HR

QUIZ 2

HR

27問 • 1年前QUIZ 2

問題一覧

tasks of managers

securing and keeping adequate customer base, securing and keeping adequate number of qualified employees to serve the customer base

the process of identifying candidates for current or future position vacancies

recruitment

the process of chooseing an individual for a current or future position vacancy

selection

5 constraints

legal constraints, economic constraints, industry constraints, organizational constraints, position constraints

a government statistic that measures the percentage of workers who are not employed, but who are seeking work

unemployment rate

the position in which an individual starts his/her career with a hospitality organization

entry-level

a promotion from within approach that is utilized when seeking qualified applicants

internal search

an organizational philosophy that, whenever practical, an organization will fill its higher-level job vacancies with its current employees

promote-from-within

a recommendation about a potential applicant that is provided by a current employee

employee referral

favoritism in employment based on kinship

nepotism

an approach to seeking job applicants that focuses primarily on those candidates who are not currently employed by the organization

external search

a search for job candidates that is performed by a professional company specializing in employee searches

outsourced search

a private employment agency that specializes in identifying candidates for management positions. also known as headhunter firms.

executive search

5 factors affecting selection efforts

applications, interviews, pre-employment testing, background checks, references

false statements that cause someone to be held in contempt, lowered in estamation of the community, or to lose employment status or earnings, or otherwise suffer a damaged reputation

defamation

failure on the part of an employer to exercise reasonable care in the selection of employees

negligent hiring

retaining an employee after the employee become anaware of an employee's unsuitability for a job, thereby failing to act on that knowledge

negligent retention

the terms of the employment relationship between an employer and employee that specify the rights and obligation of each party to agreement

employment agreement

a proposal by an employer to a prospective employee that specifies the term of employment. a legally valid acceptance of the offer will create a binding employment contract

offer letter

the proces by which new employees learn the values of and what it is like to work for a hospitality organization during initial on-job experiences

adaptation

the process of providing basic information about the hospitality organization that must be known by all staff members in every department.

orientation

a package of written materials given to new employees to supplement the oral information provided during the orientation session.

orientation kit

is a centralized spurce of information detailing an employer's policies, benefits, and employment practices.

employee handbook

the process of providing new employees with basic information that everyone in their department must know that is unique to their department

induction

a formal or informal relationship in which an experienced staff member provides advice and counsel to a less experienced staff member.

mentoring

refers to a practice of ethical judgement by managers as they make decisions affecting the organization

business ethics

a set of rules that is define what is right and what is wrong as decisions are made that affect others

ethics

CONTEMPORARY LESSON 1 & 2

Czyra Djoanne Hojilla · 30問 · 1年前

CONTEMPORARY LESSON 1 & 2

30問 • 1年前

Czyra Djoanne Hojilla

CONTEMPORARY LESSON 3

Czyra Djoanne Hojilla · 32問 · 1年前

CONTEMPORARY LESSON 3

32問 • 1年前

Czyra Djoanne Hojilla

CONTEMPORARY 4-5

Czyra Djoanne Hojilla · 18問 · 1年前

CONTEMPORARY 4-5

18問 • 1年前

Czyra Djoanne Hojilla

REVMA

Czyra Djoanne Hojilla · 43問 · 1年前

REVMA

43問 • 1年前

Czyra Djoanne Hojilla

HR in Tourism and Hospitality

Czyra Djoanne Hojilla · 23問 · 1年前

HR in Tourism and Hospitality

23問 • 1年前

Czyra Djoanne Hojilla

SERVICE QUALITY FINAL EXAM

Czyra Djoanne Hojilla · 42問 · 1年前

SERVICE QUALITY FINAL EXAM

42問 • 1年前

Czyra Djoanne Hojilla

問題一覧

tasks of managers

securing and keeping adequate customer base, securing and keeping adequate number of qualified employees to serve the customer base

the process of identifying candidates for current or future position vacancies

recruitment

the process of chooseing an individual for a current or future position vacancy

selection

5 constraints

legal constraints, economic constraints, industry constraints, organizational constraints, position constraints

a government statistic that measures the percentage of workers who are not employed, but who are seeking work

unemployment rate

the position in which an individual starts his/her career with a hospitality organization

entry-level

a promotion from within approach that is utilized when seeking qualified applicants

internal search

an organizational philosophy that, whenever practical, an organization will fill its higher-level job vacancies with its current employees

promote-from-within

a recommendation about a potential applicant that is provided by a current employee

employee referral

favoritism in employment based on kinship

nepotism

an approach to seeking job applicants that focuses primarily on those candidates who are not currently employed by the organization

external search

a search for job candidates that is performed by a professional company specializing in employee searches

outsourced search

a private employment agency that specializes in identifying candidates for management positions. also known as headhunter firms.

executive search

5 factors affecting selection efforts

applications, interviews, pre-employment testing, background checks, references

false statements that cause someone to be held in contempt, lowered in estamation of the community, or to lose employment status or earnings, or otherwise suffer a damaged reputation

defamation

failure on the part of an employer to exercise reasonable care in the selection of employees

negligent hiring

retaining an employee after the employee become anaware of an employee's unsuitability for a job, thereby failing to act on that knowledge

negligent retention

the terms of the employment relationship between an employer and employee that specify the rights and obligation of each party to agreement

employment agreement

a proposal by an employer to a prospective employee that specifies the term of employment. a legally valid acceptance of the offer will create a binding employment contract

offer letter

the proces by which new employees learn the values of and what it is like to work for a hospitality organization during initial on-job experiences

adaptation

the process of providing basic information about the hospitality organization that must be known by all staff members in every department.

orientation

a package of written materials given to new employees to supplement the oral information provided during the orientation session.

orientation kit

is a centralized spurce of information detailing an employer's policies, benefits, and employment practices.

employee handbook

the process of providing new employees with basic information that everyone in their department must know that is unique to their department

induction

a formal or informal relationship in which an experienced staff member provides advice and counsel to a less experienced staff member.

mentoring

refers to a practice of ethical judgement by managers as they make decisions affecting the organization

business ethics

a set of rules that is define what is right and what is wrong as decisions are made that affect others

ethics