BST CH-12

WCUM, Widespread Exploitation of Consumers, Consumer Ignorance, Unorganised Consumers, Moral Justification

Long Term Interest of Buisness, Buisness Uses Societies Resources, Social Responsibilities, Government Intervention, GSLB

ASHIER, Right to be Assured, Right to Safety, Right to be Heard, Right to be Informed, Right to Consumer Education, Right to seek Redressal

Repair, Replace, Refund, Pay compensation for loss or injury, Discontinue Unfair Trade Practices, Pay punitive damages in appropriate circumstances

Time period for settlement of dispute through mediation - 5 days, Value of goods or services paid as consideration does not exceed 1 crore, If the consumer is not satisfied with the order of the District Forum, he can appeal before the State Commission within 45 days from the date of order

Value of goods or services paid as consideration exceeds 1 crore but does not exceed ₹10 crore, If the consumer is not satisfied with the order of the State Commission, he can appeal before the National Commission within 30 days of such order

Territorial jurisdiction over the whole country, Value of goods or services paid as consideration exceed 10 crore, National Commission can be taken to the Supreme Court of India within 30 days of such order, 10 crore is mandatory amount in order to transfer case from National to Supreme Court in other cases it was not

Providing⚡️ LEGAL ⚡️assistance to consumers, Filing ⚡️COMPLAINTS⚡️ in appropriate consumer courts on behalf of consumers, ⚡️ENCOURAGING⚡️consumers to strongly protest and take action against exploitative and unfair trade practices of manufacturers, traders, sellers and service providers, Carrying out comparative ⚡️TESTING⚡️ of consumer products in accredited laboratories, ⚡️PUBLISHING⚡️periodicals and other publications to give knowledge about consumer problems, reliefs available, ⚡️EDUCATING⚡️ the general public about consumer rights by organising training programmes, seminars and workshops, PET CEL