Service Sequence - Breakfast | 暗記メーカー

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Service Sequence - Breakfast

14問 • 9ヶ月前

問題一覧

1

What are the Service Sequence of Breakfast?

Preparation (Before Service), Guest Arrival & Greeting , Offer Water/Juice/Tea & Coffee, Explain the Buffet, Table Maintenance , Ask about pending & additional order, Present the bill (if applicable), Farewell

2

Point which comes under 1.)Prepration (before service) are ◾ Ensure .............. is complete (cutlery, napkins, condiments, sugar cady etc.

mise en place

3

Point which comes under 1.) Preparation (before service) are ◾....... Setup is ready with all required ..........., serving plate & ..........

Buffet/service gear/bowl

4

Point which comes under 1.) Prepration (before service) are ◾ Check ........... of the restaurant especially ............

Cleanliness/sofa & chair

5

Point which comes under 1.) Prepration (before service) is ◾Staff ......... on special & ......... Guests , Expected ...............

Briefing/VIP/Occupancy

6

Point which comes under 2.) Guest Arrival & Greetings is ◾Greet. Guests with a ........ smile and ........,... Follow ........ Rule.

warm/Namaste/5/15

7

Point which comes under 2.) Guest Arrival & Greetings is ◾Ask for ........... or ........... name. ........... them to a clean , set table.

room number/reservation/Escort

8

Point which comes under 2.) Guest Arrival & Greetings is ◾...... out chair and ask ..................

Pull/comfortability

9

Points which comes under 3.) Offer water/juice/Tea & Coffee are ◾Offer fresh ....... , Tea & Coffee ◾Serve water as per guest ................

juice/preference

10

Point which comes under 4.) Explain the Buffet is ◾ Briefly explain the ....... & ...... Stations.

sections/live

11

Point which comes under 5.) Table Maintenance are ◾....... used plates and ............ like cups & bowls. ◾Keep the table clean & .............

Clear/crockeries/organized

12

Point which comes under 5.) Table Maintenance is ◾........ Water/juice/coffee without being asked.

Refill

13

Point which comes under 7.) Present the bill (if applicable) are ◾If Breakfast is not part of the .........., present the bill ........... ◾........ the guest ......... & ask for feedback if ...............

package/politely/Thank/sincerely/appropriate

14

Points which comes under 8.) Farewell are ◾Smile and thank the guest:- Thank you for .......... us. Have a great day. ◾Clear the table and ...... it for next guest.

joining/reset

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問題一覧

1

What are the Service Sequence of Breakfast?

Preparation (Before Service), Guest Arrival & Greeting , Offer Water/Juice/Tea & Coffee, Explain the Buffet, Table Maintenance , Ask about pending & additional order, Present the bill (if applicable), Farewell

2

Point which comes under 1.)Prepration (before service) are ◾ Ensure .............. is complete (cutlery, napkins, condiments, sugar cady etc.

mise en place

3

Point which comes under 1.) Preparation (before service) are ◾....... Setup is ready with all required ..........., serving plate & ..........

Buffet/service gear/bowl

4

Point which comes under 1.) Prepration (before service) are ◾ Check ........... of the restaurant especially ............

Cleanliness/sofa & chair

5

Point which comes under 1.) Prepration (before service) is ◾Staff ......... on special & ......... Guests , Expected ...............

Briefing/VIP/Occupancy

6

Point which comes under 2.) Guest Arrival & Greetings is ◾Greet. Guests with a ........ smile and ........,... Follow ........ Rule.

warm/Namaste/5/15

7

Point which comes under 2.) Guest Arrival & Greetings is ◾Ask for ........... or ........... name. ........... them to a clean , set table.

room number/reservation/Escort

8

Point which comes under 2.) Guest Arrival & Greetings is ◾...... out chair and ask ..................

Pull/comfortability

9

Points which comes under 3.) Offer water/juice/Tea & Coffee are ◾Offer fresh ....... , Tea & Coffee ◾Serve water as per guest ................

juice/preference

10

Point which comes under 4.) Explain the Buffet is ◾ Briefly explain the ....... & ...... Stations.

sections/live

11

Point which comes under 5.) Table Maintenance are ◾....... used plates and ............ like cups & bowls. ◾Keep the table clean & .............

Clear/crockeries/organized

12

Point which comes under 5.) Table Maintenance is ◾........ Water/juice/coffee without being asked.

Refill

13

Point which comes under 7.) Present the bill (if applicable) are ◾If Breakfast is not part of the .........., present the bill ........... ◾........ the guest ......... & ask for feedback if ...............

package/politely/Thank/sincerely/appropriate

14

Points which comes under 8.) Farewell are ◾Smile and thank the guest:- Thank you for .......... us. Have a great day. ◾Clear the table and ...... it for next guest.

joining/reset