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99問 • 1年前
  • Na Me
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    問題一覧

  • 1

    Communication came from the Latin word “_________, ” which means to ____ or to _____ _________

    communicare, share, make familiar

  • 2

    Two Types of Communication

    Verbal, Non Verbal

  • 3

    the exchange of thoughts, messages or information, by speech, writing, signals, or behavior between a sender and a receiver

    Communication

  • 4

    Who stated that “Communication means the process of passing information and understanding from one person to another.”

    Theo Haiman

  • 5

    form of communication that takes place within a specific context

    Purposive Communication

  • 6

    Different Context of Purposive Communication

    scenes, cultures, social relations, settings or environment

  • 7

    includes the place, time, and occasion

    scenes

  • 8

    Who stated that Communication is the process of transmitting information and common understanding from one person to another

    Lunenburg

  • 9

    linear model of communication that provides a framework on how messages are sent and received

    Shannon-Weaver Model

  • 10

    What year was Shannon Weaver model created?

    1948

  • 11

    Who are the proponents of Shannon Weaver Model?

    Claude Shannon, Warren Weaver

  • 12

    Components of Shannon Weaver Model (in chronological order)

    Sender, Encoding, Channel, Noise, Decoding, Receiver, Feedback

  • 13

    the starter or the source of the idea, and it is also called as information source of communicator.

    Sender

  • 14

    The sender's ____ is necessary because people may agree or not depending on it

    credibility

  • 15

    an encoder is also called as _____

    transmitter

  • 16

    process of selecting words and transforming ideas into a communicable message

    Encoding

  • 17

    channel used in face to face communication

    soundwaves

  • 18

    According to _____ (2019), the communication channel is the infrastructure that gets information from the sender and transmitter going to the decoder and receiver.

    Drew

  • 19

    the means used to deliver the message, and it can either be oral or written.

    Channel

  • 20

    The choice of the channel depend on _____, ______, and _____ on the receiver

    availability, practicality, impact

  • 21

    interference that disrupts communication

    Noise

  • 22

    A decoder is also known as ____

    receptor

  • 23

    process of translating the message

    Decoding

  • 24

    receiver are also called as

    interpreters

  • 25

    What characteristics a receiver need to have?

    good listener, good comprehension skills

  • 26

    Who decided to incorporate feedback on the communication process model so as for the sender to know if the receiver received the message

    Norbert Weiner

  • 27

    three forms of feedback

    reply, reaction, response

  • 28

    Principles of Communication (7C's)

    Courtesy/Consideration, Clarity, Correctness, Concreteness, Completeness/Consistency, Credibility, Conciseness

  • 29

    means being aware of other’s feelings,

    Courtesy

  • 30

    another term for courtesy

    politeness

  • 31

    stems from the “you-attitude,” which means putting your receiver’s need first.

    Courtesy

  • 32

    knowing the viewpoints of the audience, their background, education level, mindset, etc.

    Consideration

  • 33

    involves using appropriate language, grammar, pronunciation, sentence construction, and delivery.

    Clarity

  • 34

    includes the correct grammar, spelling, pronunciation, and the correct information about the receiver of the message

    Correctness

  • 35

    all information should be authentic

    Correctness

  • 36

    sender should support the message with facts, figures, and words that are clear.

    Concreteness

  • 37

    means being particular, definite, and vivid rather than vague and broad.

    Concreteness

  • 38

    sender needs to compose the message through the receiver's perspective to ensure that all the necessary facts and information are included.

    Completeness and Consistency

  • 39

    3 guidelines to follow in achieving completeness and consistency

    Provide all the necessary information, Answer all the questions asked, Give something extra when desirable

  • 40

    7C's of Communication and their Relevance Courtesy/Consideration: Clarity: Correctness: Concreteness: Credibility: Conciseness: Completeness:

    Improves relationship, Make comprehension better, Builds confidence, Reinforces confidence, Builds trust, Saves time, Intoduces stability

  • 41

    ethics comes from the Greek word ____

    ethos

  • 42

    platinum rule was according to?

    Bennett

  • 43

    Ethics in Communication

    Adhering to the golden rule or the platinum rule, Considering the feelings of the receiver, Acknowledge the source of idea and information, Speaking the truth

  • 44

    Communication catalyzes ______

    globalization

  • 45

    structural phenomenon of increasing interdependence among various parts of the world

    Globalization

  • 46

    Who said that globalization is thestructural phenomenon of increasing interdependence among various parts of the world.

    Cornali and Tirocchi

  • 47

    Three Major Aspects of Globalization

    Transformation, The global interdependence, The advancement of technology

  • 48

    for people and culture becomes a norm of life.

    The global interdependence

  • 49

    Changes in the economy, culture, and society.

    Transformation

  • 50

    numerous technological revolution for interconnected society

    The advancement of technology

  • 51

    As a result, _______ (2005) claims "That the flux and complexity of changes will continue to increase in the years ahead"

    Chen

  • 52

    Defined as the synthesis of an underlying system of knowledge and skills needed for communication.

    Communication Competence

  • 53

    Who termed communicative competence?

    Swain and Canale

  • 54

    Components of Communicative Competence According to Swain and Canale

    Grammarical Competence, Sociolinguistic Competence, Discourse Competence, Strategic Competence

  • 55

    the domain of grammatical and lexical capacity

    Grammatical Competence

  • 56

    According to _______, it is the linguistic competence

    Noah Chomsky

  • 57

    Pertains to an understanding of the social context in which communication takes place

    Sociolinguistic Competence

  • 58

    relates to the coping strategies the communicators employ to initiate, terminate, maintain, repair and redirect communication

    Strategic Competence

  • 59

    The ability to interpret individual message elements in terms of their interconnectedness

    Discourse Competence

  • 60

    Who defined communicative competence as "the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in the various context"

    Cooley and Roach

  • 61

    3 parts that can be unpacked in communication competence definition of Cooley and Roach

    Knowledge, Ability to use, Adapt to Various Context

  • 62

    Knowing how to do something and understanding why things are done the way they are

    Knowledge

  • 63

    Makes it impossible to have one standard for what counts as communication competence

    Adapt to various context

  • 64

    Individual factors affect our ability to do anything.

    Ability to use

  • 65

    Cultural Variables that affect competence

    Race and Nationality

  • 66

    Social Variables that affect competence

    Status and Power

  • 67

    The ability of individuals that relates effectively to self and others in daily life.

    Competence

  • 68

    defines communication competence as An innate individual trait that is not related to personal intellect or education.

    Guo Ming Chen

  • 69

    Who said that communication competence is an internal ability that is naturally enhanced and luminated through the promotion of empathy in the process of socialization.

    Weinstein

  • 70

    Who developed a model of global communication competence?

    Chen

  • 71

    Four Dimension of Global Communication Competence

    Global Mindset, Mapping the Culture, Aligning the Interaction, Unfolding the Self

  • 72

    psychological process that represents patterns of an individual or group thinking.

    Mindset

  • 73

    Culturally sensitive – Open – Knowledgeable – Critical and Holistic thinkers – Flexible

    Global Mindset

  • 74

    Which of the following is not a characteristic of a people with global mindset?

    Motivation

  • 75

    ability to look for shared communication symbols and project the self into another person’s mind by thinking the same thoughts and feelings and the same emotions as the person

    Unfolding the Self

  • 76

    What is not included in unfolding the self?

    Knowledgeable

  • 77

    requires us to contrast cultural differences

    Mapping the Culture

  • 78

    one of the basic needs of human beings to interact and adjust effectively with other human fellows and environment.

    Adroitness

  • 79

    Two components of Adroitness

    Effectiveness, Appropriateness

  • 80

    Three Context of Appropriateness

    Verbal and Non Verbal Context, Relational Context, Environmental Context

  • 81

    Impacts of Globalization

    Virtual Interaction, Cultural Awareness in Speech, Cultural Awareness in Body Language, Time Difference

  • 82

    communicating via email to distant team members requires a certain etiquette and nuance not necessarily in face-to-face interactions.

    Virtual Interaction

  • 83

    emerging form of literacy in the globalizing society

    Computer Literacy

  • 84

    internet feature that allows people to communicate in real time with strangers

    Chat Room

  • 85

    young people who are regarded as the native speaker of the digital language of computers.

    Digital Natives

  • 86

    adults who learn to adapt to their environment at the same time they always retain, to some degree, their language.

    Digital Immigrants

  • 87

    oriented towards the creation of conscious, critical forms of integration in the globalizing society.

    Digital Citizenship

  • 88

    Ability to evaluate a variety of technological solutions, more than just knowing how to use a specific technology well.

    Digital Skills

  • 89

    are ideograms and smileys used in electronic messages and web pages

    Emoji

  • 90

    words without letters conveying emotional responses, such as smileys

    Emoticons

  • 91

    it refers to the computer-mediated communication that is more socially desirable than face-to-face communication.

    Hyperpersonal Communication

  • 92

    refer to the shifting landscape of people across culture and borders

    Ethnoscape

  • 93

    -transformation of communication media

    Mediamorphosis

  • 94

    It refers broadly to the convergence of telecommunications and information processing.

    Telematic Network

  • 95

    It refers to the audio and video available through a website.

    Streaming Multimedia

  • 96

    it is the first that the Internet would change language.

    OMG

  • 97

    an ego manical madness that gripped the world where a greater focus is given to the individual.

    Selfie

  • 98

    use of a computer to simulate an experience in a way that is obscure from reality.

    Virtual Reality

  • 99

    community that exists in the world of electronic communication rather than in the physical world.

    Virtual Community

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    問題一覧

  • 1

    Communication came from the Latin word “_________, ” which means to ____ or to _____ _________

    communicare, share, make familiar

  • 2

    Two Types of Communication

    Verbal, Non Verbal

  • 3

    the exchange of thoughts, messages or information, by speech, writing, signals, or behavior between a sender and a receiver

    Communication

  • 4

    Who stated that “Communication means the process of passing information and understanding from one person to another.”

    Theo Haiman

  • 5

    form of communication that takes place within a specific context

    Purposive Communication

  • 6

    Different Context of Purposive Communication

    scenes, cultures, social relations, settings or environment

  • 7

    includes the place, time, and occasion

    scenes

  • 8

    Who stated that Communication is the process of transmitting information and common understanding from one person to another

    Lunenburg

  • 9

    linear model of communication that provides a framework on how messages are sent and received

    Shannon-Weaver Model

  • 10

    What year was Shannon Weaver model created?

    1948

  • 11

    Who are the proponents of Shannon Weaver Model?

    Claude Shannon, Warren Weaver

  • 12

    Components of Shannon Weaver Model (in chronological order)

    Sender, Encoding, Channel, Noise, Decoding, Receiver, Feedback

  • 13

    the starter or the source of the idea, and it is also called as information source of communicator.

    Sender

  • 14

    The sender's ____ is necessary because people may agree or not depending on it

    credibility

  • 15

    an encoder is also called as _____

    transmitter

  • 16

    process of selecting words and transforming ideas into a communicable message

    Encoding

  • 17

    channel used in face to face communication

    soundwaves

  • 18

    According to _____ (2019), the communication channel is the infrastructure that gets information from the sender and transmitter going to the decoder and receiver.

    Drew

  • 19

    the means used to deliver the message, and it can either be oral or written.

    Channel

  • 20

    The choice of the channel depend on _____, ______, and _____ on the receiver

    availability, practicality, impact

  • 21

    interference that disrupts communication

    Noise

  • 22

    A decoder is also known as ____

    receptor

  • 23

    process of translating the message

    Decoding

  • 24

    receiver are also called as

    interpreters

  • 25

    What characteristics a receiver need to have?

    good listener, good comprehension skills

  • 26

    Who decided to incorporate feedback on the communication process model so as for the sender to know if the receiver received the message

    Norbert Weiner

  • 27

    three forms of feedback

    reply, reaction, response

  • 28

    Principles of Communication (7C's)

    Courtesy/Consideration, Clarity, Correctness, Concreteness, Completeness/Consistency, Credibility, Conciseness

  • 29

    means being aware of other’s feelings,

    Courtesy

  • 30

    another term for courtesy

    politeness

  • 31

    stems from the “you-attitude,” which means putting your receiver’s need first.

    Courtesy

  • 32

    knowing the viewpoints of the audience, their background, education level, mindset, etc.

    Consideration

  • 33

    involves using appropriate language, grammar, pronunciation, sentence construction, and delivery.

    Clarity

  • 34

    includes the correct grammar, spelling, pronunciation, and the correct information about the receiver of the message

    Correctness

  • 35

    all information should be authentic

    Correctness

  • 36

    sender should support the message with facts, figures, and words that are clear.

    Concreteness

  • 37

    means being particular, definite, and vivid rather than vague and broad.

    Concreteness

  • 38

    sender needs to compose the message through the receiver's perspective to ensure that all the necessary facts and information are included.

    Completeness and Consistency

  • 39

    3 guidelines to follow in achieving completeness and consistency

    Provide all the necessary information, Answer all the questions asked, Give something extra when desirable

  • 40

    7C's of Communication and their Relevance Courtesy/Consideration: Clarity: Correctness: Concreteness: Credibility: Conciseness: Completeness:

    Improves relationship, Make comprehension better, Builds confidence, Reinforces confidence, Builds trust, Saves time, Intoduces stability

  • 41

    ethics comes from the Greek word ____

    ethos

  • 42

    platinum rule was according to?

    Bennett

  • 43

    Ethics in Communication

    Adhering to the golden rule or the platinum rule, Considering the feelings of the receiver, Acknowledge the source of idea and information, Speaking the truth

  • 44

    Communication catalyzes ______

    globalization

  • 45

    structural phenomenon of increasing interdependence among various parts of the world

    Globalization

  • 46

    Who said that globalization is thestructural phenomenon of increasing interdependence among various parts of the world.

    Cornali and Tirocchi

  • 47

    Three Major Aspects of Globalization

    Transformation, The global interdependence, The advancement of technology

  • 48

    for people and culture becomes a norm of life.

    The global interdependence

  • 49

    Changes in the economy, culture, and society.

    Transformation

  • 50

    numerous technological revolution for interconnected society

    The advancement of technology

  • 51

    As a result, _______ (2005) claims "That the flux and complexity of changes will continue to increase in the years ahead"

    Chen

  • 52

    Defined as the synthesis of an underlying system of knowledge and skills needed for communication.

    Communication Competence

  • 53

    Who termed communicative competence?

    Swain and Canale

  • 54

    Components of Communicative Competence According to Swain and Canale

    Grammarical Competence, Sociolinguistic Competence, Discourse Competence, Strategic Competence

  • 55

    the domain of grammatical and lexical capacity

    Grammatical Competence

  • 56

    According to _______, it is the linguistic competence

    Noah Chomsky

  • 57

    Pertains to an understanding of the social context in which communication takes place

    Sociolinguistic Competence

  • 58

    relates to the coping strategies the communicators employ to initiate, terminate, maintain, repair and redirect communication

    Strategic Competence

  • 59

    The ability to interpret individual message elements in terms of their interconnectedness

    Discourse Competence

  • 60

    Who defined communicative competence as "the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in the various context"

    Cooley and Roach

  • 61

    3 parts that can be unpacked in communication competence definition of Cooley and Roach

    Knowledge, Ability to use, Adapt to Various Context

  • 62

    Knowing how to do something and understanding why things are done the way they are

    Knowledge

  • 63

    Makes it impossible to have one standard for what counts as communication competence

    Adapt to various context

  • 64

    Individual factors affect our ability to do anything.

    Ability to use

  • 65

    Cultural Variables that affect competence

    Race and Nationality

  • 66

    Social Variables that affect competence

    Status and Power

  • 67

    The ability of individuals that relates effectively to self and others in daily life.

    Competence

  • 68

    defines communication competence as An innate individual trait that is not related to personal intellect or education.

    Guo Ming Chen

  • 69

    Who said that communication competence is an internal ability that is naturally enhanced and luminated through the promotion of empathy in the process of socialization.

    Weinstein

  • 70

    Who developed a model of global communication competence?

    Chen

  • 71

    Four Dimension of Global Communication Competence

    Global Mindset, Mapping the Culture, Aligning the Interaction, Unfolding the Self

  • 72

    psychological process that represents patterns of an individual or group thinking.

    Mindset

  • 73

    Culturally sensitive – Open – Knowledgeable – Critical and Holistic thinkers – Flexible

    Global Mindset

  • 74

    Which of the following is not a characteristic of a people with global mindset?

    Motivation

  • 75

    ability to look for shared communication symbols and project the self into another person’s mind by thinking the same thoughts and feelings and the same emotions as the person

    Unfolding the Self

  • 76

    What is not included in unfolding the self?

    Knowledgeable

  • 77

    requires us to contrast cultural differences

    Mapping the Culture

  • 78

    one of the basic needs of human beings to interact and adjust effectively with other human fellows and environment.

    Adroitness

  • 79

    Two components of Adroitness

    Effectiveness, Appropriateness

  • 80

    Three Context of Appropriateness

    Verbal and Non Verbal Context, Relational Context, Environmental Context

  • 81

    Impacts of Globalization

    Virtual Interaction, Cultural Awareness in Speech, Cultural Awareness in Body Language, Time Difference

  • 82

    communicating via email to distant team members requires a certain etiquette and nuance not necessarily in face-to-face interactions.

    Virtual Interaction

  • 83

    emerging form of literacy in the globalizing society

    Computer Literacy

  • 84

    internet feature that allows people to communicate in real time with strangers

    Chat Room

  • 85

    young people who are regarded as the native speaker of the digital language of computers.

    Digital Natives

  • 86

    adults who learn to adapt to their environment at the same time they always retain, to some degree, their language.

    Digital Immigrants

  • 87

    oriented towards the creation of conscious, critical forms of integration in the globalizing society.

    Digital Citizenship

  • 88

    Ability to evaluate a variety of technological solutions, more than just knowing how to use a specific technology well.

    Digital Skills

  • 89

    are ideograms and smileys used in electronic messages and web pages

    Emoji

  • 90

    words without letters conveying emotional responses, such as smileys

    Emoticons

  • 91

    it refers to the computer-mediated communication that is more socially desirable than face-to-face communication.

    Hyperpersonal Communication

  • 92

    refer to the shifting landscape of people across culture and borders

    Ethnoscape

  • 93

    -transformation of communication media

    Mediamorphosis

  • 94

    It refers broadly to the convergence of telecommunications and information processing.

    Telematic Network

  • 95

    It refers to the audio and video available through a website.

    Streaming Multimedia

  • 96

    it is the first that the Internet would change language.

    OMG

  • 97

    an ego manical madness that gripped the world where a greater focus is given to the individual.

    Selfie

  • 98

    use of a computer to simulate an experience in a way that is obscure from reality.

    Virtual Reality

  • 99

    community that exists in the world of electronic communication rather than in the physical world.

    Virtual Community