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Lesson 1: Fundamentals in Lodging operations
  • Johanna Rellosa

  • 問題数 39 • 9/17/2023

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    問題一覧

  • 1

    Oldest Hotel in the world

    Nishiyama Onsen Keionkan

  • 2

    Crown like spike

    Pineapple

  • 3

    Pineapple Story Began

    1493

  • 4

    Who discovered Pineapple and make Pineapples story?

    Christopher Colombus

  • 5

    symbol of pineapple

    status

  • 6

    Hospitality in French word

    hospice

  • 7

    year where Inns came into being

    1700s

  • 8

    Traditional Japanese Inn

    Ryonkan

  • 9

    Who designed the first luxury hotel “Tremont Hotel”

    Isaah Rogers

  • 10

    First Luxury Hotel in Boston

    Tremont Hotel

  • 11

    Beginning of Modern Hospitality Era

    20th century

  • 12

    Tranportation that considered as risky back in old times

    Land and Water

  • 13

    Opened his first Hotel in Texas in 1919

    Conard Hilton

  • 14

    started Holiday Inn

    Kemmon Wilson

  • 15

    Holiday Inn started in the year

    1952

  • 16

    The world Motel made up of?

    Motor and Hotel

  • 17

    Technology Integration in Evolution of the Hospitality industry

    21st Century

  • 18

    Opened a new segment in the hospitality Industry

    Airbnb

  • 19

    act of kindness in welcoming and looking after the basic needs of customers or strangers, mainly food, drink, and accommodation.

    Hospitality

  • 20

    both a field of work and a field of study.

    Hospitality Management

  • 21

    Example of Hospitality Industry

    Restaurant

  • 22

    5 Different sectors of the Tourism

    Food and Beverage Lodging Recreation Travel and Tourism Meeting and Events

  • 23

    consists of the preparation, transportation, and serving of food or beverages to customers. Given the wide variety of options available to customers when it comes to food, this sector has become one of the most successful and easy-to-identify sectors of the industry.

    Food and Beverage

  • 24

    Provide overnight accommodations to guests

    Lodging industry

  • 25

    the most common and recognizable type of business in the lodging industry

    Hotels

  • 26

    Offers an alternative to traditional hotel stays.

    Vacation Rentals

  • 27

    provide customers with ways to entertain themselves, pursue hobbies, or experience educational opportunities

    Recreation industry

  • 28

    Examples of recreational Industry

    Amusement parks

  • 29

    Allow peopleto visit destinations outside of their normal environment.

    Travel and tourism

  • 30

    Consist of a variety of social, business, and sporting events.

    Meetings and Events industry

  • 31

    common types of Meetings and events

    Sporting events

  • 32

    Characteristics of Hospitality Industry (Six yon)

    Intangibility

  • 33

    cannot be seen, tasted, felt heard, or smelled before they are purchased

    Intangibility

  • 34

    both the service provider and the customer must be present for the transaction to occur.

    Inseparability

  • 35

    Their quality depends pn who provides themand when they are provided

    Variability

  • 36

    Services cannot be stored

    Perishability

  • 37

    The supply of rooms in a hotel is fixed

    Fixed supply

  • 38

    Hotels are both capital and labor intensive

    High operating cost

  • 39

    Changes in business, employment, or buying patterns that occur predictably at given times of the year.

    Seasonality