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HRM (Chap 8)
  • aen silang

  • 問題数 37 • 12/12/2024

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    問題一覧

  • 1

    Attempts to define the behavior an employee exhibits to be effective in the job

    behavioral approach

  • 2

    It refers to the accuracy of the ratings and differentiating each employee in a group in terms of actual job performance

    validity

  • 3

    Should participate from the start of the development of the program for it is the line responsibility to evaluate employee performance

    line managers

  • 4

    Refers to whether the people who use the performance measure accept it

    acceptability

  • 5

    Consists of techniques that require the latter to compare the individuals performance with that of others

    comparative approach

  • 6

    A system in which data and evaluation influence action

    action

  • 7

    Is a process of evaluating an individual in order to arrive at an objective human resource decision

    performance appraisal

  • 8

    Important component of performance management

    feedback

  • 9

    Is a line responsibility to be met with assistance of the human resource management and his staff

    performance appraisal

  • 10

    It is the tendency to rate people relatively with other people

    contrast error

  • 11

    This rating method provides a number of traits or factors with corresponding definitions for evaluating the employees written in the left hand column of the form such as quantity of work done quality of work attitude towards work judgement reliability cooperation punctuality and others

    checklist method

  • 12

    Requires manager to keep a record of specific examples of effective and ineffective performances on the part of each employee

    critical incident

  • 13

    Under this method the name of each employee who is to be rated is written on the card

    paired comparison method

  • 14

    The goal of the system of measurement is to motivate the employees to go for a higher level of productivity

    productivity measurement and evaluation system

  • 15

    The purpose of performance management is to develop employees who are effective in their jobs

    developmental purpose

  • 16

    Helps supervisors to truly review the performance of their employees and this probably is the greatest value in any organization

    systematic performance appraisal plan

  • 17

    Are factual information regarding observe actions are consequences of action

    data

  • 18

    Occurs when employees are incorrectly rated near the average middle scale

    central tendency

  • 19

    Presents an opportunity for the manager to talk about the employees potential and also their weaknesses

    appraisal interview

  • 20

    Rating may be considered reliable if they are consistent

    reliability

  • 21

    Occurs when the manager rates an employee high or low on all items because of one characteristic

    halo effect

  • 22

    This builds on the critical incidence approach it is designed to specifically define performance dimension by developing behavioral anchors associated with different levels of performance

    behavioral anchored rating scale

  • 23

    This entails managing the behavior of the employees through a formal system of behavioral feedback and reinforcement

    organizational behavior modification

  • 24

    Is the extent to which the performance measure assesses all the relevant aspects of the performance

    validity

  • 25

    Of course when the rater's value distorts the rating

    rater's bias

  • 26

    Is the way the feedback system reacts to the fact and requires performance standard

    evaluation

  • 27

    The performance management system should link employee activities with the organizations goals and objective

    strategic purpose

  • 28

    This method provides a comparison of the relative qualities of performance among all the employees in a unit or group

    ranking

  • 29

    This system uses a five point job performance scale in rating employees who are doing similar jobs

    forced distribution technique

  • 30

    Must be able to show the degree of the employees efficiency in the performance of a design task or duties and responsibilities

    rating scale

  • 31

    This approach usually uses some over all assessment of the individuals performance or work and seek to develop some ranking of the individual within a given work group

    comparative approach

  • 32

    Performance management information relative to performance appraisal points to the use of evaluation and decisions for salary adjustments promotion retention and termination lay of and recognition of individual performance

    administrative purpose

  • 33

    Focuses on managing the objectives measurable results of a job or work group

    result approach

  • 34

    Is the extent to which the performance measure gives specific guidelines to employees about what is expected of them and how they can meet this expectations

    specificity

  • 35

    The error in which the writer gives greater weight to recent events when appraising an individual performance

    recent effect

  • 36

    The manager should avoid using different standards among employees performing similar jobs

    problems of varying standards

  • 37

    Is used in most companies who believe in results as basis of performance management under this system the top management defines the company strategic goals and objectives and passes it on to the next level of management and down the line

    management by objectives