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HPC 3
  • Lady Rose Joy Domalanta

  • 問題数 128 • 9/13/2023

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    問題一覧

  • 1

    to increase their visibility

    real world promotional programs

  • 2

    are clickable graphic links

    banner ads

  • 3

    this ad space is sold at a fixed monthly fee

    banner ads

  • 4

    would invlove an internet retailer renting space

    portal affiliations

  • 5

    subscription services

    AOL prodigy

  • 6

    internet retailers signing on affliate websites

    syndicated selling

  • 7

    most inexpensive way of acquering customer

    syndicated selling

  • 8

    first time buyers 'test the waters'

    reduce first time purchase risk

  • 9

    such as jeans, khakis, and tshirts

    the gap

  • 10

    launched by the canadian institute of chartered accountants

    WebTrust program

  • 11

    internet retailers have lower cost associated with mainting a physical infrastructure

    reduce the cost of servicing customer

  • 12

    which customer can purchase product from their websites by offering time saving online applications

    offer valuable ordering applications

  • 13

    where customer can enter the specifications of the gift recipient

    spree.com

  • 14

    allows customer to save baskets of the groceries

    FoodGerry's online grocery

  • 15

    allows customer to check in the status of their order

    providing order status information

  • 16

    pitfalls of online sales

    delivery channel conflict

  • 17

    online retailers myst deal with are queries from customers regarding the status of their order

    providing order status information

  • 18

    it is far less expensive to convince existing customer to buy more

    develop incentives for repeat purchase

  • 19

    most highly regarded web sites

    fidelity disney travelocity

  • 20

    to display and access company product and service related information

    virtual information space

  • 21

    to engage in relationship ideas and opinion building activities

    communication space

  • 22

    the group structure used in virtual organization

    virtual teams

  • 23

    a group of people who interact through interdependent

    virtual teams

  • 24

    new virtual business opportunities were created by

    e-commerce

  • 25

    based on information and intagible value

    world-wide economy

  • 26

    to initiate and engage in business related transaction

    transaction space

  • 27

    to distribute products and services

    distribution space

  • 28

    causes virtual forms of market space

    evolution

  • 29

    perfomr work across space

    virtual team

  • 30

    platform to bring together supply and demand

    virtual market-place

  • 31

    a network of independence firms that join together

    virtual organization

  • 32

    include employees, management, customers, suppliers, and government

    virtual teams

  • 33

    often associated with such terms as virtual office

    virtual organization

  • 34

    only to perform its episodic task

    virtual teams

  • 35

    may work jointly on a new project

    virtual teams

  • 36

    to provide innovative, high quality products or servuce instantaneously

    virtual organization

  • 37

    three features

    -the choice of team members with the appropriate skills and knowledge for the task -the definition of a purpose to steer the group -the effective linking of team members, including communication channels, interactions and relationships

  • 38

    a purpose rhar is motivated bu specific market opportunities

    virtual ogranization

  • 39

    key to the success of a virtual organization

    advanced information technology

  • 40

    required to learn new set of skills

    virtual team members

  • 41

    should be technically adept to deal

    virtual team members

  • 42

    allow employees from geographically dispered locations to link up with another

    computerized information system

  • 43

    may use desktop videoconferencing

    virtual office

  • 44

    may need intercultural skills

    virtual team members

  • 45

    demands new set of skills

    virtual leaders

  • 46

    these relationships require firms to be much more dependent

    interdependent relationship

  • 47

    cause organizations boundaries to be blurred

    strong interdependencies

  • 48

    these new relationships among films obligate organizations

    interdependent relationship

  • 49

    EM

    electronic market place

  • 50

    trade system for specific business transaction

    EM

  • 51

    it coordinates needs of market participants

    EM

  • 52

    created due to the initiative of a marketplace coordinator

    virtual market space

  • 53

    no ownership of the traded goods

    market place coordinator

  • 54

    the information will be transferred from physical suppliers

    virtual market transaction

  • 55

    Four categories of virtual space

    information space communication space distribution space transaction space

  • 56

    increasing reveneus

    increasing the customer based increasing the amount purchased by customers increasing the frequency

  • 57

    by reaching new customer segments

    increasing the customer base

  • 58

    through increased selection and new offerings

    increasing amount purchased bu customers

  • 59

    by making repurchase convenient

    increasing the purchase frequency

  • 60

    decreasing cost

    -reducing new service/product development costs -more effective/efficient promotional spending -more effective/efficient inventory replenishment -business reengineering -greater capital efficiency/effectiveness

  • 61

    can display information about themselves and the products

    information space

  • 62

    greatest activity for information space

    world wide web

  • 63

    which companies can set up home pages

    WWW

  • 64

    oriented design with users experience

    information space

  • 65

    two characteristics of information space

    -covenient navigation with user-friendly interface in the cyberspace and human -oriented design with users experience

  • 66

    has provided new efficient approach

    WWW

  • 67

    to move prospective customer

    information space

  • 68

    turning interest into action

    -providing the basic information that customer would need -building up buyer confidence in the company -providing information that will move visitors futher along the sales cycle

  • 69

    simplest of internet based activities

    information space

  • 70

    is not merely restricted to servicing

    information space

  • 71

    to serve the needs of the stakeholders

    information space

  • 72

    needs of other stakeholders

    prospective employees investors supply chain partners the media the company's own employees

  • 73

    allows companies to exchange information

    communication space

  • 74

    various stakeholders in their business

    their suppliers customers strategic allies

  • 75

    communication can go both ways

    communication space

  • 76

    communication spaces

    blog systems chat rooms videoconferencing

  • 77

    has allowed for high speed and low cost communication

    internet

  • 78

    this new communication channel can be used for lobbying

    internet

  • 79

    this is an undeveloped area

    communication space

  • 80

    to allow customer to ask question

    communication space

  • 81

    as a communication channel

    email

  • 82

    must be treated like telephone message

    incoming email

  • 83

    virtual market place

    ebay amazon lazada shopee

  • 84

    increasingly emerge

    EM

  • 85

    direct content on a regular basis to its customers

    follow-on marketing with mailing list

  • 86

    by asking visitors to suscribe

    follow on marketing with mailing list

  • 87

    that allow global reach

    home pages

  • 88

    provide them with updated content

    mailing list

  • 89

    company might be able to stimulate additional sales

    right content

  • 90

    creating communities

    page gc's

  • 91

    like minded individuals can interact

    online communities

  • 92

    in here the creation if online communities

    internet marketspace

  • 93

    another aspect of the communication space

    online communities

  • 94

    can encourage visitors to return to a site

    community creation

  • 95

    as means if generating demand

    online communities

  • 96

    what retail analysts call the creation of a community

    sticking

  • 97

    vistors are encouraged to linger longer

    community

  • 98

    makes a store a fun place to shop

    community

  • 99

    example of communities in real world

    disney store

  • 100

    brigthly decorated store

    disney store