IPAML

39問 • 1年前

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What is the 7 M

manpower money methods materials machines markets motivation

_________ is a discipline of managing things in the best possible manner. It is the art or skill of getting the work done through and with others. It can be found in all the fields, like education, hospitality, sports, offices etc

management

________ is a quality of influencing people, so that the objectives are attained willingly and enthusiastically. It is not exactly same as management, as ______ is one of the major element of management.

leadership

The management process sequence

planning organizing staffing directing controlling

▫ Formulate objectives, programs, policies, procedures, rules and regulations in order to achieve the goals of the business. ▫ It is related to decision- making as it selects the best- course of action to follow.

planning

▫ It also involves “forecasting” or making decisions in advance. ▫ Planning is used to accomplish the present objectives and its relationship in the future. ▫ The most critical element of management.

planning

Give atleast 2 activities of planning

developing activities

▫ It refers to grouping together of people, establishing relationship among them, and defining the authority and responsibility that the personnel have.

organizing

3 steps: 1. identification or grouping of the work done 2. delegation of authority and responsibility 3. establishment of relationships among the

organizing

▫ It is a process of identifying all the tasks to be performed within the pharmacy and then grouping them in a logical way. ▫ MISTAKE: Assuming that all employees understand their individual tasks.

organizing

• The work of a manager is to entrust others with responsibility and authority and to create accountability for results

delegating

• The sum of the rights and power assigned to a position

authority

• The obligation to perform responsibility and exercise authority in conformance with understood and accepted performance sta

accountability

▫ Managers must have technical knowledge of the job to be performed and the feel for the human element of how people will fit in their work environments.

staffing

▫ Determines: ▫ ▪ Positions to be filled ▫ ▪ Job description ▫ ▪ Source of potential applicants ▫ ▪ Search, interview, and select ▫ applicants ▫ ▪ Orient and train the new ▫ employee ▫ ▪ And evaluate their ▫ performance.

staffing

is a process which sets personnel goals; establishes work standards; develops leadership style; motivate personnel, trains and retrains personnel; evaluate personnel; discipline and dismiss personnel as necessary, promote personn

directing

involves keeping personnel and other resources focused on the goals of the pharmacy and ensuring that they are used in a manner consistent with the policies established by the owner. ▫ It is a continuous process.

directing

It is a process of finding different ways to keep personnel productivity and motivated to achieve the goals of the pharmacy. ▫ It is challenging task that often separates the highly competent from the less skilled mana

directing

▫ It is the process of measuring and correcting the activities of subordinates and the company itself to assure conformity to plans. ▫ It is the most overlooked management process.

controlling

▫ It involves periodic assessment of the status of the pharmacy. ▫ The most important consideration in CONTROLLING is monitor the pharmacy‘s progress as it moves through the fiscal year

controlling

• Financial statements • Inventory

quantitative

• Patient satisfaction • Employee performance

qualitative

PRODUCTION SUPERVISORS, CLERICAL SUPERVISORS, SCHOOL SUPERVISORS, OR HOSPITAL SUPERVISORS

first level

BRANCH MANAGERS, PROJECTS MANAGERS, FARM MANAGERS, OR FINANCE MANAGER

middle level

PRESIDENTS, CHIEF EXECUTIVE OFFICERS, OR SENIOR VICE PRESIDENTS.

top level

3 main manager’s role

interpersonal

3 interpersonal

figure head

3 informational role

monitor

4 decisional role

resource allocator

• All managers have a _______ role. • The manager, as in charge of the organization / department, coordinates the work of others and leads his subordinates. • This role includes hiring, training, motivating and disciplining employees. • Formal authority and functional authority provides greater potential power to exercise and get the things don

leadership

Managers perform the duties of a ceremonial and symbolic in nature such as welcoming official visitors, signing legal documents etc., as head of the organization or strategic business unit or department

figure head

• Manager has to perform the functions of motivation, communication, encouraging team spirit and the like. • He has to coordinate the activities of all his subordinates. • Requires the manager to interact with other managers outside the organization to secure favours and information • The manager represents his organization in all matters of formality.

liaison role

• Manager gets the information by scanning his environment, subordinates, peers and superiors. • Manager seeks and receives information concerning internal and external events so as to gain understanding of the organization and its environment. • This is done through reading magazines and talking with others to learn the changes in the public’s tastes, what competitors may be planning, and the like

monitor role

• They represent the organization to outsiders • Required to speak on behalf of the organization and transmit information on organization’s plan, policies and actions • Has to keep his superior informed of every development in his unit, who in turn inform the insiders and outsiders.

spokesperson role

Passes some of the privileged information directly to his subordinates, peers and superiors who otherwise have no access to it

disseminator role

• Managers are responsible for allocating human, physical and monetary resources • Setting up of a time schedule for the completion of an operation or approval of expenditure on a particular project, etc. • Should have an open-door policy and allow the subordinates to express their opinions and share their experiences, in making effective decisions. • Manager should empower his subordinates by delegating his authority and powe

resource allocator role

• Managers take corrective action to response to previously unforeseen problems • Manager involuntarily responds to pressures. For example, worker strike, declining sales, bankruptcy of a major customer etc. • The manager should have enough time in handling disturbance carefully, skillfully and effective

disturbance handler role

• Manager represents the organization in bargaining and negotiations with outsiders and insiders, in order to gain advantages for his own unit • Negotiates with the subordinates for improved commitment and loyalty, with the peers for cooperation, coordination and integration, with workers and their unions regarding conditions of employment, commitment, productivity, with the government about providing facilities for business expansion etc

negotiator role

• Manager is a creator and innovator • Initiates and oversees new products that will improve their organization’s performance • Seeks to improve his department, adapt to the changing environmental factors • The manager would like to have new ideas, initiates new projects and initiates the developmental projects.

entrepreneurship role

philo

ユーザ名非公開 · 100問 · 2年前

philo