk and Resilience

    Enviscie: Disaster risk and Resilience

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 46問 · 2年前

    Enviscie: Disaster risk and Resilience

    Enviscie: Disaster risk and Resilience

    46問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    LOGMAN: PACKAGING AND LABELING

    LOGMAN: PACKAGING AND LABELING

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 18問 · 2年前

    LOGMAN: PACKAGING AND LABELING

    LOGMAN: PACKAGING AND LABELING

    18問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    LOGMAN: Material Handling

    LOGMAN: Material Handling

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 15問 · 2年前

    LOGMAN: Material Handling

    LOGMAN: Material Handling

    15問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Microeconomics: Cost and Profits

    Microeconomics: Cost and Profits

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 20問 · 2年前

    Microeconomics: Cost and Profits

    Microeconomics: Cost and Profits

    20問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Microeconomics: The consumer behavior

    Microeconomics: The consumer behavior

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 23問 · 2年前

    Microeconomics: The consumer behavior

    Microeconomics: The consumer behavior

    23問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    Microeconomics: Marginal Revenue and profit maximization and loss minimization

    Microeconomics: Marginal Revenue and profit maximization and loss minimization

    JORNALA, David Christian - HRDM 1-2 B. Jornala · 7問 · 2年前

    Microeconomics: Marginal Revenue and profit maximization and loss minimization

    Microeconomics: Marginal Revenue and profit maximization and loss minimization

    7問 • 2年前
    JORNALA, David Christian - HRDM 1-2 B. Jornala

    問題一覧

  • 1

    The management of processes or systems that create goods and/or provide services. It encompasses forecasting, capacity planning, scheduling and managing inventories, assuring quality, motivating employees, deciding where to locate the facilities and more.

    Operation Management

  • 2

    ________ are formed to pursue goals that are achieved more effectively by the concerted efforts of a group of people than by individuals working alone

    Business Organization

  • 3

    Three Basic Function of Business Organization

    Production and Operation, Finance, Marketing

  • 4

    System - Inputs are used to obtain finished goods using one or more transformation processes (e.g. storing, transporting, and cutting).

    Production and Operations

  • 5

    Comprises of activities related to securing resources at favorable prices and allocating those resources throughout the organization.

    Finance

  • 6

    Finance and operations management personnel cooperate by exchanging information and expertise in activities such as:

    Budget, Economic Analysis of Invesment Proposals, Provision of Funds

  • 7

    must be periodically prepared to plan financial requirements.

    Budget

  • 8

    evaluation of alternative investment in plant and equipment requires input from both operations and finance people.

    Economic analysis of investment proposals

  • 9

    necessary funding of operations and the amount and timing of funding

    Provision of Funds

  • 10

    Focus on selling and/or promoting the goods and services of an organization.

    Marketing

  • 11

    supplies information to management on cost of labor, materials, and overhead and may provide reposts on items such as scrap, downtime and inventories.

    Accounting

  • 12

    providing management with the information it needs to effectively manage.

    Management Information System

  • 13

    responsible for procurement of materials, supplies, and equipment.

    Purchasing

  • 14

    concerned with recruitment and training of personnel, labor relations, wages and salaries and ensuring health and safety of employees.

    Personel or Human Resources

  • 15

    responsible for building and maintaining a positive image of the organization.

    Public Relations

  • 16

    involves shipping of goods to warehouse, retail outlets or final consumer.

    Distribution

  • 17

    responsible for general upkeep and repair of equipment, building and grounds, heating and air-conditioning, removing toxic waste.

    Maintenance

  • 18

    means that there is a high degree of uniformity in goods or services.

    Standardized Output

  • 19

    means that the product or service is designed for specific case or individual.

    Customized Output

  • 20

    Degree of Standardization

    Standardized Output, Customized Output

  • 21

    how many products or services are made by the operation?

    Volume

  • 22

    how many different types of products or services are made by the operation?

    Variety

  • 23

    how much does the level of demand change over time?

    Variation

  • 24

    how much of the operation’s internal working are ‘exposed’ to its customers?

    Visibility

  • 25

    Types of Operation / The four Vs of Operation

    Volume, Variety, Variation, Visibility

  • 26

    results in a tangible product.

    Production of Goods

  • 27

    Generally implies an act

    Service operation

  • 28

    an abstraction of reality; a simplified version of something

    Model

  • 29

    3 MODELS

    Physical Models, Schematic Models, Mathematical Models

  • 30

    Look like their real-life counter parts

    Physical Models

  • 31

    More abstracts than their physical counterparts (less resemblance to physical Reality) There are often relatively simple to construct and change

    Schematic Models

  • 32

    The most Abstract: They do not look at all like their real-life counterparts These are usually the easiest to manipulate and they are important forms of inputs for computers and calculations

    Mathematical Models

  • 33

    to problem solving embody an attempt to obtain mathematically optimum solutions to managerial problems.

    Quantitative Approaches

  • 34

    Manager sometimes deal with decision by listing the advantages and disadvantages – pros and cons – of a course of action to better understand the decision they must make.

    Analysis of trade-offs

  • 35

    a set of interrelated parts that must work together. In a business organization, the organization can be thought of as a system composes of subsystem. The system approach emphasizes interrelationships among subsystems, but its main theme is that the whole is greater than the sum of its individual parts

    System Approach