SBA: CHAPTER 5

8問 • 1年前

問題一覧

A system that outlines how certain activities are directed in order to achieve the goals of an organization. Determines how information flows between levels within the company. Defines each employee’s job and how it fits within the overall system.

Organizational Structure

is designed around the functions a business performs (e.g., sales, marketing, finance, engineering, etc.). defines the purpose, accountabilities, and key performance indicators (KPIs) for each business function and role.

Organizational Structure

is built around people and titles. shows each person’s job title and may include HR stuff like job requirements.

Organizational Chart

is a cross-functional interrelated series of activities that convert business inputs into business output

Process

A group of logically related tasks that use the firm's resources to provide customer-oriented results in support of the organization's objectives is a step-by-step outline of a specific business function within a company. This process may include both manual an automated step. A business process change is a modification to a company's existing business process.

Business Process

Merges the product life cycle, which encompasses all aspects of the product development process from ideation to a product’s growth or decline, with the process lifecycle, progressing towards a more cost- effective and productive standardized structure.  Developed by Robert H. Hayes and Steven C. Wheelwright.

Product Process Matrix

- is the radical redesign of business processes to achieve dramatic improvements in productivity, cycle times, quality, and employee and customer satisfaction.

Business Process Reengineering

A method of Subcontracting various business related operations to third party vendors. began with large manufacturing companies to aid with supply chain management is considered "offshore outsourcing" if the vendor or subcontractor is located in a different country; for instance, in the case of customer support.

Business Process Outsourcing

HRM: CHAPTER 8

WENDY FEDELIN · 19問 · 1年前

HRM: CHAPTER 8