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Housekeeping
  • Lady Rose Joy Domalanta

  • 問題数 142 • 1/25/2024

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    問題一覧

  • 1

    cleaning agents

    -alkaline cleaners -detergents -polishes -window cleaners -solvents -disinfectants -antiseptics -air freshener -toilet cleaner -toilet blocks

  • 2

    alkaline cleaners

    -baking soda -ammonia -bleach

  • 3

    stain removal

    baking soda

  • 4

    clean drains

    ammonia

  • 5

    whitens and remove stains from fabrics

    bleach

  • 6

    used washing floors, walls and bathroom tiles

    liquid

  • 7

    used washing clothes

    powder

  • 8

    detergents

    -liquid -powder -soap bars -synthetic detergents

  • 9

    used for washing hands

    soap bars

  • 10

    multi purpose cleaner that contains both sanitizer

    synthetic detergents

  • 11

    polishes

    -metal polish -furniture polish

  • 12

    it can be paste/cream

    metal polish

  • 13

    used to remove tarnish

    metal polish

  • 14

    used to polish wood surfaces

    furniture polish

  • 15

    can also be used in glass

    furniture polish

  • 16

    clean windows

    window cleaners

  • 17

    solvent

    methylated spirit

  • 18

    used to remove grease and wax

    methylated spirit

  • 19

    used to kill bacteria

    disinfectant

  • 20

    used to prevent bacterial growth

    antiseptics

  • 21

    used to remove foul odor in guestroom

    air freshener

  • 22

    used to remove stains and restore the shine on the toilet surface

    toilet cleaner

  • 23

    used to deodorize the toilet

    toilet blocks

  • 24

    they can cause serious harm or damage to the skin

    cleaning agents

  • 25

    using any cleaning agents of chemicals remember

    -store chemicals away -store chemical in a locked, dark, cool and storeroom away from heat -read and follow the manufactures instruction -use chemical only in well-ventilated spaces -keep your face away -make sure that bottles are clearly marked -never use chemicals near an open flame -protect all parts if your body -wear protective clothing -keep your mind on what you are doing -avoid splashing cleaning agents -wash your hands after -keep your hands away from your face -replace caps tightly after use

  • 26

    two classification of cleaning equipment

    -manual equipment -mechanical equipment

  • 27

    aid in cleaning dependent on the operation and energies of the employee

    manual equipment

  • 28

    powered by electricity

    mechanical equipment

  • 29

    staff should be well trained in the operation of these kind of equipment

    mechanical equipment

  • 30

    manual cleaning equipment

    -brooms -brushes -mops -cloths -containers

  • 31

    types of broom

    -ceiling broom -soft broom -stick broom

  • 32

    used for removing dust or dirt in large areas

    brooms

  • 33

    have soft bristles with a long handle

    ceiling broom

  • 34

    are used to clean smooth surfaces where removing dust is relatively easier

    soft broom

  • 35

    used to rough surfaces like ground

    stick broom

  • 36

    care and maintenance for broom

    -brooms should be stored horizontally -soft brooms should not be used on wet surfaces -shake the brooms to fluff off soil

  • 37

    used to clean different typed of surfaces

    brushes

  • 38

    3 parts of brushes

    -bristles -head stock -handle

  • 39

    types of brushes

    -hand brushes -toilet bowl brush -sink brush

  • 40

    used for cleaning bathroom floor and ceilings

    hand brushes

  • 41

    used for cleaning toilet bowls

    toilet bowl brush

  • 42

    designed used for cleaning sinks

    sink brush

  • 43

    care and maintenance of brush

    -washed it regularly with mild soapy lather -let it dry in an open air -it should always keep with bristles side up

  • 44

    used to clean water or remove soil and debris from floors

    mops

  • 45

    types of mops

    -sponge mop -squeegee -fringe mop -kentucky mop

  • 46

    used to clean tiles and with attached wringer

    sponge mop

  • 47

    used to remove and control liquids

    squeegee

  • 48

    remove residual water from windows and mirrors

    squeegee

  • 49

    speeds up drying

    squeegee

  • 50

    used to remove dust on the floors

    fringe mop

  • 51

    used for rapid and thorough cleaning of larger and rougher floor

    kentucky mop

  • 52

    care and maintenance of mops

    wash regularly and make sure dry it

  • 53

    used for both wet and dry cleaning

    cloths

  • 54

    types of cloths

    -dusting cloths -cleaning towel -polishing cloths -glass cloth

  • 55

    used for dusting wooden and painted parts

    dusting cloths

  • 56

    used in wiping squeegee blades

    cleaning towel

  • 57

    used for polishing metal surfaces

    polishing cloths

  • 58

    used for wiping drinking glasses

    glass cloth

  • 59

    care and maintenance of cloths

    make sure that cloths are clean and dry

  • 60

    used to carry, transport, collect and store supplies

    containers

  • 61

    containers

    -buckets -dustpan and dust bins -hand caddy -mop wringer trolley -housekeeping trolley

  • 62

    used with mops for cleaning floors

    buckets

  • 63

    used with a broom to carry dust

    dust pan

  • 64

    used to collect daily garbaged

    dustbins

  • 65

    used to carry other cleaning materials

    hand caddy

  • 66

    it is a bucket with ringer

    mop wringer trolley

  • 67

    it is used to squeezed the mops

    mop wringer trolley

  • 68

    used for stocking cleaning supplies and chemicals

    housekeeping trolley

  • 69

    care and maintenance of containers

    -must be emptied, dried and cleaned -apply oil to the wheels to prevent rusting

  • 70

    other manual cleaning equipment

    -scouring pads -litter picker tongs -trash bags -sponges -spray bottles

  • 71

    used for scrubbing purposes

    scouring pads

  • 72

    used to pick up dirt and cigarette

    litter picker tongs

  • 73

    used to underline garbage container

    trash bag

  • 74

    used to spray water or chemical solution

    spray bottles

  • 75

    mechanical cleaning equipment

    -vacuum cleaner floor polisher -carpet sweeper -hydro-vacuum or wet and dry vacuum -carpet extractor -polishing machine

  • 76

    used to eliminate loose soil and dust particles

    vacuum cleaner floor polisher

  • 77

    used in scrubbing, stripping and polishing hard floor surfaces

    carpet sweeper

  • 78

    it is an all purpose vacuum

    hydro-vacuum or wet and dry vacuum

  • 79

    used to absorb water in flooded or wet surfaces

    hydro-vacuum or wet and dry vacuum

  • 80

    used to extract deeply embedded dirt

    carpet extractor

  • 81

    use to get back the lose shine

    polishing machine

  • 82

    it has scrubbing pad

    polishing machine

  • 83

    general rules in the use of cleaning mechanical or electric equipment

    -check electrical appliances before use -handle equipment with care -clean and store equipment -empty dust bags of dry vacuum cleaners -follow manufacturers operating instruction -have a regular schedule check up of equipment by maintenance personnel -do not expose it in rain or water

  • 84

    he or she typically removes the soiled bedclothes

    houseman

  • 85

    restock the minibar

    houseman

  • 86

    provides guest with fully stocked and well maintained mini bar

    mini bar attendant

  • 87

    clean and defrost the mini bars

    mini bar attendant

  • 88

    perform the inventory in the guest mini bars

    mini bar attendant

  • 89

    responsible in overseeing the linen

    linen/uniform supervisor

  • 90

    managing overall daily operations of the linen

    linen/uniform supervisor

  • 91

    ensures the delivery of clean uniform

    linen room attendant

  • 92

    managing overall daily operations of the laundry room

    laundry supervisor

  • 93

    responsible in overseeing the laundry attendants

    laundry supervisor

  • 94

    provide a constant supply of clean linens

    valet/laundry attendant

  • 95

    wash and dry fabrics for the guest

    valet/laundry attendant

  • 96

    perform timely repairs on all items of uniforms

    tailor/upholster

  • 97

    all linens and uniforms that need stitching and patch up work

    tailor's room

  • 98

    responsible in attending of stitching and patch up work

    house tailors

  • 99

    should be small and airy with cupboards

    lost and found section

  • 100

    as a place for flower arrangement

    flower room