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問題一覧
1
FUNCTIONS OF MANAGEMENT
PLANNING, ORGANISING, STAFFING, DIRECTING, CONTROLLING, POSDC
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FEATURES OF COORDINATION
coordination is a continuous process, coordination ensures unity of action, coordination is an all pervasive function, coordination intergrates group efforts, coordination is a deliberate function, coordination is responsibility of all managers, CUPID R
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FEATURES OF BUISNESS ENVIROMENT
Complexity, interrelatedness, totality of external forces, relativity, uncertainty, specific and general forces
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IMPORTANCE OF BUISNESS ENVIROMENT
IT HELPS IN COPING WITH RAPID CHANGES, IT HELPS FIRM TO IDENTIFY THREATS AND EARLY WARNING SIGNALS, IT HELPS IN ASSISTING IN PLANNING AND POLICY FORMULATION , it enables firm to identify opportunities and getting the first mover advantage, it helps in improving performance, it helps in tapping useful resources
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DIMENSIONS OF BUISNESS ENVIROMENT
SOCIAL, legal, economical, political, technological
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ORGANISING PROCESS
identification and division of work, departmentalisation, assignment of duties, establishing authority and reporting relationships
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IMPORTANCE OF ORGANISING
Optimum utilisation of resources, Adaptation to change, Effective administration, Development of personnel, Expansion and growth, Clarity in working relationships., Benefits of specialisation
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IMPORTANCE OF CONTROLLING
Ensuring Order and Discipline, Making Efficient Use of Resources, Judging Accuracy of Standards, Accomplishing Organisational Goals, Facilitating Coordination, Improving Employee Motivation
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NATURE OF CONTROLLING
Controlling is Both Backward Looking as well as Forward Looking Function, Continuous Process, Goal Oriented, Pervasive Function
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STEPS IN CONTROLLING PROCESS
Setting Performance Standards, Measurement of Actual Performance, Comparing Actual Performance with Standards, Analysing Deviations, Taking Corrective Action
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FEATURES OF DIRECTING
Directing Initiates Action, Directing Takes Place at Every Level of Management, Directing is a Continuous Process, Directing Flows from Top to Bottom
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ELEMENTS OF DIRECTING
COMMUNICATION, SUPERVISION, LEADERSHIP, MOTIVATION
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IMPORTANCE OF DIRECTING
STABILITY IN ORGANISATION, FACILITATES CHANGE, INITIATES ACTION, GUIDE EMPLOYEES, INTERGRATES EMPLOYEES EFFORTS
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FEATURES OF MOTIVATION
Motivation can be either Positive or Negative, Internal Feeling, Goal Directed Behaviour, Motivation is a Complex Process, Dynamic and Continuous Process
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MOTIVATION PROCESS OF MASLOW
Basic Physiological Needs, Safety or Security Needs, Social/Belongingness/Affiliation Needs, Esteem Needs, Self-Actualisation Needs
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FINANCIAL INCENTIVES
Pay and Allowances, Co-partnership/Stock Option, Bonus, Productivity-Linked Wage Incentives, Profit Sharing, Perquisites, Employee Empowerment, Retirement Benefits
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NON FINANCIAL INCENTIVES
Job Enrichment, Employee Participation, Employee Recognition Programmes, Job Security, Organisational Climate, Career Advancement Opportunity, Status
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FEATURES OF LEADERSHIP
Ability to influence others, Achieve common goal of organisation, Improves Behavior of people, Leadership is a continuous process
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TYPES OF LEADERSHIP
Autocratic leadership, democratic leadership, laissez faire leadership
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COMMUNICATION PROCESS
Sender or Communicator, Message, Encoding, Media or Communication Channel, Decoding, Receiver, Feedback, Noise
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Semantic Barriers
Faulty Translations, Words or Symbols with Different Meanings, Badly Expressed Message, Technical Jargon, Unclarified Assumptions, Body Language and Gesture Decoding
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PHYSCOLOGICAL BARRIERS
Distrust, Loss by Transmission and Poor Retention, Lack of Attention/Poor Listening, Premature Evaluation
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ORGANIZATIONAL BARRIERS
Complexity in Organisation Structure, Organisational Facilities, Rules and Regulations, Organisational Policy, Status
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PERSONAL BARRIERS
Fear of Challenge to Authority, Unwillingness to Communicate, Lack of Proper Incentives, Lack of Confidence of Superior on his Subordinates.
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IMPORTANCE OF STAFFING
Continuous survival and growth, Optimum utilisation of human resources, Improves job satisfaction and morale of employees, Discovering and obtaining competent personnel, COID
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STEPS IN STAFFING PROCESS
Estimating Manpower Requirements, Recruitment, Selection, Placement and Orientation, Training and Development, Performance Appraisal, Promotion and Career Planning, Compensation
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INTERNAL RECRUITMENT
TRANSFER, PROMOTION
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EXTERNAL RECRUITMENT
Web Publishing, Advertisement, Recommendation Of Employees, Campus Recruitment, Advertising on Television, Labour Contractors, Placement Agencies and Management Consultant, Casual Callers, Direct Recruitment, Employment Exchanges
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SELECTION PROCESS
Preliminary Screening, Selection Tests, Employment Interview, Reference and Background Checks, Selection Decision, Medical Examination, Job Offer, Contract of Employment
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FEATURES OF PLANNING
Planning involves decison making, Planning is pervasive, Planning is a primary function of management, Planning is futuristic, Planning is a continuous process, Planning focuses on achieving objectives, Planning is a mental exercise
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IMPORTANCE OF PLANNING
Planning reduces the risk of uncertainty, Planning establishes standards for controlling, Planning provides direction, Planning promotes innovative ideas, Planning reduces overlapping and wasteful activities, Planning facilitates decision making
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LIMITATION OF PLANNING
Planning may not work in a dynamic Enviroment, Planning leads to rigidity, Planning does not guarantee success, Planning reduces creativity, Planning involves huge costs, Planning is a time consuming process
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TYPES OF ORGANISATONAL STRUCTURE
FD, Functional Structure, Divisional Structure
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Planning Process
SDIESIF, Setting Objectives, Developing Premises, Identifying Alternative Courses of Action, Evaluating Alternative Courses, Selecting an Alternative, Implementing The Plan, Follow Up Action