DELETE SYLLABUS

TCS OM, Training, Cheap, Simple, Motivate Employees, Optimum staffing

CPL FN, Competition, Productivity, Lathargic, Fresh Talent, Not for New Entreprise

FwQC, Fresh talent, Wider Choice, Qualified Personnel, Competition

DEL, Dissatisfaction among Existing staff, Expensive Process, Lengthy Process

BB PS, Break Even Analysis, Budgetary control, Personal Observation, Satistical Report

RRRMMP, Rate of return, Ratio Analysis, Responsible Accounting, Management Auditing, Management information System, PERT and CPM

MUIF HUA, Management Communication, Unity of Command, Individual Contribution of Employees, Follow Through, Harmony in Organisation, Use of Informal Communication, Appropriate directing techniques

REQC, Resistance of Employess, External Factors, Quantitative measurement of standards is not possible, Costly

GBSCC, Self regulation by buisness ( customer support services, Buisness association ( like FICCI AND CII), Consumer awareness, Consumer Organisation, Government

Central Consumer Protection Authority, ( A THREE teir structure at district state and national levels )

Identification of market or consumer, checking need and wants of consumers, development of product on basis of needs, satisfing needs of consumer better than competitors, doing all it at a profit

functional benefits, PHYSCOLOGICAL benefits, social benefits

Consumer products, industrial products

Convinence products, Shopping products, Speciality products

Non durable, Durable, Services

Material and parts, Capital items, Supplies and Buisness services

Raw material, Manufactured Material and Parts

Installations, Equipments

Maintainance and Repair items, Operating Supplies

MEEC, Mass reach, Customer Satisfaction, Expressiveness, Economy

SICC, Social values, Inferior quality, Confuses Buyers, Cost increment

Flexibility, Direct feedback, Minimising Wastage

effective tool, Flexible, Minimise wastage of efforts, Attention, Relationship Development, Personal Report, Introducing new product, link with customers, FEMAR LIP

AIII, Advice, Information, Identifying Needs, Induces Customers

PM CEC, Carrer opportunity, Employment, Convert latest demand, Mobility of Sales person, Product Standardisation

Attention, good for new product, Synergy in total promotional efforts

Reflects Crisis, Spoils product Image

SCURRIL FD P Q, Sampling, Contests, Usable Benefit, Rebate, Refund, Instant Draws, Luck Draw, Full Finance at 0% EMI, Discount, Product Combinations, Quantity Gift

Publicity, Press release, Corporate communication, Lobbying, Counselling

RRRMMP, Rate of return, Ratio Analysis, Responsible Accounting, Management Auditing, Management information System, PERT and CPM

PAT+DEPRICIATION+INTEREST+NONCASH EXP. ______________________________________, Pref div. + interest + repayment obligation

mdisk pics, Motivation skill, decisiveness, integrity, social skills, knowledge, physical features, initiative, communication skills, self confidence