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1
used with mops for cleaning floors
buckets
2
used to prevent bacterial growth
antiseptics
3
speeds up drying
squeegee
4
it can be paste/cream
metal polish
5
wash and dry fabrics for the guest
valet/laundry attendant
6
used with a broom to carry dust
dust pan
7
general rules in the use of cleaning mechanical or electric equipment
-check electrical appliances before use -handle equipment with care -clean and store equipment -empty dust bags of dry vacuum cleaners -follow manufacturers operating instruction -have a regular schedule check up of equipment by maintenance personnel -do not expose it in rain or water
8
used in scrubbing, stripping and polishing hard floor surfaces
carpet sweeper
9
alkaline cleaners
-baking soda -ammonia -bleach
10
areas of expertise in the housekeeping department
-executive housekeeper's office -desk control room -guest rooms -linen room -laundry -uniform room -tailor's room -lost and found section -flower room -public areas
11
used to remove stains and restore the shine on the toilet surface
toilet cleaner
12
two classification of cleaning equipment
-manual equipment -mechanical equipment
13
solvent
methylated spirit
14
responsible for the cleanliness of hotel publi areas
public area supervisor
15
aid in cleaning dependent on the operation and energies of the employee
manual equipment
16
responsible in performing the maintenance and ensuring that everything is in order
housekeeper
17
used to collect daily garbaged
dustbins
18
also attend to service request
room attendant
19
they replinesh the room
room attendant
20
it is an all purpose vacuum
hydro-vacuum or wet and dry vacuum
21
restock the minibar
houseman
22
organize linen and being distribute to various department
linen attendant
23
responsible in overseeing the linen
linen/uniform supervisor
24
Cleaning guest room
A -enter the guest room with the housekeeping trolley, carrying the cleaning agents, gloves, trash bags, and cleaning cloths -all lights must be on and the curtains open -wear a gloves and starts cleaning appliances like coffee maker B -sink, toilet and bathroom walls are sprayed with cleaning agents -bathroom walls should not be wipe instantly C -removed the used pillow case, blankets and comforters -always check for bed bugs -throw all the trash -dusting the area -spray cleaning agent to the cloth when wiping furniture -put new sets of sheet and pillow case D -dusting the bathroom walls -wipe the sink and toilet bowl -replace trash bag E -vacuum the room F -place new neccesities -turn off all the lights
25
responsible in attending of stitching and patch up work
house tailors
26
using any cleaning agents of chemicals remember
-store chemicals away -store chemical in a locked, dark, cool and storeroom away from heat -read and follow the manufactures instruction -use chemical only in well-ventilated spaces -keep your face away -make sure that bottles are clearly marked -never use chemicals near an open flame -protect all parts if your body -wear protective clothing -keep your mind on what you are doing -avoid splashing cleaning agents -wash your hands after -keep your hands away from your face -replace caps tightly after use
27
use to get back the lose shine
polishing machine
28
it has scrubbing pad
polishing machine
29
usually the main point person for the housekeeping department
executive housekeeper
30
housekeeping maintenance in a commercial lodging establishment
institutional housekeeping
31
multi purpose cleaner that contains both sanitizer
synthetic detergents
32
it is a bucket with ringer
mop wringer trolley
33
used to carry, transport, collect and store supplies
containers
34
provide a constant supply of clean linens
valet/laundry attendant
35
she is responsible for maintain guestroom
floor supervisor
36
used to absorb water in flooded or wet surfaces
hydro-vacuum or wet and dry vacuum
37
care and maintenance of cloths
make sure that cloths are clean and dry
38
used for wiping drinking glasses
glass cloth
39
used for washing hands
soap bars
40
used for both wet and dry cleaning
cloths
41
powered by electricity
mechanical equipment
42
used to underline garbage container
trash bag
43
he or she typically removes the soiled bedclothes
houseman
44
should bre removed as soon as they occur
stain
45
care and maintenance for broom
-brooms should be stored horizontally -soft brooms should not be used on wet surfaces -shake the brooms to fluff off soil
46
are responsible for maintaining cleanliness and orderliness in the guestroom
room attendant
47
used to clean water or remove soil and debris from floors
mops
48
promotes the positive image of the property
public area attendant
49
used to extract deeply embedded dirt
carpet extractor
50
clean and defrost the mini bars
mini bar attendant
51
used to spray water or chemical solution
spray bottles
52
staff should be well trained in the operation of these kind of equipment
mechanical equipment
53
have soft bristles with a long handle
ceiling broom
54
types of mops
-sponge mop -squeegee -fringe mop -kentucky mop
55
used to eliminate loose soil and dust particles
vacuum cleaner floor polisher
56
used washing clothes
powder
57
includes a large notice board to pin up staff schedules
desk control room
58
keep the lobby, meeting spaces, restaurants any other public areas neat and tidy
public area attendant
59
used for polishing metal surfaces
polishing cloths
60
housekeeping staff
-executive housekeeper -assistant housekeeper -floor supervisor -room attendant -public area supervisor -public area attendant -control desk supervisor -houseman -mini bar attendant -linen/uniform supervisor -linen room attendant -laundry supervisor -valet/laundrt attendant -tailor/upholster
61
used in wiping squeegee blades
cleaning towel
62
it is used to squeezed the mops
mop wringer trolley
63
two types of housekeeping
-domestic housekeeping -institutional housekeeping
64
should be small and airy with cupboards
lost and found section
65
mechanical cleaning equipment
-vacuum cleaner floor polisher -carpet sweeper -hydro-vacuum or wet and dry vacuum -carpet extractor -polishing machine
66
stain removal
baking soda
67
have to be trained to handle cleaning equipments
housekeeping personnels
68
preferably being a glass paneled office
executive housekeeper's office
69
polishes
-metal polish -furniture polish