問題一覧
1
Which of the following materials is a non-ferrous metal?
copper
2
Martin died of a contagious disease where the body is not to be embalmed. Where would the embalmer find regulations that pertain to how Martin’s body should be handled?
public health act
3
You are making pre-need areangements with Clara, an 82 year old customer. Which of the following items would not be itemized on her pre-need funeral service contract?
grave plot
4
What is the most common economic reason that a seller/purchaser will invest in a pre-areanged funeral plan?
to protect against inflation
5
Zawadowsky Funeral Home must renew their funeral services business licence. The funeral home does not engage in the sale of pre-need funeral contracts. How would the renewal fees be determined?
a basic fee, plus a levy for each funeral contract sold in the previous year
6
Which of the following is subject to government regulation or control?
embalming of human bodies
7
The Mulrooney family are asking you questions about various types of caskets. They are interested in a metal casket but need further information to make a proper decision. What is a characteristic of ferrous metal used to construct caskets?
oxidizes in the presence of air and moisture if it is not coated
8
What type of appearance would be inappropriate as a professional?
wearing expensive and flashy jewelry
9
Who is typically going to be the purchaser of a prearranged funeral service contract?
the individual and/or the spouse who is the subject of the contract
10
Elmwood Cemetery is an abandoned cemetery that has become desolate and unused. Which agency/group/individual would be responsible to look after its care and maintenance?
voluntary community groups or any individuals willing to look after it
11
Alfred’s wife, Monica just died a few days ago. Alfred is suffering emotional stress as the result of the loss of his wife. What type of grief is Alfred most likely experiencing?
bereavement grief
12
Ferrous metal used in casket construction is made from which of the following raw materials?
iron
13
What is a fundamental principle of regulatory law?
law is reactive - not proactive
14
What happens to the accrued interest on money held in trust on pre-need funeral service contracts?
remains in the account until the contract is completed or cancelled
15
What is the usual final resting place for a body that is entombed?
mausoleum
16
What feature most generally distinguishes a cremation casket from a casket designed for earth burial?
use of combustible materials
17
Cavity embalming is a term used when the embalmer treats and preserves the internal organs of the thoracic and abdominal areas through aspiration and injection of a preservative chemical.
true
18
What is the difference between an Act or a Regulation?
an Act may be changed after legislative debate while a regulation may be changed with cabinet approval
19
Bessy is cancelling her pre-need cemetery contract in writing today. When must the cemetery owner provide her with a refund?
within 15 days
20
You are meeting with clients that are purchasing a plot in your cemetery. The total cost of the plot is $5500.00. How much money would you be required to place in the perpetual care trust fund?
15%
21
What does the term “32 ounce” copper casket indicate?
each square foot of sheet copper contains 32 ounces of copper
22
Bertha pre-arranged, and paid in full, for her “trusted” funeral service plan in May 2 with Fairview Funeral Home. If Bertha changes her mind and wants all of her money back, when should Bertha cancel her contract?
within 30 days
23
Modern Embalming techniques originated in which country?
europe
24
Which of the following casket construction materials is a species of hardwood?
oak
25
What is the earliest time that the allowable administration fee can be deducted from money paid on a pre-need funeral contract that is being paid for on an instalment plan?
from the first instalment(s) until the administration fee is satisfied