(Pre-Finals) ASIA Mocktest BSIT 505

44問 • 4ヶ月前

問題一覧

This focuses on managing, maintaining, inspecting, and repairing plants of business assets throughout its life cycle. For this system, assets refer to the equipment, machinery, and facilities that an organization has.

SAP Enterprise Asset Management

What benefit of enterprise asset management is being described? "By proactively managing maintenance, unexpected breakdowns are lessened, eventually increasing critical asset reliability"

Increased Asset Reliability

What benefit of enterprise asset management is being described? "This leads to reduced downtime, faster response time, and optimized resource utilization. Businesses can operate without worries as assets are in good condition."

Improved Efficiency

What benefit of enterprise asset management is being described? "Through better asset management, businesses can control maintenance expenses, minimize unnecessary parts inventory, and extend the lifespan of assets."

Cost-Saving

What benefit of enterprise asset management is being described? "The business can meet regulatory compliance requirements and ensure that safety standards are upheld."

Compliance and Safety

Which is NOT a benefit of applying enterprise asset management?

Improved Asset Management

the plant wherein the technical objects of a company are installed. It has oriented organizational units such as Location (e.g., building number, coordinates), Plant Section (responsibility for working assets), and Work Center (process measures of plant maintenance).

Maintenance Plant

the plant in which maintenance tasks are planned and prepared.

Maintenance Planning Plant

Which statement best describes Functional Location?

It is a hierarchically organized structure representing the location, a technical system, a building, or a part of it where a maintenance measure is performed. It can also have different types of equipment.

Which statement IS NOT TRUE for Equipment?

It is a hierarchically organized structure representing the location, a technical system, a building, or a part of it where a maintenance measure is performed.

Which statement best describes Bill of Material (BOM)?

It is the complete structured list of all components. It can be allocated to functional locations or equipment.

Which statement is NOT TRUE about Planning?

Examples include pumps, personal computers, circulation fans, and engines.

Which statement best describes Maintenance Order Control Function?

This can vary depending on the order type.

Which statement best describes a Notification?

It tells maintenance that something needs fixing by highlighting a breakdown that needs to be actioned quickly. It can also be used to record works already carried out because a history needs to be maintained.

Which of the following are Maintenance Order Control Functions?

Mass change or mass editing, Availability check for spare parts, Capacity requirements planning, Printing work instruction papers

Which of the following are Order completion steps in Implementation and Completion?

Time Confirmation, Technical Completion Confirmation, Technical Completion

Which of the following are The advantages of the equipment master data?

Administration of individual objects and data, Verification of maintenance tasks, Object-oriented cost monitoring, Data gathering and analysis for extended periods

Which of the following are The advantages of the BOM master data?

Structuring of objects, Service parts planning in maintenance orders and maintenance task list, Within the plant maintenance, these are used if there are similar objects that can be maintained.

It manages a wide range of service scenarios from pre-sales, sales, to post-sales. It could be for helpdesks helping the customer over the phone or complicated annual maintenance contracts for the after-sale of a car, computer, or power generator.

SAP Customer Service (CS)

It is responsible for the sale of certain products or services. It also has a legal liability for products and customer claims.

Sales Organization

It is used for products or services to reach the customer. Examples include wholesale, retail, and direct sales.

Distribution Channel

It is a way of grouping materials, products, or services.

Division

It is a combination of Sales Organization, Distribution Channel, and Division. It also determines the conditions, such as pricing for sales activities.

Sales Area

This master data contains information necessary for processing orders, deliveries, invoices, and customer payments. Every customer must have a master record. This master is divided into three (3) areas: General Data, Company Code Data, and Sales Area Data.

Customer Master Data

This master data contains the information needed to do business with external suppliers. It is used and maintained primarily by the Purchasing and Accounting Departments. Just like a Customer master, a vendor must have a master record.

Vendor Master

It is a location within a plant where value-added work such as operations or activities, is performed. It can represent people or groups of people, machines or groups of machines, and assembly lines. This is used to define capacities includes Labor, Machine, Output, and Emission.

Work Center

The document for capturing customer complaints. It is how notifications from a customer are entered and managed in Customer Service.

Service Notification

It is a guarantee to vouch for defects or faults in the product purchased, valid for a specific set time. The services defined and covered range from repairing a defect to taking the product back for replacement.

Warranty

It records the service package details one has agreed to provide a recipient over a specific period.

Service Contract

It is an agreement defines the validity period, services, and conditions for at least one technical object.

Long-term agreement

This contract provides maintenance of technical objects in a predefined manner.

Service and maintenance contract

A legally binding offer with fixed conditions made to a customer for the performance of certain services.

Service Quotation

It Provides functions for managing the necessary activities that repairing goods for a customer entails. It covers registering the repair request from the customer and billing the customer for the service performed.

Repair Order

What are the first and second steps of the Service Order Process?

A service order must be created first before planning and releasing a request.

What are the third and fourth steps of the Service Order Process?

After the service order is released, the activities are executed and performed such as repair and maintenance.

What is the fifth step of the Service Order Process?

A confirmation and technical completion are achieved to issue the accrued cost in the form of billing.

What is the sixth step of the Service Order Process?

After the payment is settled, then the business or service is completed.

What is the first step in the Goods Return and Repair Process?

A customer message is initiated informing the business about a possible goods return due to a defect

What is the second step in the Goods Return and Repair Process?

A customer repair order is created and issued.

What is the fourth step in the Goods Return and Repair Process?

A customer sends the item for a technical inspection.

What is the fifth step in the Goods Return and Repair Process?

A repair is then conducted based on the evaluation of a technician.

What is the sixth step in the Goods Return and Repair Process?

A service order is issued after the repair is completed.

What is the seventh step in the Goods Return and Repair Process?

A goods issue is initiated to return the fixed item to the customer.

What is the last step in the Goods Return and Repair Process?

Billing is used to settle the payment in case the warranty does not cover it.

The Contemporary World Mock test (Prelims)

Xai Alexandrei Delos Reyes · 58問 · 2年前

The Contemporary World Mock test (Prelims)