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General Procedures
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  • 問題数 70 • 4/28/2024

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    問題一覧

  • 1

    Until when is a CCM prohibited from undertaking flight duties after donating blood?

    24 hours have elapsed after the donation

  • 2

    When is a CCM prohibited from consuming aicohol?

    Minimum 08 hours before reporting time

  • 3

    What is the crew compliment when an A 320 aircraft is upgraded to an A330

    Six CCMs at doors L1, R1,L2,R2,L3,R4

  • 4

    During a minimum crew operation if multiple CCMs are incapacitated during flight,

    ABPs are designated to unmanned exits and shall be seated closest to the exits

  • 5

    When a passenger communicates a safety concern, what actions shall CMs take?

    Inform the PIC in a timely and specific manner

  • 6

    What are the responsibilities of a CCM who observes ice buildup on the wings?

    Shall alert the flight crew immediately

  • 7

    What are the mandatory requirements during takeoff and landing?

    Both the above must be adhered to

  • 8

    What is the procedure when a meal service is carried out on ground?

    Each meal cart that is wheeled in to the cabin must be manned by two CCMs

  • 9

    What is the document used to report a safety violation?

    Air/Ground Safety Report

  • 10

    What is the procedure followed during a refueling?

    Any potential hazard must be notified to the tech crew/engineer immediately.

  • 11

    disruptive passenger is categorized as a passenger with a,

    Security alert

  • 12

    From where does a wheelchair passenger in the category of WCHC requires assistance from?

    In the cabin

  • 13

    To what category of a passenger is a S.O.L.E.B. briefing carried out to?

    Blind passenger

  • 14

    How is an expectant mother secured for take-off and landing?

    Fasten the seat belt over the hips and below the abdomen

  • 15

    How shall cargo which is permitted into the cabin be secured for take-off and landing?

    On a window seat away from the emergency exits

  • 16

    On an aircraft with an inoperative door, Crew & Passenger load must be restricted,

    As stipulated in the MEL

  • 17

    What is the limitation on a passenger seat?

    Only one person must be restrained using the seat belt.

  • 18

    Who are the passengers categorized as assistance alert?

    UMs and Mother with an infant

  • 19

    What is the briefing carried out to a passenger with reduced mobility?

    Reassurance briefing

  • 20

    How shall a car seat be fixed on an A 330-300 aircraft?

    Both above statements are correct

  • 21

    What are the personal electronic devices which are not permitted for use at any time on board?

    Radios, Walkie talkies

  • 22

    What is the procedure followed when refueling is carried out with crew/ passengers on board

    Ensure passengers have their seat belts opened

  • 23

    Non-Ambulatory passengers are,

    Stretcher passengers

  • 24

    What is the boarding procedure for a deportee who is escorted?

    To board the aircraft first and be seated away from all exits and on a center seat

  • 25

    What is the procedure followed once a passenger is restrained during flight?

    Restraints shall be cut only with PIC permission or during an emergency evacuation

  • 26

    If a passenger is consuming alcohol from his own bottle ignoring the instructions of crew

    Final warning document to be handed over by the Purser prior to confiscating the bottle

  • 27

    Mark the correct statement on PRMs,

    PRM to be briefed that canes and crutches shall not be used during an evacuation

  • 28

    Pre departure briefing for a passenger with reduced mobility consists of

    Advise passengers to remain seated until assisted by a cabin crew member or a buddy

  • 29

    What is the procedure adopted when securing an infant car seat on board?

    Infant shall be over six months of age

  • 30

    What are the electronic devices not permitted during the critical phase of the flight?

    Personal computers / Mobile Phones / Compact disc players

  • 31

    Once restraining ties are applied on a disruptive passenger, when can it be removed?

    With PIC's permission

  • 32

    How shall an infant below 6 months be restrained for take-off and landing?

    A Kangaroo belt only

  • 33

    When considering ramp safety, Mark the correct statement

    When on the ramp a reflective tabard must be worn by a crew member

  • 34

    which category of passenger is a S.L.O.B. briefing given to?

    Adult travelling with an infant

  • 35

    What is the procedure followed when a passenger occupies a seat in the flight deck?

    Above 14 years of age, of good judgment and not intoxicated

  • 36

    When does the sterile flight deck policy commence?

    Once the last cabin door is closed for departure

  • 37

    What is the procedure followed when re-fueling is carried out?

    CMs shall ensure all passengers have opened their seat belts

  • 38

    When a meal service is carried out on ground, due to a delay on a dual aisle aircraft,

    Only one meal cart per each aisle to be used for the service from FWD & AFT

  • 39

    What is the procedure followed when a CCM enters the apron area?

    Both above requirements must be adhered to

  • 40

    To which category of passengers is a Verbal warning and Final warning given to?

    Disruptive passenger

  • 41

    To whom shall the "Emergency exit briefing" be given to prior to takeoff?

    Passengers occupying seats at L22 / L3R3 (depending on the aircraft type)

  • 42

    What shall a "Reassurance briefing" to a PRM consist of?

    Both a & b shall be followed

  • 43

    What shall a "Reassurance briefing" to a PRM consist of?

    Both a & b shall be followed

  • 44

    Mark the correct statement for a "restrained passenger"

    A written warning is mandatory prior to restraining

  • 45

    What is the regulatory requirement when a CCM seat is unserviceable on ground?

    The crew seat shall be removed if not in a stowed position

  • 46

    When considering ramp safety,

    Do not walk directly in front or behind operating aircraft engines

  • 47

    The procedure followed by CM's when the aircraft is being refueled?

    Each pair of exits shall be manned by a CCM

  • 48

    Procedure when refueling is carried out?

    Ensure one FWD door is kept open with aerobridge/ steps positioned

  • 49

    When a meal service is carried out on ground,

    Service of alcohol and tea/coffee shall not be part of the service

  • 50

    Ice formation on wings and control surfaces during subzero conditions

    Is extremely dangerous at all times and the cockpit crew have to be informed immediately

  • 51

    What action is taken if a door primary is incapacitated during flight?

    Inform the PIC and an assist crew member is appointed as door primary

  • 52

    When should CCMs cease all service-related duties prior to landing?

    When the announcement "Cabin crew prepare cabin for landing" is made

  • 53

    When does the Flight deck non interruption period commence for landing?

    Seat belt sign being switched on for landing, until switched off after landing

  • 54

    The demonstration of exits before landing are carried out on flights exceeding,

    4 hours flight time

  • 55

    What is the procedure once the aircraft is parked and the slides are disarmed?

    PIC makes the announcement "cabin crew you may open doors when required"

  • 56

    When shall glasses and crockery be cleared from the flight deck for landing?

    Once the announcement "cabin crew prepare cabin for landing" is made

  • 57

    What is the requirement when a Guide / Service dog is accepted for travel in the cabin?

    Both above conditions need to be fulfilled

  • 58

    A passenger categorized as WCHS requires assistance,

    To ascend and descend steps

  • 59

    An Inadmissible passenger (INAD) is a person who,

    Is not admitted into the country by the competent authority

  • 60

    What is the procedure followed when considering apron safety?

    Both above shall be followed

  • 61

    How is a pregnant lady and a mother traveling with an infant categorized as?

    Passenger with assistance alert

  • 62

    What is the procedure, if a door primary is incapacitated during flight with a full crew compliment?

    Inform the PIC and appoint an assist CCM to take over duties

  • 63

    Who are the passengers, boarding shall be denied?

    Intoxicated and medically unfit due to illness

  • 64

    What is the requirement to carry out a meal service on ground?

    Service of alcohol and tea/coffee shall not be included in the service

  • 65

    What is the requirement during a minimum crew operation and multiple crew incapacitations are experienced?

    ABP's are delegated and seated close to exits delegated

  • 66

    What is the Responsibility of a CCM who observes ice buildup on the wings, of the aircraft?

    The PIC must be alerted immediately

  • 67

    Where shall cargo brought in to the cabin secured?

    On a window seat away from an emergency exit

  • 68

    What are the personal electronic devices not permitted at any time on board?

    Remote mouse for a notebook

  • 69

    Mark the correct statement - an example for non-Ambulatory passengers?

    A stretcher passenger

  • 70

    What is the requirement when carrying out a meal service on ground?

    At least one exit shall be opened with steps or aerobridge positioned