暗記メーカー

front office 2

front office 2

16問 • 1年前

Mitch Andrea Arboleda

問題一覧

1

is also known as a “Hotel Manager”. He (or she) oversees the efficient and profitable running of the hotel property.

general manager

2

He or she plans, directs and coordinates activities of all departments also ensures that all basic hotel services are delivered to the guest efficiently.

room division manager

3

He/she has to coordinate between housekeeping crews in order to inspect assigned areas and to ensure.

executive manager

4

He or she reports directly to the room division manager. To ensure high guest satisfaction he or she is responsible for planning, directing, controlling and coordinating activities of all sections of the front office department.

front office manager

5

He or she supervises the performance of the reservation clerks and implement policies and procedures under guidance of Front office manager

reservation manager

6

Is responsible in the organization and efficiency of work in the reception area or the front desk by managing staff and ensures that the guests have an exceptional experience.

reception manager

7

spends most of their time interacting with the guests.

reception clerk

8

Is responsible in giving out mails, messages and parcels to the guests.

mail clerk

9

Is responsible in the controlling and giving out key

key clerk

10

Is responsible in meeting incoming guest at the airport and other arrival/departure ports and assists them with their other needs

airport representative

11

responsible for extending special assistance to VIP guests during their stay in the hotel by facilitating check-in and check-out,transportation arrangements and attending to special

guess service agent

12

ensures the efficient and profitable handling of all telephone communications.e operator. the efficient and profitable handling of all telephone communications.

telephone exchanger

13

charges to the guest accounts or the guest folio. He or she receives cash or credit transaction from the guests during

front office cashier

14

Supervises the activities and conduct of the bell man.

bell captain

15

sometimes referred to as bellhop. Hotel personnel responsible in assisting guest to their room and carrying luggage during check in and check out.

bellman

16

Is a physical location that provides temporary office solutions for all types of entrepreneurs and organizations. These spaces offer private or shared office solutions, with reception, courier, cleaning, security, internet and copy services usually also available.

business center

21st century (types of characters)

21st century (types of characters)

Mitch Andrea Arboleda · 12問 · 1年前

21st century (types of characters)

21st century (types of characters)

12問 • 1年前

Mitch Andrea Arboleda

21st century 2

21st century 2

Mitch Andrea Arboleda · 13問 · 1年前

21st century 2

21st century 2

13問 • 1年前

Mitch Andrea Arboleda

21st century 3

21st century 3

Mitch Andrea Arboleda · 34問 · 1年前

21st century 3

21st century 3

34問 • 1年前

Mitch Andrea Arboleda

entrep 1

entrep 1

Mitch Andrea Arboleda · 41問 · 1年前

entrep 1

entrep 1

41問 • 1年前

Mitch Andrea Arboleda

WHO IS THE ENTREPRENEUR

WHO IS THE ENTREPRENEUR

Mitch Andrea Arboleda · 11問 · 1年前

WHO IS THE ENTREPRENEUR

WHO IS THE ENTREPRENEUR

11問 • 1年前

Mitch Andrea Arboleda

CHARACTERISTICS OF ENTREPRENEURSHIP

CHARACTERISTICS OF ENTREPRENEURSHIP

Mitch Andrea Arboleda · 11問 · 1年前

CHARACTERISTICS OF ENTREPRENEURSHIP

CHARACTERISTICS OF ENTREPRENEURSHIP

11問 • 1年前

Mitch Andrea Arboleda

FIL 1

FIL 1

Mitch Andrea Arboleda · 19問 · 1年前

FIL 1

FIL 1

19問 • 1年前

Mitch Andrea Arboleda

FIL 2

FIL 2

Mitch Andrea Arboleda · 11問 · 1年前

FIL 2

FIL 2

11問 • 1年前

Mitch Andrea Arboleda

front office 1

front office 1

Mitch Andrea Arboleda · 13問 · 1年前

front office 1

front office 1

13問 • 1年前

Mitch Andrea Arboleda

front office 3

front office 3

Mitch Andrea Arboleda · 15問 · 1年前

front office 3

front office 3

15問 • 1年前

Mitch Andrea Arboleda

front office 4

front office 4

Mitch Andrea Arboleda · 18問 · 1年前

front office 4

front office 4

18問 • 1年前

Mitch Andrea Arboleda

MIL 1 AND 2

MIL 1 AND 2

Mitch Andrea Arboleda · 18問 · 1年前

MIL 1 AND 2

MIL 1 AND 2

18問 • 1年前

Mitch Andrea Arboleda

MIL 3 TO 5

MIL 3 TO 5

Mitch Andrea Arboleda · 18問 · 1年前

MIL 3 TO 5

MIL 3 TO 5

18問 • 1年前

Mitch Andrea Arboleda

MIL 6

MIL 6

Mitch Andrea Arboleda · 10問 · 1年前

MIL 6

MIL 6

10問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT 1

FRONT OFFICE PT 1

Mitch Andrea Arboleda · 21問 · 1年前

FRONT OFFICE PT 1

FRONT OFFICE PT 1

21問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT 2

FRONT OFFICE PT 2

Mitch Andrea Arboleda · 40問 · 1年前

FRONT OFFICE PT 2

FRONT OFFICE PT 2

40問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT3

FRONT OFFICE PT3

Mitch Andrea Arboleda · 14問 · 1年前

FRONT OFFICE PT3

FRONT OFFICE PT3

14問 • 1年前

Mitch Andrea Arboleda

FRONT OFFICE PT4

FRONT OFFICE PT4

Mitch Andrea Arboleda · 11問 · 1年前

FRONT OFFICE PT4

FRONT OFFICE PT4

11問 • 1年前

Mitch Andrea Arboleda

ENTREP 1

ENTREP 1

Mitch Andrea Arboleda · 14問 · 1年前

ENTREP 1

ENTREP 1

14問 • 1年前

Mitch Andrea Arboleda

ENTREP 2

ENTREP 2

Mitch Andrea Arboleda · 19問 · 1年前

ENTREP 2

ENTREP 2

19問 • 1年前

Mitch Andrea Arboleda

ENTREP 3

ENTREP 3

Mitch Andrea Arboleda · 5問 · 1年前

ENTREP 3

ENTREP 3

5問 • 1年前

Mitch Andrea Arboleda

21st century 4

21st century 4

Mitch Andrea Arboleda · 9問 · 1年前

21st century 4

21st century 4

9問 • 1年前

Mitch Andrea Arboleda

問題一覧

1

is also known as a “Hotel Manager”. He (or she) oversees the efficient and profitable running of the hotel property.

general manager

2

He or she plans, directs and coordinates activities of all departments also ensures that all basic hotel services are delivered to the guest efficiently.

room division manager

3

He/she has to coordinate between housekeeping crews in order to inspect assigned areas and to ensure.

executive manager

4

He or she reports directly to the room division manager. To ensure high guest satisfaction he or she is responsible for planning, directing, controlling and coordinating activities of all sections of the front office department.

front office manager

5

He or she supervises the performance of the reservation clerks and implement policies and procedures under guidance of Front office manager

reservation manager

6

Is responsible in the organization and efficiency of work in the reception area or the front desk by managing staff and ensures that the guests have an exceptional experience.

reception manager

7

spends most of their time interacting with the guests.

reception clerk

8

Is responsible in giving out mails, messages and parcels to the guests.

mail clerk

9

Is responsible in the controlling and giving out key

key clerk

10

Is responsible in meeting incoming guest at the airport and other arrival/departure ports and assists them with their other needs

airport representative

11

responsible for extending special assistance to VIP guests during their stay in the hotel by facilitating check-in and check-out,transportation arrangements and attending to special

guess service agent

12

ensures the efficient and profitable handling of all telephone communications.e operator. the efficient and profitable handling of all telephone communications.

telephone exchanger

13

charges to the guest accounts or the guest folio. He or she receives cash or credit transaction from the guests during

front office cashier

14

Supervises the activities and conduct of the bell man.

bell captain

15

sometimes referred to as bellhop. Hotel personnel responsible in assisting guest to their room and carrying luggage during check in and check out.

bellman

16

Is a physical location that provides temporary office solutions for all types of entrepreneurs and organizations. These spaces offer private or shared office solutions, with reception, courier, cleaning, security, internet and copy services usually also available.

business center