HR in Tourism and Hospitality

23問 • 1年前

問題一覧

economy - low economy =

more people regression

organization of employees to act together, to protect and promote their interest by collective bargaining with representatives of the tourism and hospitality sector.

employee unions

rules and regulation established by an organization that specify how applicable staff members should act.

policies

a course of action or steps to be used to accomplish an objective; usually developed to describe how a work tasked should be accomplished.

work procedure

the act of authorizing employees to make discretionary decisions to meet their areas of responsibilities.

empowerment

a shared beliefs, experiences, and norms that influence how things are done in the organization.

corporate culture

activities implemented to eliminate jobs in order to generate greater efficiencies and cost savings.

downsizing

the broad range of human characteristics and dimentions that impact the employees' values, opportunities and perception of themselves and others at work.

diversity

activities in human resource

recruitment and selection, training and development, compensation and appraisal, protection and communication

external influences

legislation, consumer preferences, demographics, global issues, economy, employee unions

internal influences

policies, work procedure, corporate culture, long and short term plans, management judgement and experience

management function

planning, organizing, staffing, supervising, controlling, appraising

a list of tasks that a person working within a specific position must perform

job description

range for profit and not for profit organizations that provide lodging and/or accomodations including food services for people when they are away from their homes.

hospitality industry

the person employed by a hospitality or tourism sector

human resource

the situation in which people rather than technology and equipment are used to provide products and services for am organization's consumer

labor intensive

the processes used by a hospitality/tourism organization to enhanced its performance by affectively using all of its staff members

human resource management

tactics and procedures to attract applicants to the organization

recruitment

choosing the best person among the applicant

selection

preparing new staff members to do required work, updating their experience peers, and providing opportunities for all interested staff members to assume more responsible positions are integral to the efforts of most organizations to attain goals and address competitive pressure if applicable.

training and development

personnel should receive pay and benefits commensurate with their contributions to the organization

compensation

provides input to help employees attain the on-the-job success that can yield promotions with higher compensation levels

appraisal

many laws and regulations mandate safety procedures and numerous other tactics that top level managers should do and not do that impact employees safety.

protection and communication

CONTEMPORARY LESSON 1 & 2

Czyra Djoanne Hojilla · 30問 · 1年前

CONTEMPORARY LESSON 1 & 2

30問 • 1年前

Czyra Djoanne Hojilla

CONTEMPORARY LESSON 3

Czyra Djoanne Hojilla · 32問 · 1年前

CONTEMPORARY LESSON 3

32問 • 1年前

Czyra Djoanne Hojilla

CONTEMPORARY 4-5

Czyra Djoanne Hojilla · 18問 · 1年前

CONTEMPORARY 4-5

18問 • 1年前

Czyra Djoanne Hojilla

REVMA

Czyra Djoanne Hojilla · 43問 · 1年前

REVMA

43問 • 1年前

Czyra Djoanne Hojilla

Czyra Djoanne Hojilla · 27問 · 1年前

27問 • 1年前

Czyra Djoanne Hojilla

SERVICE QUALITY FINAL EXAM

Czyra Djoanne Hojilla · 42問 · 1年前

SERVICE QUALITY FINAL EXAM

42問 • 1年前

Czyra Djoanne Hojilla

問題一覧

economy - low economy =

more people regression

organization of employees to act together, to protect and promote their interest by collective bargaining with representatives of the tourism and hospitality sector.

employee unions

rules and regulation established by an organization that specify how applicable staff members should act.

policies

a course of action or steps to be used to accomplish an objective; usually developed to describe how a work tasked should be accomplished.

work procedure

the act of authorizing employees to make discretionary decisions to meet their areas of responsibilities.

empowerment

a shared beliefs, experiences, and norms that influence how things are done in the organization.

corporate culture

activities implemented to eliminate jobs in order to generate greater efficiencies and cost savings.

downsizing

the broad range of human characteristics and dimentions that impact the employees' values, opportunities and perception of themselves and others at work.

diversity

activities in human resource

recruitment and selection, training and development, compensation and appraisal, protection and communication

external influences

legislation, consumer preferences, demographics, global issues, economy, employee unions

internal influences

policies, work procedure, corporate culture, long and short term plans, management judgement and experience

management function

planning, organizing, staffing, supervising, controlling, appraising

a list of tasks that a person working within a specific position must perform

job description

range for profit and not for profit organizations that provide lodging and/or accomodations including food services for people when they are away from their homes.

hospitality industry

the person employed by a hospitality or tourism sector

human resource

the situation in which people rather than technology and equipment are used to provide products and services for am organization's consumer

labor intensive

the processes used by a hospitality/tourism organization to enhanced its performance by affectively using all of its staff members

human resource management

tactics and procedures to attract applicants to the organization

recruitment

choosing the best person among the applicant

selection

training and development

personnel should receive pay and benefits commensurate with their contributions to the organization

compensation

provides input to help employees attain the on-the-job success that can yield promotions with higher compensation levels

appraisal

many laws and regulations mandate safety procedures and numerous other tactics that top level managers should do and not do that impact employees safety.

protection and communication