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front office 1

front office 1
13問 • 1年前
  • Mitch Andrea Arboleda
    • 通報

    問題一覧

  • 1

    refers to the front desk, the reception area or the CORE operations of the hotel.

    front office

  • 2

    as it is the key source of ALL important information about the guests that will be relevant in the department within the hotel

    nerve center

  • 3

    If something goes wrong,most guests will go the frontdesk first to complain and ask for assistance or help to solve the problem.

    shock absorber

  • 4

    between the management and the coordinator of all guest services.

    liaison

  • 5

    Responsible for all aspects of the reservation process. To receive, deny and store all guest room reservations both for individual and group.

    reservations

  • 6

    all requirements for guest registration such as verifying guest identity and other formalities regarding rooms of the guest are met in this section.

    registration

  • 7

    All guests’ messages and postage are handled.

    mail

  • 8

    the front office personnel is responsible in controlling, monitoring and issuing of keys from the key rack to the guests.

    key

  • 9

    guest with inquiries and questions about the hotel facilities and services come to this section.

    information

  • 10

    Handle the telephone traffic for the operations of the hotel and calls for the guests and done by the guests are done in this section

    switchboard operator

  • 11

    cashiering functions like positing in the guest folio,accepting payments from the guest and settling guest accounts.

    front office cashier

  • 12

    escorting guests to their rooms, showing the guest room, promoting the hotel facilities and carrying the guest luggage.

    bell service

  • 13

    additional services and special requests regarding information and activities outside the hotel premises are rendered in this section.

    concierge

    • 21st century (types of characters)

    21st century (types of characters)

    Mitch Andrea Arboleda · 12問 · 1年前

    21st century (types of characters)

    21st century (types of characters)

    12問 • 1年前
    Mitch Andrea Arboleda

    21st century 2

    21st century 2

    Mitch Andrea Arboleda · 13問 · 1年前

    21st century 2

    21st century 2

    13問 • 1年前
    Mitch Andrea Arboleda

    21st century 3

    21st century 3

    Mitch Andrea Arboleda · 34問 · 1年前

    21st century 3

    21st century 3

    34問 • 1年前
    Mitch Andrea Arboleda

    entrep 1

    entrep 1

    Mitch Andrea Arboleda · 41問 · 1年前

    entrep 1

    entrep 1

    41問 • 1年前
    Mitch Andrea Arboleda

    WHO IS THE ENTREPRENEUR

    WHO IS THE ENTREPRENEUR

    Mitch Andrea Arboleda · 11問 · 1年前

    WHO IS THE ENTREPRENEUR

    WHO IS THE ENTREPRENEUR

    11問 • 1年前
    Mitch Andrea Arboleda

    CHARACTERISTICS OF ENTREPRENEURSHIP

    CHARACTERISTICS OF ENTREPRENEURSHIP

    Mitch Andrea Arboleda · 11問 · 1年前

    CHARACTERISTICS OF ENTREPRENEURSHIP

    CHARACTERISTICS OF ENTREPRENEURSHIP

    11問 • 1年前
    Mitch Andrea Arboleda

    FIL 1

    FIL 1

    Mitch Andrea Arboleda · 19問 · 1年前

    FIL 1

    FIL 1

    19問 • 1年前
    Mitch Andrea Arboleda

    FIL 2

    FIL 2

    Mitch Andrea Arboleda · 11問 · 1年前

    FIL 2

    FIL 2

    11問 • 1年前
    Mitch Andrea Arboleda

    front office 2

    front office 2

    Mitch Andrea Arboleda · 16問 · 1年前

    front office 2

    front office 2

    16問 • 1年前
    Mitch Andrea Arboleda

    front office 3

    front office 3

    Mitch Andrea Arboleda · 15問 · 1年前

    front office 3

    front office 3

    15問 • 1年前
    Mitch Andrea Arboleda

    front office 4

    front office 4

    Mitch Andrea Arboleda · 18問 · 1年前

    front office 4

    front office 4

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 1 AND 2

    MIL 1 AND 2

    Mitch Andrea Arboleda · 18問 · 1年前

    MIL 1 AND 2

    MIL 1 AND 2

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 3 TO 5

    MIL 3 TO 5

    Mitch Andrea Arboleda · 18問 · 1年前

    MIL 3 TO 5

    MIL 3 TO 5

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 6

    MIL 6

    Mitch Andrea Arboleda · 10問 · 1年前

    MIL 6

    MIL 6

    10問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT 1

    FRONT OFFICE PT 1

    Mitch Andrea Arboleda · 21問 · 1年前

    FRONT OFFICE PT 1

    FRONT OFFICE PT 1

    21問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT 2

    FRONT OFFICE PT 2

    Mitch Andrea Arboleda · 40問 · 1年前

    FRONT OFFICE PT 2

    FRONT OFFICE PT 2

    40問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT3

    FRONT OFFICE PT3

    Mitch Andrea Arboleda · 14問 · 1年前

    FRONT OFFICE PT3

    FRONT OFFICE PT3

    14問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT4

    FRONT OFFICE PT4

    Mitch Andrea Arboleda · 11問 · 1年前

    FRONT OFFICE PT4

    FRONT OFFICE PT4

    11問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 1

    ENTREP 1

    Mitch Andrea Arboleda · 14問 · 1年前

    ENTREP 1

    ENTREP 1

    14問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 2

    ENTREP 2

    Mitch Andrea Arboleda · 19問 · 1年前

    ENTREP 2

    ENTREP 2

    19問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 3

    ENTREP 3

    Mitch Andrea Arboleda · 5問 · 1年前

    ENTREP 3

    ENTREP 3

    5問 • 1年前
    Mitch Andrea Arboleda

    21st century 4

    21st century 4

    Mitch Andrea Arboleda · 9問 · 1年前

    21st century 4

    21st century 4

    9問 • 1年前
    Mitch Andrea Arboleda

    問題一覧

  • 1

    refers to the front desk, the reception area or the CORE operations of the hotel.

    front office

  • 2

    as it is the key source of ALL important information about the guests that will be relevant in the department within the hotel

    nerve center

  • 3

    If something goes wrong,most guests will go the frontdesk first to complain and ask for assistance or help to solve the problem.

    shock absorber

  • 4

    between the management and the coordinator of all guest services.

    liaison

  • 5

    Responsible for all aspects of the reservation process. To receive, deny and store all guest room reservations both for individual and group.

    reservations

  • 6

    all requirements for guest registration such as verifying guest identity and other formalities regarding rooms of the guest are met in this section.

    registration

  • 7

    All guests’ messages and postage are handled.

    mail

  • 8

    the front office personnel is responsible in controlling, monitoring and issuing of keys from the key rack to the guests.

    key

  • 9

    guest with inquiries and questions about the hotel facilities and services come to this section.

    information

  • 10

    Handle the telephone traffic for the operations of the hotel and calls for the guests and done by the guests are done in this section

    switchboard operator

  • 11

    cashiering functions like positing in the guest folio,accepting payments from the guest and settling guest accounts.

    front office cashier

  • 12

    escorting guests to their rooms, showing the guest room, promoting the hotel facilities and carrying the guest luggage.

    bell service

  • 13

    additional services and special requests regarding information and activities outside the hotel premises are rendered in this section.

    concierge