Housekeeping

136問 • 2年前

問題一覧

cleaning agents

-alkaline cleaners -detergents -polishes -window cleaners -solvents -disinfectants -antiseptics -air freshener -toilet cleaner -toilet blocks

alkaline cleaners

-baking soda -ammonia -bleach

stain removal

baking soda

clean drains

ammonia

whitens and remove stains from fabrics

bleach

used washing floors, walls and bathroom tiles

liquid

used washing clothes

powder

detergents

-liquid -powder -soap bars -synthetic detergents

used for washing hands

soap bars

multi purpose cleaner that contains both sanitizer

synthetic detergents

polishes

-metal polish -furniture polish

it can be paste/cream

metal polish

used to remove tarnish

metal polish

used to polish wood surfaces

furniture polish

can also be used in glass

furniture polish

clean windows

window cleaners

solvent

methylated spirit

used to remove grease and wax

methylated spirit

used to kill bacteria

disinfectant

used to prevent bacterial growth

antiseptics

used to remove foul odor in guestroom

air freshener

used to remove stains and restore the shine on the toilet surface

toilet cleaner

used to deodorize the toilet

toilet blocks

they can cause serious harm or damage to the skin

cleaning agents

using any cleaning agents of chemicals remember

-store chemicals away -store chemical in a locked, dark, cool and storeroom away from heat -read and follow the manufactures instruction -use chemical only in well-ventilated spaces -keep your face away -make sure that bottles are clearly marked -never use chemicals near an open flame -protect all parts if your body -wear protective clothing -keep your mind on what you are doing -avoid splashing cleaning agents -wash your hands after -keep your hands away from your face -replace caps tightly after use

two classification of cleaning equipment

-manual equipment -mechanical equipment

aid in cleaning dependent on the operation and energies of the employee

manual equipment

mechanical equipment

staff should be well trained in the operation of these kind of equipment

mechanical equipment

manual cleaning equipment

-brooms -brushes -mops -cloths -containers

types of broom

-ceiling broom -soft broom -stick broom

used for removing dust or dirt in large areas

brooms

have soft bristles with a long handle

ceiling broom

are used to clean smooth surfaces where removing dust is relatively easier

soft broom

used to rough surfaces like ground

stick broom

care and maintenance for broom

-brooms should be stored horizontally -soft brooms should not be used on wet surfaces -shake the brooms to fluff off soil

used to clean different typed of surfaces

brushes

3 parts of brushes

-bristles -head stock -handle

types of hand brushes

-hand brushes -toilet bowl brush -sink brush

used for cleaning bathroom floor and ceilings

hand brushes

used for cleaning toilet bowls

toilet bowl brush

designed used for cleaning sinks

sink brush

care and maintenance of brush

-washed it regularly with mild soapy lather -let it dry in an open air -it should always keep with bristles side up

used to clean water or remove soil and debris from floors

mops

types of mops

-sponge mop -squeegee -fringe mop -kentucky mop

used to clean tiles and with attached wringer

sponge mop

used to remove and control liquids

squeegee

remove residual water from windows and mirrors

squeegee

speeds up drying

squeegee

used to remove dust on the floors

fringe mop

used for rapid and thorough cleaning of larger and rougher floor

kentucky mop

care and maintenance of mops

wash regularly and make sure dry it

used for both wet and dry cleaning

cloths

types of cloths

-dusting cloths -cleaning towel -polishing cloths -glass cloth

a provision of a clean, comfortable, safe and aesthetically

housekeeping

two types of housekeeping

-domestic housekeeping -institutional housekeeping

is a daily duties and chores

domestic housekeeping

housekeeping maintenance in a commercial lodging establishment

institutional housekeeping

responsible in performing the maintenance and ensuring that everything is in order

housekeeper

importance of housekeeping department

-ensures the cleanliness, maintenance and aesthetic appeal of all rooms and public areas -maintaining the utmost standard of cleanliness and quality in the hotel

areas of expertise in the housekeeping department

-executive housekeeper's office -desk control room -guest rooms -linen room -laundry -uniform room -tailor's room -lost and found section -flower room -public areas

preferably being a glass paneled office

executive housekeeper's office

includes a large notice board to pin up staff schedules

desk control room

room attendant are responsible for maintaining cleanliness

guest room

are responsible for maintaining cleanliness and orderliness in the guestroom

room attendant

they replinesh the room

room attendant

also attend to service request

room attendant

linens are stored here

linen room

organize linen and being distribute to various department

linen attendant

linen attendant organize linen in this room

linen room

should be ensure that all his guest clothes are clean, dried and press according to the best standard

laundry

stocks the uniform in urgent use

uniform room

uniform and line room are combined

small hotels

it should have hanging facilities

uniform room

all linens and uniforms that need stitching and patch up work

tailor's room

responsible in attending of stitching and patch up work

house tailors

should be small and airy with cupboards

lost and found section

as a place for flower arrangement

flower room

it should be an air-conditioned room to keep the flower fresh

flower room

also need to be kept clean just like the guestrooms

public areas

used for dusting wooden and painted parts

dusting cloths

used in wiping squeegee blades

cleaning towel

used for polishing metal surfaces

polishing cloths

used for wiping drinking glasses

glass cloth

care and maintenance of cloths

make sure that cloths are clean and dry

used to carry, transport, collect and store supplies

containers

-buckets -dustpan and dust bins -hand caddy -mop wringer trolley -housekeeping trolley

used with mops for cleaning floors

buckets

used with a broom to carry dust

dust pan

used to collect daily garbaged

dustbins

used to carry other cleaning materials

hand caddy

it is a bucket with ringer

mop wringer trolley

it is used to squeezed the mops

mop wringer trolley

used for stocking cleaning supplies and chemicals

housekeeping trolley

care and maintenance of containers

-must be emptied, dried and cleaned -apply oil to the wheels to prevent rusting

other manual cleaning equipment

-scouring pads -litter picker tongs -trash bags -sponges -spray bottles

used for scrubbing purposes

scouring pads

used to pick up dirt and cigarette

litter picker tongs

used to underline garbage container

trash bag

100

used to spray water or chemical solution

spray bottles

STS 5

Lady Rose Joy Domalanta · 316問 · 2年前

STS 5