General Procedures

70問 • 1年前

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Until when is a CCM prohibited from undertaking flight duties after donating blood?

24 hours have elapsed after the donation

When is a CCM prohibited from consuming aicohol?

Minimum 08 hours before reporting time

What is the crew compliment when an A 320 aircraft is upgraded to an A330

Six CCMs at doors L1, R1,L2,R2,L3,R4

During a minimum crew operation if multiple CCMs are incapacitated during flight,

ABPs are designated to unmanned exits and shall be seated closest to the exits

When a passenger communicates a safety concern, what actions shall CMs take?

Inform the PIC in a timely and specific manner

What are the responsibilities of a CCM who observes ice buildup on the wings?

Shall alert the flight crew immediately

What are the mandatory requirements during takeoff and landing?

Both the above must be adhered to

What is the procedure when a meal service is carried out on ground?

Each meal cart that is wheeled in to the cabin must be manned by two CCMs

What is the document used to report a safety violation?

Air/Ground Safety Report

What is the procedure followed during a refueling?

Any potential hazard must be notified to the tech crew/engineer immediately.

disruptive passenger is categorized as a passenger with a,

Security alert

From where does a wheelchair passenger in the category of WCHC requires assistance from?

In the cabin

To what category of a passenger is a S.O.L.E.B. briefing carried out to?

Blind passenger

How is an expectant mother secured for take-off and landing?

Fasten the seat belt over the hips and below the abdomen

How shall cargo which is permitted into the cabin be secured for take-off and landing?

On a window seat away from the emergency exits

On an aircraft with an inoperative door, Crew & Passenger load must be restricted,

As stipulated in the MEL

What is the limitation on a passenger seat?

Only one person must be restrained using the seat belt.

Who are the passengers categorized as assistance alert?

UMs and Mother with an infant

What is the briefing carried out to a passenger with reduced mobility?

Reassurance briefing

How shall a car seat be fixed on an A 330-300 aircraft?

Both above statements are correct

What are the personal electronic devices which are not permitted for use at any time on board?

Radios, Walkie talkies

What is the procedure followed when refueling is carried out with crew/ passengers on board

Ensure passengers have their seat belts opened

Non-Ambulatory passengers are,

Stretcher passengers

What is the boarding procedure for a deportee who is escorted?

To board the aircraft first and be seated away from all exits and on a center seat

What is the procedure followed once a passenger is restrained during flight?

Restraints shall be cut only with PIC permission or during an emergency evacuation

If a passenger is consuming alcohol from his own bottle ignoring the instructions of crew

Final warning document to be handed over by the Purser prior to confiscating the bottle

Mark the correct statement on PRMs,

PRM to be briefed that canes and crutches shall not be used during an evacuation

Pre departure briefing for a passenger with reduced mobility consists of

Advise passengers to remain seated until assisted by a cabin crew member or a buddy

What is the procedure adopted when securing an infant car seat on board?

Infant shall be over six months of age

What are the electronic devices not permitted during the critical phase of the flight?

Personal computers / Mobile Phones / Compact disc players

Once restraining ties are applied on a disruptive passenger, when can it be removed?

With PIC's permission

How shall an infant below 6 months be restrained for take-off and landing?

A Kangaroo belt only

When considering ramp safety, Mark the correct statement

When on the ramp a reflective tabard must be worn by a crew member

which category of passenger is a S.L.O.B. briefing given to?

Adult travelling with an infant

What is the procedure followed when a passenger occupies a seat in the flight deck?

Above 14 years of age, of good judgment and not intoxicated

When does the sterile flight deck policy commence?

Once the last cabin door is closed for departure

What is the procedure followed when re-fueling is carried out?

CMs shall ensure all passengers have opened their seat belts

When a meal service is carried out on ground, due to a delay on a dual aisle aircraft,

Only one meal cart per each aisle to be used for the service from FWD & AFT

What is the procedure followed when a CCM enters the apron area?

Both above requirements must be adhered to

To which category of passengers is a Verbal warning and Final warning given to?

Disruptive passenger

To whom shall the "Emergency exit briefing" be given to prior to takeoff?

Passengers occupying seats at L22 / L3R3 (depending on the aircraft type)

What shall a "Reassurance briefing" to a PRM consist of?

Both a & b shall be followed

What shall a "Reassurance briefing" to a PRM consist of?

Both a & b shall be followed

Mark the correct statement for a "restrained passenger"

A written warning is mandatory prior to restraining

What is the regulatory requirement when a CCM seat is unserviceable on ground?

The crew seat shall be removed if not in a stowed position

When considering ramp safety,

Do not walk directly in front or behind operating aircraft engines

The procedure followed by CM's when the aircraft is being refueled?

Each pair of exits shall be manned by a CCM

Procedure when refueling is carried out?

Ensure one FWD door is kept open with aerobridge/ steps positioned

When a meal service is carried out on ground,

Service of alcohol and tea/coffee shall not be part of the service

Ice formation on wings and control surfaces during subzero conditions

Is extremely dangerous at all times and the cockpit crew have to be informed immediately

What action is taken if a door primary is incapacitated during flight?

Inform the PIC and an assist crew member is appointed as door primary

When should CCMs cease all service-related duties prior to landing?

When the announcement "Cabin crew prepare cabin for landing" is made

When does the Flight deck non interruption period commence for landing?

Seat belt sign being switched on for landing, until switched off after landing

The demonstration of exits before landing are carried out on flights exceeding,

4 hours flight time

What is the procedure once the aircraft is parked and the slides are disarmed?

PIC makes the announcement "cabin crew you may open doors when required"

When shall glasses and crockery be cleared from the flight deck for landing?

Once the announcement "cabin crew prepare cabin for landing" is made

What is the requirement when a Guide / Service dog is accepted for travel in the cabin?

Both above conditions need to be fulfilled

A passenger categorized as WCHS requires assistance,

To ascend and descend steps

An Inadmissible passenger (INAD) is a person who,

Is not admitted into the country by the competent authority

What is the procedure followed when considering apron safety?

Both above shall be followed

How is a pregnant lady and a mother traveling with an infant categorized as?

Passenger with assistance alert

What is the procedure, if a door primary is incapacitated during flight with a full crew compliment?

Inform the PIC and appoint an assist CCM to take over duties

Who are the passengers, boarding shall be denied?

Intoxicated and medically unfit due to illness

What is the requirement to carry out a meal service on ground?

Service of alcohol and tea/coffee shall not be included in the service

What is the requirement during a minimum crew operation and multiple crew incapacitations are experienced?

ABP's are delegated and seated close to exits delegated

What is the Responsibility of a CCM who observes ice buildup on the wings, of the aircraft?

The PIC must be alerted immediately

Where shall cargo brought in to the cabin secured?

On a window seat away from an emergency exit

What are the personal electronic devices not permitted at any time on board?

Remote mouse for a notebook

Mark the correct statement - an example for non-Ambulatory passengers?

A stretcher passenger

What is the requirement when carrying out a meal service on ground?

At least one exit shall be opened with steps or aerobridge positioned

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