If we have an Average Daily Sales of 94,500 and the Average Check is 135, How much is the Transaction Count?

Back preparation of ingredients is one of the very vital aspect of production process.

________ is number of transactions, purchases or receipts made in the store per day.

In the unclaimed change policy we should have punched the unclaimed change in the POS and included in the cashier’s sales.

Gameplanning Process

________ is average amount of pesos that a customer spends in every transaction per day

Billboards, directional road signs, commercials and streamers can help us ___________ our customers.

What is the thawing time of Pork Chao Fan meat inside chiller?

If our Average Check is 157 and the Transaction Count is 778. How much is Average Daily Sales?

This is the touch point wherein the customer wants quick transaction, accurate and complete orders.

In using the fire extinguisher , always remember PASS . What does the word PASS stands For

Delays in ingredient preparation may cause delays in cooking of ingredients.

Where to get the funds used for the addloan of cashier’s?

Which vegetables are not classified as Leafy Vegetables.

How many orders of Pork Chao Fan can be cooked per batch

In what way we can NOT extend wow customer service to our customers?

ROS stands for

What is Production Management System?

The BTRO training days are composed of.

If An Employee Served The Corrective Action Already (E.G. 15 Days Disciplinary Leave), Will He Still Be Required To Pay Actual Amount Of Cash Losses And /Or Property Damages?

Type of customer feedback wherein a question or a close examination of a matter a search for information is done.

This is a summary of list of activities a manager must perform to ensure that his shift runs smoothly through checking of 4Ms.

Where is the gameplan board supposed to be posted?

During Stacking, We Position Stocks With The Same Type Of Items Per Column To:

SD 11B

We can attract our customers when our merchandising materials are complete

Oil fresh helps the cooking to prevent from becoming viscous and rancid.

_______________create customer feelings that drive them to actions that positively or negatively impact our business.

What is the standard formula in getting the Average Daily Sales?

What does the Manager-on-duty (MOD) use to evaluate the gameplan?

What is the 3rd touch point in the customer’s journey map?

What Would Be The Result In Variance When Actual Food Consumption Is Less Than The Actual Generated Food Sales?

Is Personal Improvement Plan (PIP) part of the corrective action that should be served to the erring employee?

Shift Management System aims to achieve High FSC standards and Total Customer Satisfaction and Loyalty and will result to:

This Document Is Also Called “SHOW CAUSE LETTER”.

Our trade secret can be shared to someone else as long as the person is our relative.

What is the staging time of Pork Chao Fan in baine marie warmer?

Serving temperature of Wonton Mami is at least 70ᵒC?

What is the steaming time of SSP sauce?

SD 2A

What is the 9th touch point in the customer’s journey map?

SD 6F

What is cash control?

SD 18

How much filtered water is needed in 1 pack of Tapioca Pearl

In reason for refunding, what is the abbreviation for “ cancelled order?

The Purpose of Service System is “To EFFECTIVELY and EFFICIENTLY fulfil the customers orders while making them feel not VALUED and APPRECIATED”.

If our Average Check is 157 and the Transaction Count is 778. How much is Average Daily Sales?

SD 22

S M A R T gameplan stands for S M A R T

SD 7

What is the standard formula in getting the Average Daily Sales?

What is the minimum amount of cashier’s overage before he/she makes an incident report?

How many copies of refund receipt will need to generate the MOD during refunding.

Why Do We Classify And Label Racks By Type Of Products In Stockroom?

The Staging time of sweet and sour sauce for SSP in Baine marie is 1 hour?

The right way to increase our Average Daily Sales is to boost our Transaction Count and do Suggestive Selling.

Which of the following is not a result of good customer service?

R O S in BTRO means Restaurant Overall Operation.

When is refunding done?

In case of BOMB THREAT, immediately open any suspicious item to know if it is indeed the bomb and immediately inform the bomb squad about the location of the bomb

M O D stands for MOD

How many grams of batter mix is needed for ten orders of Chinese Style Fried Chicken?

The peripherals in the system components are all connected in _______________.

Who should be allowed to perform a refund transaction?

Offering atonement is an offer that the customer can demand or suggest his/her wants in exchange for the inconvenience.

This tool is used by the store to write their gameplan, targets, endorsements, and monitoring?

Cooking oil should be immediately discarded if

Types of customer feedback are Complaints, Inquiries, Commendations and Suggestions.

What is the standard preheating time of Beef cubes in low pressure burner

A C T means

SD 4

In preparation of steaming of yellow rice how much raw rice, filtered water and diluted food color is needed.

This person is directly responsible for adjusting production of pre-cooked products based on customer demand in production guide.

Both material availability and quality are important in production.

SD 11A

Sales is the basic exchange of products or services for payment

Staging time of Pork Soup Base using electric soup boiler is 4 hours?

SD 6A

Water sprinklers should be replaced if the "red plastic" is no longer visible

In the customer journey map, how many touch points in the store where we can wow them?

SD 15

JFC Mission

Where to get the funds used for the addloan of cashier’s?

The Type Of Inventory Administered On The First 15 Days Of The Month To Keep Track Of The Variances.

SD 9

Yellow font and black background in monitor layout signifies that the transaction is for ______________.

The SMART gameplan shows the store team that there is always room for improvement to go above and beyond in reaching the target

In preparing of rice before it cooks how much raw rice and filtered water is needed.

Does the action plan “Sell at least 30 pork chao fan (PCF) with toppings per cashier per shift“ follow the SMART framework?

Portioning of steamed rice for 3 orders of PCF is?

_______ is taking reasonable precaution to provide and maintain an environment that is without risk to health, life, and properties of our customers , employees and company

Assumed As A Result Of Deviation From Standards Or Expected Behavior Of Chowking From Its Employees.

Station Order Display monitor displays product information per station and is only available in Stir-fry station and Baine Maine. No touch and bump off require.

Does the action plan “Achieve a lot of Halo-Halo add-ons“ follow the SMART framework

The biggest chunk of training applied in BTRO which cover the 70% of training is.

PCO

Why does the Manager conduct Pre-shift, During the shift and Post-shift huddle?

The gameplan clearly outlines the different action plans stores will need to do in order to achieve the targets.

In reason for refunding, what is the abbreviation for “ cancelled order?