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SRGG (Midterm Exam)

SRGG (Midterm Exam)
56問 • 1年前
  • Angela Abelinde
  • 通報

    問題一覧

  • 1

    The adoption by a business of a strategic focus for fulfilling the economic, legal, ethical and philanthropic responsibilities expected of it by its stakeholders

    social responsibility

  • 2

    social responsibility applies to what types of businesses

    small businesses

  • 3

    Pyramid of Social Responsibility

    philanthropic

  • 4

    Maintain profitability

    economic

  • 5

    Abide by legal and regulatory influence

    legal

  • 6

    Ensure just and fair behavior in the workplace

    ethical

  • 7

    Promote human welfare and goodwill

    philanthropic

  • 8

    Those constituents who have a stake in, or claim on, some aspect of a company’s products, operations, markets, industry, and outcomes

    stakeholders

  • 9

    Requires a stakeholder orientation (give 5)

    customers

  • 10

    – Economic dominance of corporations – Total autonomy of top management

    1940s

  • 11

    – Few formal governance procedures restraining management actions – Organizational charitable giving expanded (charities, arts, culture, and community) – Laws are passed that require protection of the natural environment, safer products, promotion of equity, and supporting workplace diversity.

    1950s to 1960s

  • 12

    – World competition, bankruptcies, mergers and acquisitions

    1970s

  • 13

    – Flatter organizations (downsizing) – More business scandals – Empowerment of lower-level employees – Focus on profitability and economies of scale

    1980s

  • 14

    – Less employee loyalty and increased “job hopping” – Growth of temporary employment – Greater interest in ethics and social responsibility

    1990s

  • 15

    – Special interest groups, companies, human rights activists, and government strive to balance economic and social goals. – Major scandals damage the global economy.

    2000s

  • 16

    Lessons Learned from Economic Crisis

    transparency

  • 17

    Who determines social responsibility on a global scale?

    host country

  • 18

    Companies adopt citizenship profiles that are greater than in their home market

    expansionist

  • 19

    Companies adopt citizenship profiles that are active both at home and abroad.

    activists

  • 20

    Companies adopt citizenship profiles that are at a minimum at home and abroad.

    minimalists

  • 21

    Companies adopt citizenship profiles that are lower than in their home market.

    reductionists

  • 22

    Benefits of Social Responsibility

    Greater trust with stakeholders

  • 23

    He contends that low trust results in organizational decay and relationship deterioration.

    Stephen Covey

  • 24

    What happens when employee loyalty is breached?

    Efficiency decreases

  • 25

    Employee-centered programs

    health care benefits

  • 26

    Rewards employees for contributing to and gaining from organizational success and allows them to gain from it

    Employee stock ownership plans (ESOPs)

  • 27

    is an economic idea that refers to the connections between individuals and entities that can be economically valuable. Social networks that include people who trust and assist each other can be a powerful asset. These relationships between individuals and companies can lead to a state in which each thinks of the other when something needs to be done.

    social capital

  • 28

    Groups that may influence and/or be affected by the company, but are not engaged in economic exchanges with the firm:

    media

  • 29

    Extent to which coercive, utilitarian, or symbolic means can be used to impose a stakeholder’s views upon an organization

    power

  • 30

    Perception or belief that a stakeholder’s actions are proper, desirable, or appropriate

    legitimacy

  • 31

    Pressure that a stakeholder exerts on managers and organizations by stressing the urgency of its claims

    urgency

  • 32

    is considered one of the more important practices of business today.

    building effective relationship

  • 33

    Pressure that a stakeholder exerts on managers and organizations by stressing the urgency of its claims

    urgency

  • 34

    Extent to which coercive, utilitarian, or symbolic means can be used to impose a stakeholder’s views upon an organization

    power

  • 35

    Perception or belief that a stakeholder’s actions are proper, desirable, or appropriate

    legitimacy

  • 36

    The process of building and sustaining a company’s good name and generating positive feedback from stakeholders.

    reputation management

  • 37

    The process of handling a high-impact event characterized by ambiguity and the need for swift action

    crisis management

  • 38

    Success and failure outcomes for organization and stakeholders

    resolution

  • 39

    Crisis occurs

    acute stage

  • 40

    Warning signs and symptoms may occur

    prodromal stage

  • 41

    Ongoing crisis requires explanation and decision making

    chronic stage

  • 42

    • An asset, which resides in relationships, that is characterized by mutual goals and trust • Facilitates smooth internal and external transactions and processes

    social capital

  • 43

    is an economic idea that refers to the connections between individuals and entities that can be economically valuable. Social networks that include people who trust and assist each other can be a powerful asset. These relationships between individuals and companies can lead to a state in which each thinks of the other when something needs to be done.

    social capital

  • 44

    Anticipate responsibility and doing more than is required

    proactive behavior

  • 45

    Accept responsibility and doing only what is required

    accommodative behavior

  • 46

    Admitting responsibility and doing the least that is required

    defensive behavior

  • 47

    Denying responsibility and doing less than is required

    reactive behavior

  • 48

    -is the formal system of oversight, accountability, and control for organizational decisions and resources. -is the system of rules, practices and processes by which a company is directed and controlled.  -essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers, suppliers, financiers, government and the community.

    corporate governance

  • 49

    Collapse of U.S. financial system discloses corruption and need for greater oversight and control.

    2008-2009

  • 50

    Sarbanes-Oxley Act brought sweeping changes in corporate governance.

    2002

  • 51

    Boards of directors play a greater role in strategy formulation, andthere is movement toward corporate governance committees

    Mid 1990's

  • 52

    U.S. Securities & Exchange Commission (SEC) is formed, requiring corporations to allow shareholder resolutions to be brought to a vote of all shareholders.

    1932

  • 53

    The goal of business is to align the interests of principals and agents so that organizational value and viability are maintained.

    Mid 1900's

  • 54

    • Assume legal responsibility for firm’s resources and decisions • Appoint top executive officers • Maintain a fiduciary duty • Monitor decisions made by managers on behalf of the company • Growing interest in hiring “outside directors” to bring in more independent thought and action

    board of directors

  • 55

    is a set of standards for a company’s operations that socially conscious investors use to screen investments.

    environmental, social, and governance criteria

  • 56

    • looks at how a company performs as a steward of the natural environment. • look at a company’s energy use, waste, pollution, natural resource conservation and animal treatment. • they also evaluate which environmental risks might affect a company’s income and how the company is managing those risks.

    environmental criteria

  • UNDERSTANDING THE SELF

    UNDERSTANDING THE SELF

    Angela Abelinde · 67問 · 2年前

    UNDERSTANDING THE SELF

    UNDERSTANDING THE SELF

    67問 • 2年前
    Angela Abelinde

    HRM QUIZ (CHAPTER 4)

    HRM QUIZ (CHAPTER 4)

    Angela Abelinde · 17問 · 2年前

    HRM QUIZ (CHAPTER 4)

    HRM QUIZ (CHAPTER 4)

    17問 • 2年前
    Angela Abelinde

    HRM QUIZ (CHAPTER 3 - Identification)

    HRM QUIZ (CHAPTER 3 - Identification)

    Angela Abelinde · 68問 · 2年前

    HRM QUIZ (CHAPTER 3 - Identification)

    HRM QUIZ (CHAPTER 3 - Identification)

    68問 • 2年前
    Angela Abelinde

    HRM QUIZ (Chapter 3 - Enumeration)

    HRM QUIZ (Chapter 3 - Enumeration)

    Angela Abelinde · 13問 · 2年前

    HRM QUIZ (Chapter 3 - Enumeration)

    HRM QUIZ (Chapter 3 - Enumeration)

    13問 • 2年前
    Angela Abelinde

    MMW

    MMW

    Angela Abelinde · 59問 · 2年前

    MMW

    MMW

    59問 • 2年前
    Angela Abelinde

    BFI (CHAPTER 1)

    BFI (CHAPTER 1)

    Angela Abelinde · 31問 · 1年前

    BFI (CHAPTER 1)

    BFI (CHAPTER 1)

    31問 • 1年前
    Angela Abelinde

    BFI (CHAPTER 2)

    BFI (CHAPTER 2)

    Angela Abelinde · 23問 · 1年前

    BFI (CHAPTER 2)

    BFI (CHAPTER 2)

    23問 • 1年前
    Angela Abelinde

    BFI (CHAPTER 3)

    BFI (CHAPTER 3)

    Angela Abelinde · 21問 · 1年前

    BFI (CHAPTER 3)

    BFI (CHAPTER 3)

    21問 • 1年前
    Angela Abelinde

    COMPUTER

    COMPUTER

    Angela Abelinde · 72問 · 1年前

    COMPUTER

    COMPUTER

    72問 • 1年前
    Angela Abelinde

    問題一覧

  • 1

    The adoption by a business of a strategic focus for fulfilling the economic, legal, ethical and philanthropic responsibilities expected of it by its stakeholders

    social responsibility

  • 2

    social responsibility applies to what types of businesses

    small businesses

  • 3

    Pyramid of Social Responsibility

    philanthropic

  • 4

    Maintain profitability

    economic

  • 5

    Abide by legal and regulatory influence

    legal

  • 6

    Ensure just and fair behavior in the workplace

    ethical

  • 7

    Promote human welfare and goodwill

    philanthropic

  • 8

    Those constituents who have a stake in, or claim on, some aspect of a company’s products, operations, markets, industry, and outcomes

    stakeholders

  • 9

    Requires a stakeholder orientation (give 5)

    customers

  • 10

    – Economic dominance of corporations – Total autonomy of top management

    1940s

  • 11

    – Few formal governance procedures restraining management actions – Organizational charitable giving expanded (charities, arts, culture, and community) – Laws are passed that require protection of the natural environment, safer products, promotion of equity, and supporting workplace diversity.

    1950s to 1960s

  • 12

    – World competition, bankruptcies, mergers and acquisitions

    1970s

  • 13

    – Flatter organizations (downsizing) – More business scandals – Empowerment of lower-level employees – Focus on profitability and economies of scale

    1980s

  • 14

    – Less employee loyalty and increased “job hopping” – Growth of temporary employment – Greater interest in ethics and social responsibility

    1990s

  • 15

    – Special interest groups, companies, human rights activists, and government strive to balance economic and social goals. – Major scandals damage the global economy.

    2000s

  • 16

    Lessons Learned from Economic Crisis

    transparency

  • 17

    Who determines social responsibility on a global scale?

    host country

  • 18

    Companies adopt citizenship profiles that are greater than in their home market

    expansionist

  • 19

    Companies adopt citizenship profiles that are active both at home and abroad.

    activists

  • 20

    Companies adopt citizenship profiles that are at a minimum at home and abroad.

    minimalists

  • 21

    Companies adopt citizenship profiles that are lower than in their home market.

    reductionists

  • 22

    Benefits of Social Responsibility

    Greater trust with stakeholders

  • 23

    He contends that low trust results in organizational decay and relationship deterioration.

    Stephen Covey

  • 24

    What happens when employee loyalty is breached?

    Efficiency decreases

  • 25

    Employee-centered programs

    health care benefits

  • 26

    Rewards employees for contributing to and gaining from organizational success and allows them to gain from it

    Employee stock ownership plans (ESOPs)

  • 27

    is an economic idea that refers to the connections between individuals and entities that can be economically valuable. Social networks that include people who trust and assist each other can be a powerful asset. These relationships between individuals and companies can lead to a state in which each thinks of the other when something needs to be done.

    social capital

  • 28

    Groups that may influence and/or be affected by the company, but are not engaged in economic exchanges with the firm:

    media

  • 29

    Extent to which coercive, utilitarian, or symbolic means can be used to impose a stakeholder’s views upon an organization

    power

  • 30

    Perception or belief that a stakeholder’s actions are proper, desirable, or appropriate

    legitimacy

  • 31

    Pressure that a stakeholder exerts on managers and organizations by stressing the urgency of its claims

    urgency

  • 32

    is considered one of the more important practices of business today.

    building effective relationship

  • 33

    Pressure that a stakeholder exerts on managers and organizations by stressing the urgency of its claims

    urgency

  • 34

    Extent to which coercive, utilitarian, or symbolic means can be used to impose a stakeholder’s views upon an organization

    power

  • 35

    Perception or belief that a stakeholder’s actions are proper, desirable, or appropriate

    legitimacy

  • 36

    The process of building and sustaining a company’s good name and generating positive feedback from stakeholders.

    reputation management

  • 37

    The process of handling a high-impact event characterized by ambiguity and the need for swift action

    crisis management

  • 38

    Success and failure outcomes for organization and stakeholders

    resolution

  • 39

    Crisis occurs

    acute stage

  • 40

    Warning signs and symptoms may occur

    prodromal stage

  • 41

    Ongoing crisis requires explanation and decision making

    chronic stage

  • 42

    • An asset, which resides in relationships, that is characterized by mutual goals and trust • Facilitates smooth internal and external transactions and processes

    social capital

  • 43

    is an economic idea that refers to the connections between individuals and entities that can be economically valuable. Social networks that include people who trust and assist each other can be a powerful asset. These relationships between individuals and companies can lead to a state in which each thinks of the other when something needs to be done.

    social capital

  • 44

    Anticipate responsibility and doing more than is required

    proactive behavior

  • 45

    Accept responsibility and doing only what is required

    accommodative behavior

  • 46

    Admitting responsibility and doing the least that is required

    defensive behavior

  • 47

    Denying responsibility and doing less than is required

    reactive behavior

  • 48

    -is the formal system of oversight, accountability, and control for organizational decisions and resources. -is the system of rules, practices and processes by which a company is directed and controlled.  -essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers, suppliers, financiers, government and the community.

    corporate governance

  • 49

    Collapse of U.S. financial system discloses corruption and need for greater oversight and control.

    2008-2009

  • 50

    Sarbanes-Oxley Act brought sweeping changes in corporate governance.

    2002

  • 51

    Boards of directors play a greater role in strategy formulation, andthere is movement toward corporate governance committees

    Mid 1990's

  • 52

    U.S. Securities & Exchange Commission (SEC) is formed, requiring corporations to allow shareholder resolutions to be brought to a vote of all shareholders.

    1932

  • 53

    The goal of business is to align the interests of principals and agents so that organizational value and viability are maintained.

    Mid 1900's

  • 54

    • Assume legal responsibility for firm’s resources and decisions • Appoint top executive officers • Maintain a fiduciary duty • Monitor decisions made by managers on behalf of the company • Growing interest in hiring “outside directors” to bring in more independent thought and action

    board of directors

  • 55

    is a set of standards for a company’s operations that socially conscious investors use to screen investments.

    environmental, social, and governance criteria

  • 56

    • looks at how a company performs as a steward of the natural environment. • look at a company’s energy use, waste, pollution, natural resource conservation and animal treatment. • they also evaluate which environmental risks might affect a company’s income and how the company is managing those risks.

    environmental criteria