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問題一覧
1
_________ is simply the act of transferring information from one place to another.
Communication
2
face-to-face, telephone, radio or television and other media.
Spoken or Verbal Communication
3
body language, gestures, how we dress or act-even our scent.
Non-Verbal Communication
4
letters, e-mails, books, magazines, the internet or via other media. is the most common form of business communication. It is essential for small business owners and managers to develop effective _________________skills and to encourage the same in all employees.
Written Communication
5
Few people are able to give a presentation without notes. You will need to know your own abilities and decide how best to make the presentation.
Managing your Presentation Notes
6
graphs and charts, maps, logos and other ___________ can communicate messages.
Visualizations
7
Presenting information clearly and effectively is a key skill to get your message or opinion across, and today, ____________ are required in almost every field.
Presentation Skills
8
A__________is a means of communication which can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team.
Presentation
9
_________is the most important part of making a successful presentation. This is the crucial foundation and there should be no short-cuts.
Preparing a presentation
10
Irrespective of whether the occasion is formal or informal, you should always aim to give a clear, well- structured delivery.
Organizing the Presentation Material
11
This page offers advice on how to write an effective presentation. Before you write your presentation, you should already have started to prepare by developing your ideas and selecting the main points to include.
Writing your Presentation
12
Once you have decided on your key messages, and thought about organizing your material, your next need to think about how you will present.
Deciding the Presentation Method
13
Most_________will need advance preparation and should be operated with efficiency.
Working with Visual Aids/Visual aids
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There are times when using data in a presentation can really help you to tell the story better.
Presenting Data
15
The practicalities of how you manage your presentation can make a significant difference to its success, and to your nerves!
Managing the Event
16
It is entirely natural to feel nervous before making a presentation
Coping with Presentation Nerves
17
Decide in advance how and when you wish to handle questions
Dealing with Questions
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Finally, how you present yourself can affect how your audience responds to your presentation.
Self-Presentation in Presentations
19
also called ___________ is the exchange of information over significant distances by electronic means.
Telecommunication
20
Communication is technically the process of the transfer of information between the communicating entities. The meaning implied by communication is much more than mere transfer.
Effective Office Communication
21
While conversing on phone, remember to start the conversation by introducing yourself. It is important to convey to the receiver of your call who you are and the purpose behind you call.
Office Communication Over a Telephone
22
Emails help in case of language barriers and accent problems. They lack the audio component, making them even more impersonal. Emails are useful in case of a time difference due to the varying time zones of different countries.
Effective Electronic Communication
23
a person should always be _________while speaking to anyone in the workplace, whether senior or junior.
Courteousness
24
You're not supposed to sit and chat in the workplace. Workplace communication is born out of necessity and should be completed as quickly as possible.
Precision
25
One should never use any slang terms, while at work.
Language
26
Speaking loudly is disturbing to other people around you hence, a _____________ should be maintained
Low Speaking Volume
27
It is also essential to ensure that the person you are speaking with has completely understood what you have to say. Hence, one should speak very slowly and clearly.
Clarity
28
Most people think of effective communication as a one-way thing. But it is very important to also be a good listener and not just a good talker.
Listen to others
29
they say action speak louder than words and the same can be considered to be true at the workplace
Posture and Body language