暗記メーカー

front office 4

front office 4

18問 • 1年前

Mitch Andrea Arboleda

問題一覧

1

If guest fails to arrive on the agreed time and date, the room may be sold to other guest.

ordinary reservation

2

The reserving party and the hotel agrees on the date and time and billing arrangement, room type and other arrangement and is confirmed through email or mail.

confirmed reservation

3

The hotel holds a room until the guest arrives and the guest assure the hotel by paying for the room using credit card or company account or what we call advance payment.

guranteed reservation

4

Like seminars , conferences and conventions are usually handled by the sales department and is coordinated in the reservation section.

group reservation

5

participating companies can be guaranteed of the payment for reserved rooms that were left empty by the clientele’s non-appearance.

credit card

6

partial payment requires the guest to remit a specified amount to the property prior to the guest’s arrival. The pre payment may be for one night’s lodging plus taxes, or for the entire stay

advance deposit

7

this type of guarantee is now used less frequently. It was quite common before the 1980’s.

travel agent

8

agrees to accept financial responsibility, for any no-appearance on the reserved accommodation.

coorporate account

9

described as a special in house promotion to attract patrons to make a repeat business with the hotel

in house voucher

10

If guest fails to arrive on time, the room will be released and be made available to other guest

6pm release

11

whether the guest will arrive or not. Therefore the room will be blocked and will not be released to other guest.

guranteed arrival

12

If no room is available, the guest will be checked in in another hotel with the same standards as your hotel.

take or place

13

This reservation is noted properly by the front office staff and the executive housekeeper.

vip

14

a reservation of more than five rooms. Longer planning is required in this reservation. Thus special procedure, deposits and other arrangements are done before the guests’ arrival.

tours and groups

15

This reservation are done by the travel agencies, hotel booking agents and travel organizers that are on a commissionable basis.

commisionable booking

16

means there is no more rooms for reservation.

close out

17

all reservations shall be channelled through the reservation manager or supervisor.

on request

18

can decide which reservation will be given confirmation and which one will be put to the wait list

supervisor

21st century (types of characters)

21st century (types of characters)

Mitch Andrea Arboleda · 12問 · 1年前

21st century (types of characters)

21st century (types of characters)

12問 • 1年前

Mitch Andrea Arboleda

21st century 2

21st century 2

Mitch Andrea Arboleda · 13問 · 1年前

21st century 2

21st century 2

13問 • 1年前

Mitch Andrea Arboleda

21st century 3

21st century 3

Mitch Andrea Arboleda · 34問 · 1年前

21st century 3

21st century 3

34問 • 1年前

Mitch Andrea Arboleda

entrep 1

entrep 1

Mitch Andrea Arboleda · 41問 · 1年前

entrep 1

entrep 1

41問 • 1年前

Mitch Andrea Arboleda

WHO IS THE ENTREPRENEUR

WHO IS THE ENTREPRENEUR

Mitch Andrea Arboleda · 11問 · 1年前

WHO IS THE ENTREPRENEUR

WHO IS THE ENTREPRENEUR

11問 • 1年前

Mitch Andrea Arboleda

CHARACTERISTICS OF ENTREPRENEURSHIP

CHARACTERISTICS OF ENTREPRENEURSHIP

Mitch Andrea Arboleda · 11問 · 1年前

CHARACTERISTICS OF ENTREPRENEURSHIP

CHARACTERISTICS OF ENTREPRENEURSHIP

11問 • 1年前

Mitch Andrea Arboleda

FIL 1

FIL 1

Mitch Andrea Arboleda · 19問 · 1年前

FIL 1

FIL 1

19問 • 1年前

Mitch Andrea Arboleda

FIL 2

FIL 2

Mitch Andrea Arboleda · 11問 · 1年前

FIL 2

FIL 2

11問 • 1年前

Mitch Andrea Arboleda

front office 1

front office 1

Mitch Andrea Arboleda · 13問 · 1年前

front office 1

front office 1

13問 • 1年前

Mitch Andrea Arboleda

front office 2

front office 2

Mitch Andrea Arboleda · 16問 · 1年前

front office 2

front office 2

16問 • 1年前

Mitch Andrea Arboleda

front office 3

front office 3

Mitch Andrea Arboleda · 15問 · 1年前

front office 3

front office 3

15問 • 1年前

Mitch Andrea Arboleda

MIL 1 AND 2

MIL 1 AND 2

Mitch Andrea Arboleda · 18問 · 1年前

MIL 1 AND 2

MIL 1 AND 2

18問 • 1年前

Mitch Andrea Arboleda

MIL 3 TO 5

MIL 3 TO 5

Mitch Andrea Arboleda · 18問 · 1年前

MIL 3 TO 5

MIL 3 TO 5

18問 • 1年前

Mitch Andrea Arboleda

MIL 6

MIL 6

Mitch Andrea Arboleda · 10問 · 1年前

MIL 6

MIL 6

10問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT 1

FRONT OFFICE PT 1

Mitch Andrea Arboleda · 21問 · 1年前

FRONT OFFICE PT 1

FRONT OFFICE PT 1

21問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT 2

FRONT OFFICE PT 2

Mitch Andrea Arboleda · 40問 · 1年前

FRONT OFFICE PT 2

FRONT OFFICE PT 2

40問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT3

FRONT OFFICE PT3

Mitch Andrea Arboleda · 14問 · 1年前

FRONT OFFICE PT3

FRONT OFFICE PT3

14問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT4

FRONT OFFICE PT4

Mitch Andrea Arboleda · 11問 · 1年前

FRONT OFFICE PT4

FRONT OFFICE PT4

11問 • 1年前

Mitch Andrea Arboleda

ENTREP 1

ENTREP 1

Mitch Andrea Arboleda · 14問 · 1年前

ENTREP 1

ENTREP 1

14問 • 1年前

Mitch Andrea Arboleda

ENTREP 2

ENTREP 2

Mitch Andrea Arboleda · 19問 · 1年前

ENTREP 2

ENTREP 2

19問 • 1年前

Mitch Andrea Arboleda

ENTREP 3

ENTREP 3

Mitch Andrea Arboleda · 5問 · 1年前

ENTREP 3

ENTREP 3

5問 • 1年前

Mitch Andrea Arboleda

21st century 4

21st century 4

Mitch Andrea Arboleda · 9問 · 1年前

21st century 4

21st century 4

9問 • 1年前

Mitch Andrea Arboleda

問題一覧

1

If guest fails to arrive on the agreed time and date, the room may be sold to other guest.

ordinary reservation

2

The reserving party and the hotel agrees on the date and time and billing arrangement, room type and other arrangement and is confirmed through email or mail.

confirmed reservation

3

The hotel holds a room until the guest arrives and the guest assure the hotel by paying for the room using credit card or company account or what we call advance payment.

guranteed reservation

4

Like seminars , conferences and conventions are usually handled by the sales department and is coordinated in the reservation section.

group reservation

5

participating companies can be guaranteed of the payment for reserved rooms that were left empty by the clientele’s non-appearance.

credit card

6

partial payment requires the guest to remit a specified amount to the property prior to the guest’s arrival. The pre payment may be for one night’s lodging plus taxes, or for the entire stay

advance deposit

7

this type of guarantee is now used less frequently. It was quite common before the 1980’s.

travel agent

8

agrees to accept financial responsibility, for any no-appearance on the reserved accommodation.

coorporate account

9

described as a special in house promotion to attract patrons to make a repeat business with the hotel

in house voucher

10

If guest fails to arrive on time, the room will be released and be made available to other guest

6pm release

11

whether the guest will arrive or not. Therefore the room will be blocked and will not be released to other guest.

guranteed arrival

12

If no room is available, the guest will be checked in in another hotel with the same standards as your hotel.

take or place

13

This reservation is noted properly by the front office staff and the executive housekeeper.

vip

14

a reservation of more than five rooms. Longer planning is required in this reservation. Thus special procedure, deposits and other arrangements are done before the guests’ arrival.

tours and groups

15

This reservation are done by the travel agencies, hotel booking agents and travel organizers that are on a commissionable basis.

commisionable booking

16

means there is no more rooms for reservation.

close out

17

all reservations shall be channelled through the reservation manager or supervisor.

on request

18

can decide which reservation will be given confirmation and which one will be put to the wait list

supervisor