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Part 13
100問 • 6ヶ月前
  • Amiit Kumar
  • 通報

    問題一覧

  • 1

    70.) What's pairing food with wine? Pairing food with wine means ............ wine and dishes so their flavors ........... each other. The goal is to enhance the taste experience of both the food and the wine. Basic rules: Red wine with red meat White wine with fish or poultry Sweet wine with desserts Acidic wine with fatty or rich foods Balance is key — neither should ............ the other.

    matching/compliment/overpower

  • 2

    69.) How do you describe a spicy dish to a guest? "This dish has a bold, flavorful ..... with noticeable ...... from spices like chili or pepper. It's moderately to highly spicy, depending on your spice .............

    kick/heat/tolerance

  • 3

    68.) What's plating in F&B? Plating in F&B (Food & Beverage) is the ..... of arranging and ........... food on a plate in an attractive and appealing way. It enhances the ......... appeal.

    art/presenting/visual

  • 4

    67.) What are the 4 basic tastes? The 4 basic tastes are: 1. Sweet 2. Sour 3. Salty 4. Bitter (Note: A 5th taste, ....... – meaning savory – is also widely recognized today.)

    umami

  • 5

    66.) What are the 7 course meal component? 1. Hors d'œuvre – Starter 2. ......... – Soup 3. Poisson – Fish course 4. Entrée (Main Course) – Meat or vegetarian main dish 5. Salade – Light greens 6. Fromage – Cheese 7. Dessert – Sweet dish

    Potage

  • 6

    65.) What's fusion food? Fusion food is a ............. of ingredients or cooking styles from different ........... in one dish.

    combination/cuisines

  • 7

    64.) What's flambeing? Flambéing is a cooking ......... where ......... is added to a hot pan and ignited, creating ........ to add flavor and aroma.

    technique/alcohol/flames

  • 8

    63.) What's sous vide cooking? Sous vide is a cooking method where food is sealed in a .......... bag and cooked slowly in a .......... at a precise temperature for perfect doneness.

    vaccum/water bath

  • 9

    62.) What's a truffle? A truffle is a rare, fragrant ........ that grows underground, used as a ........ ingredient to flavor dishes.

    fungus/luxury

  • 10

    60.) Name five Indian appetizers. Here are five Indian appetizers: 1. .......... – Fried pastry filled with spiced potatoes or meat. 2. Paneer Tikka – Marinated cottage cheese cubes grilled or baked. 3. Chicken Tikka – Boneless chicken marinated and cooked in a tandoor. 4. Aloo Tikki – Spiced potato patties, shallow-fried. 5. Seekh Kebab – Minced meat skewers cooked in a tandoor.

    Samosa

  • 11

    80.) What are allergens? Allergens are .......... that can cause allergic .......... in some people when they eat or come into contact with them. Common food allergens include: Milk Eggs Peanuts Tree nuts Soy Wheat Fish Shellfish

    substances/reaction

  • 12

    79.) What's the use of gloves in service? Gloves are used in service to .......... hygiene, .......... direct contact with food, and ....... the risk of contamination.

    maintain/prevent/reduce

  • 13

    78.) How do you clean spillage during service? I immediately use a clean ...... to wipe the spill, ....... any soiled items like napkins or cutlery, and ensure the table is clean and dry before ............ service.

    cloth/replace/continuing

  • 14

    77.) How often should cutlery be sanitizd? Cutlery should be sanitized after ...... use. This ensures ........ and prevents cross-contamination between guests.

    every/hygiene

  • 15

    76.) What's the safe temperature for hot handling food?

    The safe temperature for hot holding food is above ....... (145°F). This .......... the growth of harmful bacteria and keeps food ...... for service.

  • 16

    74.) What's Cross Contamination? Cross-contamination is the ........ of harmful ......... or allergens from one surface, food, or person to another, usually through unclean hands, utensils, or ......... boards. It can lead to foodborne illness.

    transfer/bacteria/cutting

  • 17

    75.) How do you handle a guest complaint about food quality? I would listen ........ to the guest, ......... the situation and ............ sincerely, and ........ the chef or manager. I’d offer to ........ the dish or provide an alternative, ensuring the guest feels heard and satisfied.

    calmly/emphatize/apologize/inform/replace

  • 18

    73.) How do you ensure hygiene during service? I ensure hygiene during service by keeping my ....... clean, wearing proper uniform, .......... food with care, using clean trays and ......., and following all food safety protocols like HACCP.

    hands/handling/cutlery

  • 19

    72.) What's HACCP HACCP stands for Hazard Analysis and Critical Control Points. It is a food safety ......... used to identify, monitor, and control .......... hazards in the food production process to ensure safe food handling.

    system/potential

  • 20

    71.) What's Food Safety? Food safety means ........., preparing, and storing food in a way that prevents ............... and foodborne illnesses.

    handling/contamination

  • 21

    Bharwan means, ........ in hindi, and Paneer Tikka is ......... Cottage cheese grilled in a tandoor.

    stuffed/marinated

  • 22

    Bharwan Paneer Tikka is a Noth Indian vegetarian starter made from thick ..... of cottage cheese that are stuffed with a spiced ........, marinated in a yogurt based mix, and then grilled in a tandoor.

    cubes/filling

  • 23

    Laal Mirch da Murgh Tilka is a spicy ........ style chicken appetizer, marinated in .......... paste and cooked in a tandoor.

    Punjabi/red chili

  • 24

    Laal Mirch da Murgh Tilka is rich, ....... and full of ...... flavours perfect for spice lovers, served with mint chutney and lemon to ........ the heat.

    smoky/bold/balance

  • 25

    Main Ingredients of Laal Mirch da Murgh Tilka are

    Boneless Chicken , Kashmiri Red Chili paste , Spicy Red chili powder , Hung curd , Ginger Garlic paste

  • 26

    Sarson Mahi Tikka is a ......... marinated fish tikka, grilled to perfection. The strong mustard flavor gives it a unique ...... taste and it pairs beautifully with mint chutney. It's a great choice for ......... lovers looking for bold Indian flavors.

    mustard/spicy/seafood

  • 27

    Main Ingredients of Sarson Mahi Tikka are

    Boneless fish cubes, Mustard paste & mustard oil, Hung curd, Ginger & Garlic paste

  • 28

    Tandoori Jhinga is a traditional Indian prawn dish marinated in ....... yogurt and grilled in a tandoor. It has a ....... flavor, juicy texture and is served with mint chutney and lemon. Perfect for seafood lovers who enjoy bold Indian spices.

    spiced/smoky

  • 29

    Main Ingredients of Tandoori Jhinga are

    Jumbo Prawns , Hung Curd, Ginger Garlic paste , Red chili powder

  • 30

    Main Ingredients of Shami Kebab are

    Minced Mutton , Chana Dal , Ginger Garlic paste , Whole spices

  • 31

    Gosht means, ....... and Shami means ............. patty style kebab.

    mutton/flattened

  • 32

    Gosht Shami Kebab is a traditional ....... mutton kebab blneded with ........ and Indian spices. It's soft inside, ..... outside and pan fried. It's served hot with mint chutney.

    minced/lentils/crispy

  • 33

    90.) How do you clear plates professionally? Clear plates from the ...... side after ............. have finished, using silent, ........ movements without ......... at the table.

    right/all guests/smooth/stacking

  • 34

    89.) How do you serve bread on a table? Bread is served from the ...... side using ......, placed on the ....... plate without .......... it by hand.

    left/tong/bread/touching

  • 35

    87.) What's a Gueridon trolley service? Gueridon service is a ............ service where food is cooked or finished .............. the guest using a ........

    tableside/in front of/trolley

  • 36

    86.) How do you present a menu? Present the menu from the ...... side, hold it neatly, place it ....... in front of the guest, and offer ............. by mentioning specials or asking about ........ preferences. Always be ready to explain dishes or answer questions.

    right/gently/assistance/dietry

  • 37

    115.) What if a guest refuses to pay? If a guest refuses to pay, I ..... calm and polite, ...... confrontation, and immediately ....... my manager or supervisor to handle the situation professionally as per hotel .......

    stay/avoid/inform/policy

  • 38

    114.) What if a guest ask something you don't know? If a guest asks something I don’t know, I never ....... I politely say, 'Let me .........that for you,' and immediately check with a ....... or the relevant department to provide an ........... answer.

    guess/confirm/senior/accurate

  • 39

    113.) How do you handle a drunk guest? I handle a drunk guest ........ and respectfully, ....... arguments, stop ......... alcohol politely, offer ....... or food, and ........ the supervisor or manager if needed to ensure the ......... and comfort of all guests.

    calmly/avoid/serving/water/inform/safety

  • 40

    112.) What if two guests arrive at the same time? If two guests arrive at the same time, I ....... both warmly, .......... the guest who approached first or has a reservation, and politely ........ the other guest that I will assist them ........, ensuring both feel ......... and attended to.

    greet/prioritize/ensure/shortly/valued

  • 41

    111.) How do you serve a VIP guest? To serve a VIP guest, I provide ............. service, personalized .........., address them respectfully by their ......, ensure prompt and ......... service, ............ their needs, maintain discretion, and go the extra mile to ......... expectations.

    exceptional/attention/name/flawless/anticipate

  • 42

    Main Ingredients of Pepperoni pizza are

    Pizza dough , Tomato sauce , Mozzarella cheese , Pepperoni slices

  • 43

    Pepperoni pizza is a classic .......... style pizza topped with thin ...... of pepperoni, cheese and tomato sauce.

    American/slices

  • 44

    Primavera is a vegetable .......... pizza, containing fresh colorful .......... veggies.

    loaded/seasonal

  • 45

    Main Ingredients of Primavera pizza are

    Pizza dough , Tomato sauce , Mozzarella cheese , Fresh seasonal vegetables

  • 46

    Main Ingredients of Margherita pizza are

    Pizza dough, Tomato sauce, Fresh Mozzarella , Fresh Basil leaves

  • 47

    Margherita pizza is a classic Italian pizza with ........ fresh ingredients which represents the colors of ..............:- Red with ............... White with ............. cheese. Green with Fresh ........... Leaves

    simple/Italian flag/Tomato sauce/Mozzarella/Basil

  • 48

    The Glenlivet is a ....... and elegant single malt from ........., known for its fruity and floral notes. The 12 year old is perfect if you're looking for something ....... and classic, while 15 and 18 year old offer more richness and .......

    smooth/Speyside/light/depth

  • 49

    Glenlivet has an ABV of

    40%

  • 50

    Glenlivet is distilled in which distillery?

    Glenlivet Distillery

  • 51

    Glenlivet is a ....... Malt Scotch whiskey.

    Single

  • 52

    Talisker is a bold, ...... single malt from the ............... If you enjoy peat and peppery notes, the 10 year old is a classic choice. It's a bit wild, ...... and perfect for those who want something ...... and coastal in character.

    single/Isle of Skye/spicy/strong

  • 53

    Talisker has an ABV of

    45.8%

  • 54

    Talisker is distilled in which distillery?

    Talisker Distillery

  • 55

    Talisker is from which region?

    Isle of Skye

  • 56

    Talisker is a ...... Malt Scotch whiskey.

    Single

  • 57

    Aberlour is a rich, .......... Speyside ..... malt. Perfect if you like smooth but intense whiskies. The 12 year old offers a sweet and ....... balance while A'bundh is ...... strength very bold and for ......... whisky lovers.

    sherried/single/spicy/cask

  • 58

    Aberlour has an ABV of

    40-60%

  • 59

    Aberlour is distilled in which distillery?

    Aberlour Distillery

  • 60

    Aberlour is from which region?

    Speyside

  • 61

    Aberlour is a ...... Malt Scotch whiskey.

    Single

  • 62

    126.) What's the flow of food order from taking to delivery? "The flow of a food order starts with taking the guest's order, ............ it into the POS system, ......... the KOT to the kitchen, food ............... by chefs, food ......... by service staff, and ....... delivery to the guest's table with proper presentation and service.

    punching/sending/prepration/pickup/timely

  • 63

    Indri ....... is India's ...... Cask single malt whisky.

    Trini/Triple

  • 64

    Indri Trini is distilled in which Distillery?

    Piccadilly Distillery

  • 65

    Indri Trini has an ABV of

    46%

  • 66

    Indri Trini was launched in which year?

    2021

  • 67

    Indri is a place in .......... and Trini means ........

    Haryana/Three

  • 68

    Indri Trini is a ......... Indian ..... malt whisky matured in three types of casks- ex ..........., ........ wine and PX ..........

    premium/single/bourbon/french/sherry

  • 69

    Indri Trini is smooth, ......... and complex - perfect for those who enjoy ........... or Glenfiddich but want to try something Indian.

    fruity/Glenlivet

  • 70

    Glenlivet Founder's Reserve has no ..... Statement.

    Age

  • 71

    Glenlivet Founder's Reserve was launched in ...... as a replacement for Glenlivet ...... (year) in some markets.

    2014/12YO

  • 72

    Glenlivet Founder's Reserve is perfect for ..... time single malt drinkers.

    first

  • 73

    Glenlivet Founder's Reserve is a smooth and light ....... (region) single malt perfect for someone who enjoys gentle, ...... whiskies. It's matured in ........... Oak, which gives it a creamy ......... note.

    Speyside/fruity/American/vanilla

  • 74

    Lagavulin is a ...... Malt Scotch whiskey from ....... region, distilled in ............. Distillery.

    Single/Islay/Lagavulin

  • 75

    Lagavulin has an ABV of

    43%

  • 76

    Lagavulin is a powerful ........(region) single malt known for its intense ........ and rich .............. The .......... is a classic perfect for fans of deep,......., and strong whiskies.

    Islay/smoke/complexity/16YO/peaty

  • 77

    Glenmorangie is a ....... Malt Scotch whiskey from ....... region, distilled in ............. Distillery.

    Single/Highland/Glenmorangie

  • 78

    Glenmorangie has an ABV of

    40-46%

  • 79

    Glenmorangie is a ....... (intensity) and elegant ............ (region) ........ malt whisky prefect for who enjoy smooth, ......... whiskies.

    light/Highland/Single/floral

  • 80

    Jack Daniels is a ........... whisky from ...........(region) USA and is distilled in ............. Distillery.

    Tennessee/Tennessee/Jack Daniel

  • 81

    Jack Daniels has an ABV of

    40%

  • 82

    Jack Daniels is made from ....... Corn, ...... Barley and ...... Rye.

    80%/12%/8%

  • 83

    Jack Daniels is a ..........(region) whisky - smooth, sweet and lightly smoky. It's .............. filtered before aging, which gave it a ....... character.

    Tennessee/charcoal/mellow

  • 84

    Jameson has an ABV of

    40%

  • 85

    Jameson is ....... distilled for extra ....... ..... It's known for its smooth and ....... taste.

    triple/smoothness/mellow

  • 86

    Jim Beam is a ....... whisky from .............,USA and is distilled in ........... Distillery.

    Bourbon/Kentucky/Kentucky

  • 87

    Jameson is a Blended ....... whiskey from ..........(country) and is distilled in ............. Distillery.

    Irish/Ireland/Midleton

  • 88

    Jim Beam has an ABV of

    40%

  • 89

    Jim Beam is made with at least ...... Corn, rye, malted barley.

    51%

  • 90

    198.) What skills have you learned in your last job that will help you here? In my last job, I learned ....... handling, upselling, teamwork, time management, and how to maintain hygiene and service standards — all of which will help me perform well in this role.

    guest

  • 91

    192C.) What's Silent Selling? Using ............ displays, well-presented dishes, menu design, or table setups to tempt the guest without speaking.

    attractive

  • 92

    192B.) What's Upselling? Upselling is offering a ......... priced or upgraded version of what the guest is ordering to increase the bill value.

    higher

  • 93

    192A.) What's Suggestive selling? Suggestive selling is the technique of recommending ........ high ........ or popular items to guide the guest’s choice and enhance their experience.

    specific/margin

  • 94

    192.) What's Cross selling? Cross-selling in F&B means suggesting additional items that ............ the guest’s order, like recommending a side dish, dessert, or drink to go with their meal.

    compliment

  • 95

    191.) What's the role of F&B in generating hotel revenue? F&B plays a key role in generating revenue by ........ food and beverages, promoting upselling, managing costs, hosting events, and enhancing guest satisfaction to encourage repeat business.

    selling

  • 96

    190.) How do you handle a guest asking for discounts? I politely inform the guest that prices are ........, but I highlight any ......... offers, happy hours, or loyalty programs they can benefit from.

    fixed/ongoing

  • 97

    189.) What are Loyalty programs and how do you explain it to the guest? Loyalty programs are special membership ......... that ........ regular guests with points, discounts, or exclusive benefits. How to explain to a guest: “Sir/Ma’am, we have a loyalty program that lets you earn points every time you dine or stay with us. These points can be redeemed for discounts, free nights, or exclusive offers. Would you like me to help you enroll?”

    schemes/rewards

  • 98

    188.) How do you explain the Happy Hours promotion to a guest ? Happy Hour is our special promotion where .......... drinks and snacks are offered at .............. prices between [mention time], creating a perfect time for guests to relax and enjoy more for less.

    selected/discounted

  • 99

    186.) How do you promote a Chefs special to a guest? Today we have a Chef’s Special dish – it’s a [dish name], freshly prepared with premium ingredients, and available only for a ......... time. Guests are really enjoying it today — would you like to try it?” This approach creates urgency, highlights freshness and premium ingredients.

    limited

  • 100

    181.) What are the parts of a wine bottle opener? A wine bottle opener has five main parts: the ...... (spiral) to pierce the cork, a handle for grip, a foil cutter to remove the seal, a hinged .......... for leverage, and a cap lifter to open bottle caps.

    worm/fulcrum

  • Part 1

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    問題一覧

  • 1

    70.) What's pairing food with wine? Pairing food with wine means ............ wine and dishes so their flavors ........... each other. The goal is to enhance the taste experience of both the food and the wine. Basic rules: Red wine with red meat White wine with fish or poultry Sweet wine with desserts Acidic wine with fatty or rich foods Balance is key — neither should ............ the other.

    matching/compliment/overpower

  • 2

    69.) How do you describe a spicy dish to a guest? "This dish has a bold, flavorful ..... with noticeable ...... from spices like chili or pepper. It's moderately to highly spicy, depending on your spice .............

    kick/heat/tolerance

  • 3

    68.) What's plating in F&B? Plating in F&B (Food & Beverage) is the ..... of arranging and ........... food on a plate in an attractive and appealing way. It enhances the ......... appeal.

    art/presenting/visual

  • 4

    67.) What are the 4 basic tastes? The 4 basic tastes are: 1. Sweet 2. Sour 3. Salty 4. Bitter (Note: A 5th taste, ....... – meaning savory – is also widely recognized today.)

    umami

  • 5

    66.) What are the 7 course meal component? 1. Hors d'œuvre – Starter 2. ......... – Soup 3. Poisson – Fish course 4. Entrée (Main Course) – Meat or vegetarian main dish 5. Salade – Light greens 6. Fromage – Cheese 7. Dessert – Sweet dish

    Potage

  • 6

    65.) What's fusion food? Fusion food is a ............. of ingredients or cooking styles from different ........... in one dish.

    combination/cuisines

  • 7

    64.) What's flambeing? Flambéing is a cooking ......... where ......... is added to a hot pan and ignited, creating ........ to add flavor and aroma.

    technique/alcohol/flames

  • 8

    63.) What's sous vide cooking? Sous vide is a cooking method where food is sealed in a .......... bag and cooked slowly in a .......... at a precise temperature for perfect doneness.

    vaccum/water bath

  • 9

    62.) What's a truffle? A truffle is a rare, fragrant ........ that grows underground, used as a ........ ingredient to flavor dishes.

    fungus/luxury

  • 10

    60.) Name five Indian appetizers. Here are five Indian appetizers: 1. .......... – Fried pastry filled with spiced potatoes or meat. 2. Paneer Tikka – Marinated cottage cheese cubes grilled or baked. 3. Chicken Tikka – Boneless chicken marinated and cooked in a tandoor. 4. Aloo Tikki – Spiced potato patties, shallow-fried. 5. Seekh Kebab – Minced meat skewers cooked in a tandoor.

    Samosa

  • 11

    80.) What are allergens? Allergens are .......... that can cause allergic .......... in some people when they eat or come into contact with them. Common food allergens include: Milk Eggs Peanuts Tree nuts Soy Wheat Fish Shellfish

    substances/reaction

  • 12

    79.) What's the use of gloves in service? Gloves are used in service to .......... hygiene, .......... direct contact with food, and ....... the risk of contamination.

    maintain/prevent/reduce

  • 13

    78.) How do you clean spillage during service? I immediately use a clean ...... to wipe the spill, ....... any soiled items like napkins or cutlery, and ensure the table is clean and dry before ............ service.

    cloth/replace/continuing

  • 14

    77.) How often should cutlery be sanitizd? Cutlery should be sanitized after ...... use. This ensures ........ and prevents cross-contamination between guests.

    every/hygiene

  • 15

    76.) What's the safe temperature for hot handling food?

    The safe temperature for hot holding food is above ....... (145°F). This .......... the growth of harmful bacteria and keeps food ...... for service.

  • 16

    74.) What's Cross Contamination? Cross-contamination is the ........ of harmful ......... or allergens from one surface, food, or person to another, usually through unclean hands, utensils, or ......... boards. It can lead to foodborne illness.

    transfer/bacteria/cutting

  • 17

    75.) How do you handle a guest complaint about food quality? I would listen ........ to the guest, ......... the situation and ............ sincerely, and ........ the chef or manager. I’d offer to ........ the dish or provide an alternative, ensuring the guest feels heard and satisfied.

    calmly/emphatize/apologize/inform/replace

  • 18

    73.) How do you ensure hygiene during service? I ensure hygiene during service by keeping my ....... clean, wearing proper uniform, .......... food with care, using clean trays and ......., and following all food safety protocols like HACCP.

    hands/handling/cutlery

  • 19

    72.) What's HACCP HACCP stands for Hazard Analysis and Critical Control Points. It is a food safety ......... used to identify, monitor, and control .......... hazards in the food production process to ensure safe food handling.

    system/potential

  • 20

    71.) What's Food Safety? Food safety means ........., preparing, and storing food in a way that prevents ............... and foodborne illnesses.

    handling/contamination

  • 21

    Bharwan means, ........ in hindi, and Paneer Tikka is ......... Cottage cheese grilled in a tandoor.

    stuffed/marinated

  • 22

    Bharwan Paneer Tikka is a Noth Indian vegetarian starter made from thick ..... of cottage cheese that are stuffed with a spiced ........, marinated in a yogurt based mix, and then grilled in a tandoor.

    cubes/filling

  • 23

    Laal Mirch da Murgh Tilka is a spicy ........ style chicken appetizer, marinated in .......... paste and cooked in a tandoor.

    Punjabi/red chili

  • 24

    Laal Mirch da Murgh Tilka is rich, ....... and full of ...... flavours perfect for spice lovers, served with mint chutney and lemon to ........ the heat.

    smoky/bold/balance

  • 25

    Main Ingredients of Laal Mirch da Murgh Tilka are

    Boneless Chicken , Kashmiri Red Chili paste , Spicy Red chili powder , Hung curd , Ginger Garlic paste

  • 26

    Sarson Mahi Tikka is a ......... marinated fish tikka, grilled to perfection. The strong mustard flavor gives it a unique ...... taste and it pairs beautifully with mint chutney. It's a great choice for ......... lovers looking for bold Indian flavors.

    mustard/spicy/seafood

  • 27

    Main Ingredients of Sarson Mahi Tikka are

    Boneless fish cubes, Mustard paste & mustard oil, Hung curd, Ginger & Garlic paste

  • 28

    Tandoori Jhinga is a traditional Indian prawn dish marinated in ....... yogurt and grilled in a tandoor. It has a ....... flavor, juicy texture and is served with mint chutney and lemon. Perfect for seafood lovers who enjoy bold Indian spices.

    spiced/smoky

  • 29

    Main Ingredients of Tandoori Jhinga are

    Jumbo Prawns , Hung Curd, Ginger Garlic paste , Red chili powder

  • 30

    Main Ingredients of Shami Kebab are

    Minced Mutton , Chana Dal , Ginger Garlic paste , Whole spices

  • 31

    Gosht means, ....... and Shami means ............. patty style kebab.

    mutton/flattened

  • 32

    Gosht Shami Kebab is a traditional ....... mutton kebab blneded with ........ and Indian spices. It's soft inside, ..... outside and pan fried. It's served hot with mint chutney.

    minced/lentils/crispy

  • 33

    90.) How do you clear plates professionally? Clear plates from the ...... side after ............. have finished, using silent, ........ movements without ......... at the table.

    right/all guests/smooth/stacking

  • 34

    89.) How do you serve bread on a table? Bread is served from the ...... side using ......, placed on the ....... plate without .......... it by hand.

    left/tong/bread/touching

  • 35

    87.) What's a Gueridon trolley service? Gueridon service is a ............ service where food is cooked or finished .............. the guest using a ........

    tableside/in front of/trolley

  • 36

    86.) How do you present a menu? Present the menu from the ...... side, hold it neatly, place it ....... in front of the guest, and offer ............. by mentioning specials or asking about ........ preferences. Always be ready to explain dishes or answer questions.

    right/gently/assistance/dietry

  • 37

    115.) What if a guest refuses to pay? If a guest refuses to pay, I ..... calm and polite, ...... confrontation, and immediately ....... my manager or supervisor to handle the situation professionally as per hotel .......

    stay/avoid/inform/policy

  • 38

    114.) What if a guest ask something you don't know? If a guest asks something I don’t know, I never ....... I politely say, 'Let me .........that for you,' and immediately check with a ....... or the relevant department to provide an ........... answer.

    guess/confirm/senior/accurate

  • 39

    113.) How do you handle a drunk guest? I handle a drunk guest ........ and respectfully, ....... arguments, stop ......... alcohol politely, offer ....... or food, and ........ the supervisor or manager if needed to ensure the ......... and comfort of all guests.

    calmly/avoid/serving/water/inform/safety

  • 40

    112.) What if two guests arrive at the same time? If two guests arrive at the same time, I ....... both warmly, .......... the guest who approached first or has a reservation, and politely ........ the other guest that I will assist them ........, ensuring both feel ......... and attended to.

    greet/prioritize/ensure/shortly/valued

  • 41

    111.) How do you serve a VIP guest? To serve a VIP guest, I provide ............. service, personalized .........., address them respectfully by their ......, ensure prompt and ......... service, ............ their needs, maintain discretion, and go the extra mile to ......... expectations.

    exceptional/attention/name/flawless/anticipate

  • 42

    Main Ingredients of Pepperoni pizza are

    Pizza dough , Tomato sauce , Mozzarella cheese , Pepperoni slices

  • 43

    Pepperoni pizza is a classic .......... style pizza topped with thin ...... of pepperoni, cheese and tomato sauce.

    American/slices

  • 44

    Primavera is a vegetable .......... pizza, containing fresh colorful .......... veggies.

    loaded/seasonal

  • 45

    Main Ingredients of Primavera pizza are

    Pizza dough , Tomato sauce , Mozzarella cheese , Fresh seasonal vegetables

  • 46

    Main Ingredients of Margherita pizza are

    Pizza dough, Tomato sauce, Fresh Mozzarella , Fresh Basil leaves

  • 47

    Margherita pizza is a classic Italian pizza with ........ fresh ingredients which represents the colors of ..............:- Red with ............... White with ............. cheese. Green with Fresh ........... Leaves

    simple/Italian flag/Tomato sauce/Mozzarella/Basil

  • 48

    The Glenlivet is a ....... and elegant single malt from ........., known for its fruity and floral notes. The 12 year old is perfect if you're looking for something ....... and classic, while 15 and 18 year old offer more richness and .......

    smooth/Speyside/light/depth

  • 49

    Glenlivet has an ABV of

    40%

  • 50

    Glenlivet is distilled in which distillery?

    Glenlivet Distillery

  • 51

    Glenlivet is a ....... Malt Scotch whiskey.

    Single

  • 52

    Talisker is a bold, ...... single malt from the ............... If you enjoy peat and peppery notes, the 10 year old is a classic choice. It's a bit wild, ...... and perfect for those who want something ...... and coastal in character.

    single/Isle of Skye/spicy/strong

  • 53

    Talisker has an ABV of

    45.8%

  • 54

    Talisker is distilled in which distillery?

    Talisker Distillery

  • 55

    Talisker is from which region?

    Isle of Skye

  • 56

    Talisker is a ...... Malt Scotch whiskey.

    Single

  • 57

    Aberlour is a rich, .......... Speyside ..... malt. Perfect if you like smooth but intense whiskies. The 12 year old offers a sweet and ....... balance while A'bundh is ...... strength very bold and for ......... whisky lovers.

    sherried/single/spicy/cask

  • 58

    Aberlour has an ABV of

    40-60%

  • 59

    Aberlour is distilled in which distillery?

    Aberlour Distillery

  • 60

    Aberlour is from which region?

    Speyside

  • 61

    Aberlour is a ...... Malt Scotch whiskey.

    Single

  • 62

    126.) What's the flow of food order from taking to delivery? "The flow of a food order starts with taking the guest's order, ............ it into the POS system, ......... the KOT to the kitchen, food ............... by chefs, food ......... by service staff, and ....... delivery to the guest's table with proper presentation and service.

    punching/sending/prepration/pickup/timely

  • 63

    Indri ....... is India's ...... Cask single malt whisky.

    Trini/Triple

  • 64

    Indri Trini is distilled in which Distillery?

    Piccadilly Distillery

  • 65

    Indri Trini has an ABV of

    46%

  • 66

    Indri Trini was launched in which year?

    2021

  • 67

    Indri is a place in .......... and Trini means ........

    Haryana/Three

  • 68

    Indri Trini is a ......... Indian ..... malt whisky matured in three types of casks- ex ..........., ........ wine and PX ..........

    premium/single/bourbon/french/sherry

  • 69

    Indri Trini is smooth, ......... and complex - perfect for those who enjoy ........... or Glenfiddich but want to try something Indian.

    fruity/Glenlivet

  • 70

    Glenlivet Founder's Reserve has no ..... Statement.

    Age

  • 71

    Glenlivet Founder's Reserve was launched in ...... as a replacement for Glenlivet ...... (year) in some markets.

    2014/12YO

  • 72

    Glenlivet Founder's Reserve is perfect for ..... time single malt drinkers.

    first

  • 73

    Glenlivet Founder's Reserve is a smooth and light ....... (region) single malt perfect for someone who enjoys gentle, ...... whiskies. It's matured in ........... Oak, which gives it a creamy ......... note.

    Speyside/fruity/American/vanilla

  • 74

    Lagavulin is a ...... Malt Scotch whiskey from ....... region, distilled in ............. Distillery.

    Single/Islay/Lagavulin

  • 75

    Lagavulin has an ABV of

    43%

  • 76

    Lagavulin is a powerful ........(region) single malt known for its intense ........ and rich .............. The .......... is a classic perfect for fans of deep,......., and strong whiskies.

    Islay/smoke/complexity/16YO/peaty

  • 77

    Glenmorangie is a ....... Malt Scotch whiskey from ....... region, distilled in ............. Distillery.

    Single/Highland/Glenmorangie

  • 78

    Glenmorangie has an ABV of

    40-46%

  • 79

    Glenmorangie is a ....... (intensity) and elegant ............ (region) ........ malt whisky prefect for who enjoy smooth, ......... whiskies.

    light/Highland/Single/floral

  • 80

    Jack Daniels is a ........... whisky from ...........(region) USA and is distilled in ............. Distillery.

    Tennessee/Tennessee/Jack Daniel

  • 81

    Jack Daniels has an ABV of

    40%

  • 82

    Jack Daniels is made from ....... Corn, ...... Barley and ...... Rye.

    80%/12%/8%

  • 83

    Jack Daniels is a ..........(region) whisky - smooth, sweet and lightly smoky. It's .............. filtered before aging, which gave it a ....... character.

    Tennessee/charcoal/mellow

  • 84

    Jameson has an ABV of

    40%

  • 85

    Jameson is ....... distilled for extra ....... ..... It's known for its smooth and ....... taste.

    triple/smoothness/mellow

  • 86

    Jim Beam is a ....... whisky from .............,USA and is distilled in ........... Distillery.

    Bourbon/Kentucky/Kentucky

  • 87

    Jameson is a Blended ....... whiskey from ..........(country) and is distilled in ............. Distillery.

    Irish/Ireland/Midleton

  • 88

    Jim Beam has an ABV of

    40%

  • 89

    Jim Beam is made with at least ...... Corn, rye, malted barley.

    51%

  • 90

    198.) What skills have you learned in your last job that will help you here? In my last job, I learned ....... handling, upselling, teamwork, time management, and how to maintain hygiene and service standards — all of which will help me perform well in this role.

    guest

  • 91

    192C.) What's Silent Selling? Using ............ displays, well-presented dishes, menu design, or table setups to tempt the guest without speaking.

    attractive

  • 92

    192B.) What's Upselling? Upselling is offering a ......... priced or upgraded version of what the guest is ordering to increase the bill value.

    higher

  • 93

    192A.) What's Suggestive selling? Suggestive selling is the technique of recommending ........ high ........ or popular items to guide the guest’s choice and enhance their experience.

    specific/margin

  • 94

    192.) What's Cross selling? Cross-selling in F&B means suggesting additional items that ............ the guest’s order, like recommending a side dish, dessert, or drink to go with their meal.

    compliment

  • 95

    191.) What's the role of F&B in generating hotel revenue? F&B plays a key role in generating revenue by ........ food and beverages, promoting upselling, managing costs, hosting events, and enhancing guest satisfaction to encourage repeat business.

    selling

  • 96

    190.) How do you handle a guest asking for discounts? I politely inform the guest that prices are ........, but I highlight any ......... offers, happy hours, or loyalty programs they can benefit from.

    fixed/ongoing

  • 97

    189.) What are Loyalty programs and how do you explain it to the guest? Loyalty programs are special membership ......... that ........ regular guests with points, discounts, or exclusive benefits. How to explain to a guest: “Sir/Ma’am, we have a loyalty program that lets you earn points every time you dine or stay with us. These points can be redeemed for discounts, free nights, or exclusive offers. Would you like me to help you enroll?”

    schemes/rewards

  • 98

    188.) How do you explain the Happy Hours promotion to a guest ? Happy Hour is our special promotion where .......... drinks and snacks are offered at .............. prices between [mention time], creating a perfect time for guests to relax and enjoy more for less.

    selected/discounted

  • 99

    186.) How do you promote a Chefs special to a guest? Today we have a Chef’s Special dish – it’s a [dish name], freshly prepared with premium ingredients, and available only for a ......... time. Guests are really enjoying it today — would you like to try it?” This approach creates urgency, highlights freshness and premium ingredients.

    limited

  • 100

    181.) What are the parts of a wine bottle opener? A wine bottle opener has five main parts: the ...... (spiral) to pierce the cork, a handle for grip, a foil cutter to remove the seal, a hinged .......... for leverage, and a cap lifter to open bottle caps.

    worm/fulcrum