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FRONT OFFICE PT 2
40問 • 1年前
  • Mitch Andrea Arboleda
  • 通報

    問題一覧

  • 1

    The best method of payment especially for the scanty baggage or no baggage guest is cash.

    cash payment

  • 2

    Post-dated checks are not accepted. Most hotels have a strict policy against accepting personal checks.

    check payment

  • 3

    The Company should negotiate a credit line with the hotel in this type of payment. Discounts are given to some company for the guaranteed volume business.

    direct billing

  • 4

    Some guests may present vouchers, coupons, gift certificates, or special incentive awards received from businesses, airlines or other authorized agencies

    gift card

  • 5

    Various terms are used for room status terminology in the lodging facility

    room status terminology

  • 6

    The room is currently occupied by a guest

    O

  • 7

    The room is occupied by a guest but has not been cleaned

    O/D

  • 8

    The room is occupied by a guest and has been cleaned and inspected by the floor supervisor

    O/C/I

  • 9

    The room attendant is currently cleaning this room.

    CIP

  • 10

    The guest is still registered and has not checked out but the bed has not been used.

    P

  • 11

    The room assigned to the guest arriving is ready and has been cleaned, inspected and ready for occupancy.

    VR

  • 12

    The guest has vacated the room but has not been cleaned.

    V/D

  • 13

    The guest has vacated the room and been cleaned but not inspected.

    V/C

  • 14

    The guest has transferred to another room accommodation

    RT

  • 15

    The guest doesn’t want his or her room to be made up

    SR

  • 16

    The guest has just checked in

    NCI

  • 17

    The guest has transferred to another room accommodation

    RT

  • 18

    Guest has Heavy or more luggage than usual

    H/L

  • 19

    Guest has light or very less luggage

    L/L

  • 20

    Guest has no luggage also know as Scanty Baggage.

    N/L

  • 21

    Room is used by the hotel staff or someone staying from the management team.

    HU

  • 22

    The guest has settled his or her account, returned the room keys and left the hotel

    CO

  • 23

    The guest has requested and is being allowed to check out later than the normal/standard departure time of the hotel.

    LC

  • 24

    Guest has requested for an Early Checkin and is being allowed to check-in earlier than the normal/standard check-in time of the hotel.

    EC

  • 25

    The room is expected to become vacant after the following guest checks out.

    DO

  • 26

    Rooms kept under this status are not sellable and is deducted from the hotel inventory. Out of-order rooms have a variety of reasons, including the need of maintenance,refurbishing and extensive cleaning etc

    OOO

  • 27

    The guest has left the hotel premises without informing the front desk personnel but has made arrangement to settle his or her bill. Therefore the guest is not a skipper.

    DNC

  • 28

    The guests don’t want to be disturbed.

    DND

  • 29

    This service is done once during the day, usually between 6am to 4pm or so, applicable on the day/s after the day of your arrival up to the day/s before you depart

    MUR

  • 30

    involves preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room. The turn-down service is always carried out between 5 and 9 P.M. just before the client returns for the night.

    TDS

  • 31

    Room is Vacant, Cleaned and Inspected by the Housekeeping Supervisor.

    VCI

  • 32

    The guest will remain at least one more night and is not expected to check out.

    SO

  • 33

    The guest has already departed but the room has not yet been cleaned and is not ready for sales

    OC

  • 34

    The guest has already arrived at the hotel, but the assigned room is not yet ready. if the room status is on-queue, the housekeeping staff prioritizes this rooms first.

    OQ

  • 35

    The guest has left the hotel and has not made any arrangements on the settlement of his or her account

    S

  • 36

    Until the guest has cleared been cleared by a hotel official, the guest cannot re-enter his or her room and has been locked out

    LO

  • 37

    After the previous guest checks out, the room is expected to be vacant.

    DO

  • 38

    The guest has been allowed to check out later than the standard departure time of the hotel

    LCO

  • 39

    The guest has settled his or her account and has returned the room keys, and left the hotel.

    CO

  • 40

    Arrival due today, but has not yet checked in

    A

  • 21st century (types of characters)

    21st century (types of characters)

    Mitch Andrea Arboleda · 12問 · 1年前

    21st century (types of characters)

    21st century (types of characters)

    12問 • 1年前
    Mitch Andrea Arboleda

    21st century 2

    21st century 2

    Mitch Andrea Arboleda · 13問 · 1年前

    21st century 2

    21st century 2

    13問 • 1年前
    Mitch Andrea Arboleda

    21st century 3

    21st century 3

    Mitch Andrea Arboleda · 34問 · 1年前

    21st century 3

    21st century 3

    34問 • 1年前
    Mitch Andrea Arboleda

    entrep 1

    entrep 1

    Mitch Andrea Arboleda · 41問 · 1年前

    entrep 1

    entrep 1

    41問 • 1年前
    Mitch Andrea Arboleda

    WHO IS THE ENTREPRENEUR

    WHO IS THE ENTREPRENEUR

    Mitch Andrea Arboleda · 11問 · 1年前

    WHO IS THE ENTREPRENEUR

    WHO IS THE ENTREPRENEUR

    11問 • 1年前
    Mitch Andrea Arboleda

    CHARACTERISTICS OF ENTREPRENEURSHIP

    CHARACTERISTICS OF ENTREPRENEURSHIP

    Mitch Andrea Arboleda · 11問 · 1年前

    CHARACTERISTICS OF ENTREPRENEURSHIP

    CHARACTERISTICS OF ENTREPRENEURSHIP

    11問 • 1年前
    Mitch Andrea Arboleda

    FIL 1

    FIL 1

    Mitch Andrea Arboleda · 19問 · 1年前

    FIL 1

    FIL 1

    19問 • 1年前
    Mitch Andrea Arboleda

    FIL 2

    FIL 2

    Mitch Andrea Arboleda · 11問 · 1年前

    FIL 2

    FIL 2

    11問 • 1年前
    Mitch Andrea Arboleda

    front office 1

    front office 1

    Mitch Andrea Arboleda · 13問 · 1年前

    front office 1

    front office 1

    13問 • 1年前
    Mitch Andrea Arboleda

    front office 2

    front office 2

    Mitch Andrea Arboleda · 16問 · 1年前

    front office 2

    front office 2

    16問 • 1年前
    Mitch Andrea Arboleda

    front office 3

    front office 3

    Mitch Andrea Arboleda · 15問 · 1年前

    front office 3

    front office 3

    15問 • 1年前
    Mitch Andrea Arboleda

    front office 4

    front office 4

    Mitch Andrea Arboleda · 18問 · 1年前

    front office 4

    front office 4

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 1 AND 2

    MIL 1 AND 2

    Mitch Andrea Arboleda · 18問 · 1年前

    MIL 1 AND 2

    MIL 1 AND 2

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 3 TO 5

    MIL 3 TO 5

    Mitch Andrea Arboleda · 18問 · 1年前

    MIL 3 TO 5

    MIL 3 TO 5

    18問 • 1年前
    Mitch Andrea Arboleda

    MIL 6

    MIL 6

    Mitch Andrea Arboleda · 10問 · 1年前

    MIL 6

    MIL 6

    10問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT 1

    FRONT OFFICE PT 1

    Mitch Andrea Arboleda · 21問 · 1年前

    FRONT OFFICE PT 1

    FRONT OFFICE PT 1

    21問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT3

    FRONT OFFICE PT3

    Mitch Andrea Arboleda · 14問 · 1年前

    FRONT OFFICE PT3

    FRONT OFFICE PT3

    14問 • 1年前
    Mitch Andrea Arboleda

    FRONT OFFICE PT4

    FRONT OFFICE PT4

    Mitch Andrea Arboleda · 11問 · 1年前

    FRONT OFFICE PT4

    FRONT OFFICE PT4

    11問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 1

    ENTREP 1

    Mitch Andrea Arboleda · 14問 · 1年前

    ENTREP 1

    ENTREP 1

    14問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 2

    ENTREP 2

    Mitch Andrea Arboleda · 19問 · 1年前

    ENTREP 2

    ENTREP 2

    19問 • 1年前
    Mitch Andrea Arboleda

    ENTREP 3

    ENTREP 3

    Mitch Andrea Arboleda · 5問 · 1年前

    ENTREP 3

    ENTREP 3

    5問 • 1年前
    Mitch Andrea Arboleda

    21st century 4

    21st century 4

    Mitch Andrea Arboleda · 9問 · 1年前

    21st century 4

    21st century 4

    9問 • 1年前
    Mitch Andrea Arboleda

    問題一覧

  • 1

    The best method of payment especially for the scanty baggage or no baggage guest is cash.

    cash payment

  • 2

    Post-dated checks are not accepted. Most hotels have a strict policy against accepting personal checks.

    check payment

  • 3

    The Company should negotiate a credit line with the hotel in this type of payment. Discounts are given to some company for the guaranteed volume business.

    direct billing

  • 4

    Some guests may present vouchers, coupons, gift certificates, or special incentive awards received from businesses, airlines or other authorized agencies

    gift card

  • 5

    Various terms are used for room status terminology in the lodging facility

    room status terminology

  • 6

    The room is currently occupied by a guest

    O

  • 7

    The room is occupied by a guest but has not been cleaned

    O/D

  • 8

    The room is occupied by a guest and has been cleaned and inspected by the floor supervisor

    O/C/I

  • 9

    The room attendant is currently cleaning this room.

    CIP

  • 10

    The guest is still registered and has not checked out but the bed has not been used.

    P

  • 11

    The room assigned to the guest arriving is ready and has been cleaned, inspected and ready for occupancy.

    VR

  • 12

    The guest has vacated the room but has not been cleaned.

    V/D

  • 13

    The guest has vacated the room and been cleaned but not inspected.

    V/C

  • 14

    The guest has transferred to another room accommodation

    RT

  • 15

    The guest doesn’t want his or her room to be made up

    SR

  • 16

    The guest has just checked in

    NCI

  • 17

    The guest has transferred to another room accommodation

    RT

  • 18

    Guest has Heavy or more luggage than usual

    H/L

  • 19

    Guest has light or very less luggage

    L/L

  • 20

    Guest has no luggage also know as Scanty Baggage.

    N/L

  • 21

    Room is used by the hotel staff or someone staying from the management team.

    HU

  • 22

    The guest has settled his or her account, returned the room keys and left the hotel

    CO

  • 23

    The guest has requested and is being allowed to check out later than the normal/standard departure time of the hotel.

    LC

  • 24

    Guest has requested for an Early Checkin and is being allowed to check-in earlier than the normal/standard check-in time of the hotel.

    EC

  • 25

    The room is expected to become vacant after the following guest checks out.

    DO

  • 26

    Rooms kept under this status are not sellable and is deducted from the hotel inventory. Out of-order rooms have a variety of reasons, including the need of maintenance,refurbishing and extensive cleaning etc

    OOO

  • 27

    The guest has left the hotel premises without informing the front desk personnel but has made arrangement to settle his or her bill. Therefore the guest is not a skipper.

    DNC

  • 28

    The guests don’t want to be disturbed.

    DND

  • 29

    This service is done once during the day, usually between 6am to 4pm or so, applicable on the day/s after the day of your arrival up to the day/s before you depart

    MUR

  • 30

    involves preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room. The turn-down service is always carried out between 5 and 9 P.M. just before the client returns for the night.

    TDS

  • 31

    Room is Vacant, Cleaned and Inspected by the Housekeeping Supervisor.

    VCI

  • 32

    The guest will remain at least one more night and is not expected to check out.

    SO

  • 33

    The guest has already departed but the room has not yet been cleaned and is not ready for sales

    OC

  • 34

    The guest has already arrived at the hotel, but the assigned room is not yet ready. if the room status is on-queue, the housekeeping staff prioritizes this rooms first.

    OQ

  • 35

    The guest has left the hotel and has not made any arrangements on the settlement of his or her account

    S

  • 36

    Until the guest has cleared been cleared by a hotel official, the guest cannot re-enter his or her room and has been locked out

    LO

  • 37

    After the previous guest checks out, the room is expected to be vacant.

    DO

  • 38

    The guest has been allowed to check out later than the standard departure time of the hotel

    LCO

  • 39

    The guest has settled his or her account and has returned the room keys, and left the hotel.

    CO

  • 40

    Arrival due today, but has not yet checked in

    A