CY Breakfast Buffet

通報

問題一覧

What's the 1st point of CY Breakfast Buffet?

First Impression - Service Behaviors

What's the 2nd point of CY Breakfast Buffet?

Name Tag/Badge

What's the 3rd point of CY Breakfast Buffet?

The associate was able to communicate and promote the breakfast concept.

According to 3rd point of CY Breakfast Buffet, The associate must indicate/explain:- ◾The ........ of the Buffet. ◾Eggs cooked to order are a part of the Buffet .......... ◾A Full ................. menu is also available.

location/offering/a la carte

What's the 4th point of CY Breakfast Buffet?

The associate was knowledgeable about food and beverage offerings.

What's the 5th point of CY Breakfast Buffet?

Server - The associate repeated back the order to ensure it was accurate.

What's the 6th point of CY Breakfast Buffet?

All food was prepared according to the guests order.

What's the 7th point of CY Breakfast Buffet?

Guest name was used during the experience, when known.

What's the 8th point of CY Breakfast Buffet?

Closing Guest Interaction - Service Behaviors

What's the 9th point of CY Breakfast Buffet?

The overall experience met guest expectations and was free of negative detractors.

What's the 10th point of CY Breakfast Buffet?

A steady associate presence was noticeable during service.

What's the 11th point of CY Breakfast Buffet?

Breakfast was available to standard.

According to 11th point of CY Breakfast Buffet, Breakfast must be available to standard, Monday - ............. ◾ Minimum of ..... hours. ◾ Starting no later than .......AM - weekdays and .......AM - weekends.

Sunday/3/6:30/7:00

What's the 12th point of CY Breakfast Buffet?

Pastry section

According to 12th point of CY Breakfast Buffet, The following items must be in place:- (APEC) ◾...... Breads (Non sweet/Sweet) ◾A minimum of one ............... bread must be available upon request or on the buffet.

9/Gluten free

What's the 13th point of CY Breakfast Buffet?

Fruit

According to 13th point of CY Breakfast Buffet, It is ........ for breakfast items to be located in ............ sections of the Buffet area. (APEC) ◾..... Whole fruits. 1 Banana & .... Property choice. ◾..... Cut Fruit. It is acceptable if up to .... cut fruits are types of .......

acceptable/alternate

According to 13th point of CY Breakfast Buffet, ◾............ fruits should be local seasonal fruit. ◾It is acceptable if small fruit is washed and left ...... (eg. Strawberries, blueberries, cherries) ◾......... or tinned fruit is not acceptable.

Non Melon/whole/Canned

What's the 14th point of CY Breakfast Buffet?

Dairy Items

According to 14th point of CY Breakfast Buffet, (APEC) ◾.... Milk ..... Non Dairy 2 ........ choice. ◾.... Yogurt .... Law fat 2 ......... choice.

3/1/Property/3/1/Property

What's the 15th point of CY Breakfast Buffet?

Meet and Cheese

According to 15th point of CY Breakfast Buffet, (APEC) ◾..... Cheese. ◾..... Cheese spread. ◾..... Cold cuts. ..... Non pork 2 ........... choice ◾.... Mustard or chutney. ◾...... Cracker.

3/1/3/1/Property/1/1

What's the 16th point of CY Breakfast Buffet?

Hot Protein Items

According to 16th point of CY Breakfast Buffet, (APEC) ◾..... Western Grill/Sides (including protein) ◾....... station. It is acceptable if eggs are cooked to order or ........... with buffet offerings.

4/Egg/provided

What's the 17th point of CY Breakfast Buffet?

Hot Side Items

According to 17th point of CY Breakfast Buffet, The following food items must minimally be in place :- ◾................

Breakfast Potatoes

What's the 18th point of CY Breakfast Buffet?

Pancake/Waffle/French Toast Section

According to 18th point of CY Breakfast Buffet, The following items must minimally be in place:- ◾..... of the following:- Waffles, Pancakes and French Toast ◾........ syrup ◾ Toppings:- Butter ..... Fruit Compote ..... Nuts

One/Maple/2/2

What's the 19th point of CY Breakfast Buffet?

Cereals and Oatmeal section

According to 19th point of CY Breakfast Buffet, (APEC) ◾..... Cereals. ..... Non sweet ..... Sweet ◾..... Gluten free Cereal. It is acceptable if not on buffet when available upon .......... ◾ Oatmeal or Hot .......... ◾..... Toppings. ....... Sugar Raisins ..... other dried fruit. Honey

6/3/3/1/Porridge/5/Brown/2

What's the 20th point of CY Breakfast Buffet?

Salad and Noodle Bar (APEC)

According to 20th point of CY Breakfast Buffet, Minimally the following must be in place:- ◾....... Bar ◾....... Bar Live station or included in buffet ...........

Salad/Noodles/offerings

What's the 21st point of CY Breakfast Buffet?

Eggs to Order

According to 21st point of CY Breakfast Buffet, The following food items must be present:- ◾Eggs:- Fried Scrambled Egg white Omelette Omelette Filings:- ......... Cheese Bacon Sausage Tomatoes

Shredded

What's the 22nd point of CY Breakfast Buffet?

Breakfast Beverages

According to 22nd point of CY Breakfast Buffet, (APEC) ◾.... Juices, fresh or chilled 1 ........ Juice 2 ........ choice ◾Coffee:- Regular ............... ◾Tea:- Black Tea(.................) Green Tea Earl Grey Jasmine

3/Orange/Property/Decaffeinated/English Breakfast

What's the 23rd point of CY Breakfast Buffet?

Breakfast Condiment Items

According to 23rd point of CY Breakfast Buffet, (APEC) ◾.... Honey,Jam& ............ ◾3 ......... (eg. Butter, Peanut butter, Nutella etc)

4/Preserves/Spreads

What's the 24th point of CY Breakfast Buffet?

Tables

What's the 25th point of CY Breakfast Buffet?

Buffet Presentation

According to 25th point of CY Breakfast Buffet, Buffet presentation must be:- ◾Fully .......... ◾...... maintained.

stocked/Well

According to 24th point of CY Breakfast Buffet, ....... tables and media ..... must be present set with the following:- ◾.........(Table):- .... types of Jam ....... shaker Salt shaker ◾Sugar Caddy with:- Equal or equivalent Splenda or equivalent Sugar Sweet n Slow or equivalent

Dining/pods/Caddy/2/Pepper

According to 24th point of CY Breakfast Buffet, Dining tables and media pods must be present set with the following:- ◾Half & Half May be pre set or ........... by the server. ◾Menu ◾Place settings, must minimally be set with the following:- Coffee Cup/Mug. Flatware placed on ........ or rolled:- Fork Knife Spoon ◾Juice Glass ◾Napkin It is acceptable if coffee/......... tables are not pre set. Dining tables and media tables must not be pre set with ........ pots. If local code restriction prohibts hotel from utilizing china and flatware, ............. must be provided , and verify hotel has required .......... items present.

provided/napkin/communal/coffee/documentation/disposable

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