問題一覧
1
Is a process of evaluating an individual in order to arrive at an objective human resource decision
performance appraisal
2
The performance management system should link employee activities with the organizations goals and objective
strategic purpose
3
Performance management information relative to performance appraisal points to the use of evaluation and decisions for salary adjustments promotion retention and termination lay of and recognition of individual performance
administrative purpose
4
The purpose of performance management is to develop employees who are effective in their jobs
developmental purpose
5
Is the extent to which the performance measure assesses all the relevant aspects of the performance
validity
6
It refers to the accuracy of the ratings and differentiating each employee in a group in terms of actual job performance
validity
7
Must be able to show the degree of the employees efficiency in the performance of a design task or duties and responsibilities
rating scale
8
Rating may be considered reliable if they are consistent
reliability
9
Refers to whether the people who use the performance measure accept it
acceptability
10
Is the extent to which the performance measure gives specific guidelines to employees about what is expected of them and how they can meet this expectations
specificity
11
Is a line responsibility to be met with assistance of the human resource management and his staff
performance appraisal
12
Helps supervisors to truly review the performance of their employees and this probably is the greatest value in any organization
systematic performance appraisal plan
13
Should participate from the start of the development of the program for it is the line responsibility to evaluate employee performance
line managers
14
Consists of techniques that require the latter to compare the individuals performance with that of others
comparative approach
15
This approach usually uses some over all assessment of the individuals performance or work and seek to develop some ranking of the individual within a given work group
comparative approach
16
This method provides a comparison of the relative qualities of performance among all the employees in a unit or group
ranking
17
This system uses a five point job performance scale in rating employees who are doing similar jobs
forced distribution technique
18
Under this method the name of each employee who is to be rated is written on the card
paired comparison method
19
This rating method provides a number of traits or factors with corresponding definitions for evaluating the employees written in the left hand column of the form such as quantity of work done quality of work attitude towards work judgement reliability cooperation punctuality and others
checklist method
20
Attempts to define the behavior an employee exhibits to be effective in the job
behavioral approach
21
Requires manager to keep a record of specific examples of effective and ineffective performances on the part of each employee
critical incident
22
This builds on the critical incidence approach it is designed to specifically define performance dimension by developing behavioral anchors associated with different levels of performance
behavioral anchored rating scale
23
This entails managing the behavior of the employees through a formal system of behavioral feedback and reinforcement
organizational behavior modification
24
The error in which the writer gives greater weight to recent events when appraising an individual performance
recent effect
25
Occurs when employees are incorrectly rated near the average middle scale
central tendency
26
Of course when the rater's value distorts the rating
rater's bias
27
Occurs when the manager rates an employee high or low on all items because of one characteristic
halo effect
28
It is the tendency to rate people relatively with other people
contrast error
29
Focuses on managing the objectives measurable results of a job or work group
result approach
30
Is used in most companies who believe in results as basis of performance management under this system the top management defines the company strategic goals and objectives and passes it on to the next level of management and down the line
management by objectives
31
The goal of the system of measurement is to motivate the employees to go for a higher level of productivity
productivity measurement and evaluation system
32
Important component of performance management
feedback
33
Are factual information regarding observe actions are consequences of action
data
34
Is the way the feedback system reacts to the fact and requires performance standard
evaluation
35
A system in which data and evaluation influence action
action
36
Presents an opportunity for the manager to talk about the employees potential and also their weaknesses
appraisal interview
37
The manager should avoid using different standards among employees performing similar jobs
problems of varying standards