問題一覧
1
Which of the following best describes a purpose of the Cemteries Act and the Funeral Services Act?
protect the public against unfair amd unethical business practices
2
What is the “penalty free” period for the cancellation by the purchaser of a pre-need funeral contract? A purchaser may cancel a pre-need contract without penalty within _______ from the date the contract is received.
30 days
3
Which term refers to the amount of money spent by the purchaser to keep an insurance policy in force?
premium
4
Fr. Sam is going to be performing a “committal”. What does this refer to?
prayer or commendation at the final disposition of the body
5
If the cost of a pre-need funeral services contract is paid by instalments, and the pre-need licensee has elected to charge an administration fee at the end of the 30-day cancellation period, the licensee may collect that administration fee from the initial instalment payments until the full amount of the fee is satisfied, and then transfer all subsequent instalment payments to the authorized trustee _____________.
within 5 business days of the date on which the payment is received
6
An intended outcome of legislation relating to pre-need sales contracts is to provide security of funds for the consumer.
true
7
The meaning of the term “traditional funeral”, as it is used today, is usually taken to mean which of the following sequence of events?
embalming, viewing/visitation, funeral service, earth burial/cremation
8
“Insurance funded pre-need” plans are completely regulated under the Funeral Services Act.
False
9
Who would most likely be buried in the earth without a casket?
Muslim
10
Which level of government is responsible to create and administer the legislation that is included in the Cemeteries Act and the Funeral Services Act?
provincial legislature (Government of Alberta)
11
Which type of steel casket would be considered to be of the highest quality?
16 gauge
12
What are practices that are handed down from generation to generation within a social group and survive relatively unchanged over time?
traditions
13
What are the alloy constituents of the stainless steel used in casket construction?
steel and chromium
14
Which term refers to a legal instrument allowing one party to control money for the benefit of another?
trust
15
A preneed salesperson must understand that the beliefs, values and traditions of individuals in society are diverse and may sometimes be different than other members in the same society.
true
16
Cremation, as a means of disposition of the human body, was first made readily available to Albertans in 1968.
false
17
A “traditional” funeral service in Alberta would be commonly associated with which practice?
a funeral service with the body present
18
Which of the following statements expresses a basic ethical principle that all funeral service personnel and preneed salespersons should observe?
respect the right of the client (purchaser) to make an informed choice
19
Which of the following is specifically described as an “unfair practice” in the Funeral Services Act?
exerting undue pressure or influence on a person to enter into a contract
20
When considering different management styles, which statement is false?
a successful manager must be authoritative and commanding
21
Which method of disposition of dead bodies has increased greatly in the past twenty years as compared to other methods of disposition?
cremation
22
What is the primary purpose of a concrete, unsealed and non-impervious grave box or liner?
to withstand the pressure of the earth and prevent grave settling
23
Ralph must renew his preneed salesperson licence. How much must he pay to renew it?
$100
24
Which of the following behaviours is considered to be an “unfair practice” under the Cemeteries Act and the Funeral Services Act?
taking advantage of an individual if they do not understand the character, nature, language or effect of the contract
25
Which statement best describes memorialization?
the process and/or activities that are designed to create a lasting remembrance of a deceased person