Part 2

通報

問題一覧

Under which program, Aloft host live music performances?

Live at Aloft Hotels

Aloft Hotels was created as a more ........... version of .......... Hotels.

affordable/W

Aloft Hotels are designed for ............ and ............ - savvy travellers who enjoy a vibrant atmosphere.

young/tech

Aloft Hotels is one of Marriott's most .......... and .......... brands .

modern/stylish

Unlike traditional Marriott hotels, All-Inclusive hotels by Marriott offer ....... price and .............. stay.

one/worry-free

............... Hotels allow owners to maintain the hotels original charm.

Autograph Collection

Unlike brands such as JW Marriott or Ritz-Carlton , Autograph Collection hotels don't follow a ............. design.

standard

Unlike traditional hotel chains, each Autograph Collection property is ........... kind.

one of a

Delta hotels is originally a .............. hotel chain. (country)

Canadian

Which hotel brand offers complimentary hydration stations on guest floors instead of selling bottled water?

Delta Hotels

First Courtyard was opened in which year?

1983

First Courtyard was opened in which city?

Atlanta,Georgia

Courtyard has how many properties all over the world?

1300+ properties

Courtyard is present in how many countries?

60+ countries

Which is the second largest chain of Marriott?

Courtyard by Marriott

Unlike traditional hotels, Courtyard by Marriott properties focus on open ............. lobbies with comfortable seating, .......... spaces and the ........... - casual dining and coffee spot.

multi functional/co working/Bistro

"Go Board" in Courtyard is an .......... touchscreen in the lobby where guests can check the .......... and ........... updates, news etc. making travel easier.

interactive/weather/flight

Which hotel brand offers signature "GoBoard" digital concierge?

Courtyard by Marriott

The Idea for opening Courtyard by Marriott was to provide ........ ground ......... service and .......... hotels.

middle/full/budget

The Idea for opening Courtyard by Marriott was to provide ........ ground ......... service and .......... hotels.

middle/full/budget

Which hotel brand offers signature "GoBoard" digital concierge?

Courtyard by Marriott

"Go Board" in Courtyard is an .......... touchscreen in the lobby where guests can check the .......... and ........... updates, news etc. making travel easier.

interactive/weather/flight

Unlike traditional hotels, Courtyard by Marriott properties focus on open ............. lobbies with comfortable seating, .......... spaces and the ........... - casual dining and coffee spot.

multi functional/co working/Bistro

Which is the second largest chain of Marriott?

Courtyard by Marriott

Which brand of Marriott has highest number of property all over the world?

Fairfield by Marriott with 1300+ properties

Which brand of Marriott has second highest number of properties all over the world?

Courtyard by Marriott with 1300+ properties

Which property of Marriott has third highest number of properties all over the world?

Residence Inn by Marriott with 1000+ properties

Top 8 brands of Marriott with highest number of properties all over the world?

Fairfield by Marriott , Courtyard by Marriott , Residence Inn by Marriott , Marriott Hotels and Resorts , Springhill Suites by Marriott , Towneplace Suite by Marriott , Sheraton , Four Points by Sheraton

Marriott International has how many properties all over the world?

9000+ properties

Marriott International has its properties in how many countries?

142 countries

What are some latest brands in the Marriott International Group?

Sonder , StudioRes, Four Points Flex , MGM Collection

Design Hotels emphasize on ........... and ........... asthetics.

architecture/interior

Which hotel brand emphasize on architecture and interior aesthetics?

Design Hotels

Which properties have buzzing rooftop bars, exclusive lounges and world class DJs?

EDITION

EDITION hotels is Marriott's ............. lifestyle brand.

Ultra luxury

Which hotel brand offers free bicycles, encouraging guests to explore their surroundings in an active and eco friendly way?

Element by Westin

Which hotel brand features "Bikes to Borrow" Program?

Element by Westin

Fairfield by Marriott is named after which farmhouse of Marriott's family in Virginia?

Fairfield Farm

Which hotel brand is eco conscious, extended stay hotel brand?

Element by Westin

Which hotel brand features natural light, biophilic design, eco friendly materials?

Element by Westin

Element by Westin emphasizes ............, using ............ lighting, ............ water stations.

sustainability/energy-effecient/filtered

Homes & Villas are .............. managed properties ensuring hotel quality ............

professionally/amenities

Homes & Villas by Marriott follows ................ standards.

hotel level

Which hotel brand features "JW Treatment" ensures guests receive highly personalized service.

JW Marriott

Many Luxury Collection hotels are housed in .......... , ........... or heritage buildings.

palaces/castles

The Luxury Collection Hotels features .........., ............ and .......... rich hotels around the world.

unique/historic/culturally

Which hotel brand features massive indoor atrium, with rivers, waterfalls, lush gardens and even boat rides?

Gaylord Hotels

............ Hotels have some of the largest ........ spaces in the US making them popular for confrences, ........ shows and large gatherings.

Gaylord/business/trade

Four Points by Sheraton is a ......... hotel brand designed for ......... and .......... travelers.

midscale/business/leisure

Which hotel brand features "Best Brewes Program"?

Four Points by Sheraton

Under the Best Brewes Program, Four Points hotels features a .......... selection of .......... beers.

curated/local craft

Which was the first hotel which introduce Toll Free Reservation line?

Sheraton

Residence Inn by Marriott is designed for travelers staying for .......... periods.

long

Which hotel brand has fully equipped kitchen?

Residence Inn by Marriott

Which hotel brand offers Complimentary Grocery Delivery?

Residence Inn by Marriott

Which hotel brand offer "Navigators" Program?

Renaissance Hotels

Unlike traditional Ritz Carlton hotels, Ritz Carlton Reserve properties are ........ and located in .............. destination.

small/remote

Which hotel brand is a South African born brand under Marriott International?

Protea Hotels

Unlike many international hotel brands, .......... Hotel is deeply rooted in South Africa.

Protea

Protea Hotels maintains a balance between ........., style and ...................

comfort/affordability

Moxy Hotels are designed for ........... minded travelers.

millennial

Guests in which hotel brand check in at the bar?

Moxy Hotels

Lobbies of ........ Hotels features ............ spaces , games and a buzzing ......... scene.

moxy/co working/bar

Rooms of which hotel brand are small but efficient with space saving furniture?

Moxy Hotels

Which hotel brand has a concept of 24/7 Grab and Go Dining?

Moxy Hotels

Which hotel brand has cheeky signade, neon lights and quirky artwork?

Moxy Hotels

Marriott ........... Club is Marriott's premium ........... brand.

vacation/timeshare

Marriott Vacation Club properties provide ........... accomodation, .......... amenities and ............ vacation options.

spacious/home like/flexible

Which hotel brand offers Multi bedroom suites with full kitchens, living rooms and balconies?

Marriott Vacation Club

Which hotel brand was originally founded by Aur France in 1972?

Le Meridien

Which hotel brand have sophisticated Parsian inspired aesthetic?

Le Meridien

Which hotel brand features "Unlock Art" program that grants access to local museum and galleries?

Le Meridien

Springhill Suites by Marriott is designed for travelers who want ........... and ............ comfort.

extra space/modern

Which hotel brand offers complimentary breakfast?

Towneplace Suites by Marriott/Springhills Suites by Marriott

Which hotel brand was the first American hotel chain expanding beyond the US?

Sheraton

Which hotel brand have exclusive Club lounges for Elite members?

Sheraton

Sheraton operates in over how many countries?

70+ countries

Which hotel brand has all suites unlike standard hotel rooms?

Springhill Suites by Marriott , Residence Inn by Marriott , Towneplace Suites by Marriott , Element by Westin

Which hotel brand host an evening ritual of Champagne Sabering?

St. Regis

Bloody Marry was invented in the Bar of which hotel?

St. Regis, Newyork

Which hotel brand offers 24/7 Butler Service?

St. Regis

Founder of which hotel brand was perished on the Titanic?

St. Regis

Which hotel brand offer 24/7 market for snacks and essentials?

Springhill Suites by Marriott , Residence Inn by Marriott , Towneplace Suites by Marriott

Which hotel brand offers full kitchens, spacious layouts and home like amenities?

Residence Inn by Marriott , Towneplace Suites by Marriott , Element by Westin

What points comes under Personal hygiene:-

Proper Handwashing procedure, No bare hand contact with ready to eat foods, No eating, drinking, smoking or tabacoo use in areas with exposed food, food contact surfaces., All dedicated hand washing sinks are stocked.

Is it acceptable if closed beverage containers (eg. sports bottle, cups with lids) are present as long as stored below or adjacent to work stations?

Yes, it's acceptable

There should not be any evidence of eating or uncovered drinks at the work stations?

Yes

Food handlers can contact ready to eat foods with bare hands when gloves are required?

No, they can't

All dedicated hand washing sinks must be stocked with

Disposable towels/ Air Dryer, Soap, Trash Can, Hot and Cold water supplied

Would it be acceptable if the handwashing sinks are not accessible or blocked?

No, it's not acceptable

Which poster must be present in kitchens?

Healthy Policy Poster

Who must be able to explain reporting of symptoms of illness policy?

Culinary Manager , Food & Beverage Manager

Marriott's LEARN Module is a customer service training .............. designed to help Associates handle .............. guests.

framework/complaining

What does LEARN stands for

Listen/Empathize/Apologize/Respond/Notify

First step of LEARN is Listen:- Pay close ............ to the guests .............. or requests.

attention/concerns

Second step of LEARN is Empathize:- Show ................ and ............... their feelings.

understanding/acknowledge

Third step of LEARN is Apologize:- Offer a .......... apology if something went .........

sincere/wrong

Fourth step of LEARN is Respond:- Provide a ........... or take appropriate ..........

solution/action

Fifth step of LEARN is Notify:- Inform the ............ department or ........... if further action is needed.

appropriate/manager

100

1st point of "Food Safety" is, ............. hygiene procedures are .............

Personal/followed

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