PPT 2

21問 • 1年前

問題一覧

What is technology?

technology is the application of scientific knowledge for practical purposes, often involving the creation and use of tools, techniques, and systems

The evolution of technology in operations management

has been instrumental in driving efficiency and productivity in various industries

Benefits of technology in operations management

creates industries and job opportunities, integrates supply and value chain players, increase marketplace competitiveness, improves customer satisfaction, productivity, quality, speed, safety and flexibility customization, lower cost, monitors the environment, provides capability to focus on smaller target market segments, raises world’s standard of living, restructure old and less productive industries

Hard technology

refers to the devices and equipment that performs various tasks in creating and delivering goods and services

Soft technology

refers to the application of internet, computer software, and information system to provide data information

Union of hardware, software, database management, and communication to control production activities, from planning and design to manufacturing and distribution

computer integrated manufacturing system

Machines whose operations are driven by a computer

computer numerical control

Programmable machine designed to handle materials and tools in the performance of a variety of tasks

robots

Enables engineer to design, analyze, test, simulate, and manufacture products before they physically exist

computer aided design / computer aided engineering

Computer control of the manufacturing process, such as determining tool movements and cutting speeds

computer aided manufacturing

Two or more computer-controlled machines or robots

flexible manufacturing system

Using the internet and technology to provide services that create and deliver time, place, information, entertainment, and exchange value to customers

e-service

Technology in value chains

b2b, b2c, c2c, g2c

Customer Relationship Management

a business strategy designed to learn more about customers’ wants, needs, and behavior in order to build customer relationship and loyalty

Future trends in technology for operations management

internet of things, artificial intelligence and machine learning, cloud computing, cybersecurity

It enables various devices and sensors to connect, allowing plant managers to collect real-time data, and monitor operations remotely

internet of things

It can analyze large volumes of data and identify patterns, enabling predictive maintenance, demand forecasting, and optimization of processes

artificial intelligence and machine learning

These technologies can automate routine tasks and provide valuable insights for decision-making

artificial intelligence and machine learning

Allows plant managers to deploy and manage their technology solutions easily

cloud computing

Enables seamless integration with other systems and applications, facilitating data exchange and collaboration

cloud computing

Implemented to protect their operations and sensitive data

cybersecurity

CHAPTER 1

Chynah Galino · 23問 · 2年前

CHAPTER 1