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a process of moving from one place to another

guest comfort and satisfaction economic impact diversity options marketing and branding

a place that provides accommodation to the tourist to stay like hotels

restaurant bars and cafes hotel dining street food and food markets food tours and culinary experience beverage services event catering

food and bevarages accommodation recreation travel and tourism customer service

-interdependence -sustainability -economic contribution -customer service -shared goals

administration and oversight of business under hospitality operations

travelling from one place to another for the purpose of work, business, and to explore

came from the latin word "hospes" which means guest. it is the welcoming of the guest and providing accomidation to guest

great service good quality service customer expectation understand customer needs listen be proactively helpful use always feedback creating trust relationship

-improve communication skills -improve work behavior -increase customer satisfaction -learn how to work as per roles and policies -increase knowledge about hospitality system