問題一覧
1
What's the 1st point of F&B General?
Morning Sensory Experience
2
According to 1st point of F&B General,
Experience includes ........./bistro/restaurant/seating area and visually ........... public space, and must meet the following:-
◾........
Set to ............level:- Fully turned on.
◾........
Played to an appropriate level:- ...... enough to hear, but ...... enough so that conversation is not ..........
◾ Televisions
All turned on in media pods, over the bar and home ..........., when present.
......... control present in each media pod.
lounge/adjacent/Lights/appropriate/Music/Loud/low/strained/theatre/Remote
3
What's the 2nd point of F&B General?
Evening Sensory Experience
4
According to 2nd point of F&B General,
(Bistro only)
◾Tabletop Lighting
......... on tables throughout the Bistro area.
It is acceptable for the lighting not to be on ........ table.
Must be current brand ............
Placed/every/specification
5
What's the 3rd point of F&B General?
Cubby and Back counter styling.
6
According to 3rd point of F&B General,
Back counter styling must meet the following:-
◾...... size displays are not ...........
◾Nothing may hang on the back wall except required ............./licensed, framed.
◾...... display must be placed on counter(eg. not on fridge)
Cup/permitted/certifications/Tea
7
What's the 4th point of F&B General?
Beverage Program Compliance
8
According to 4th point of F&B General,
All properties that participate in the ............. Standard Beverage Program must minimally achieve a ....... or higher score on their branded Core .......... Program Audit.
◾ Beverage Program Audit occur on the ...... day as the BSA and will be ......... prior to BSA completion.
◾ Products ........... due to vendor/delivery ....... must be verified through ....... or other documentation at the time of Audit.
MI Gold/90%/Beverage/same/uploaded/unavailable/issue
9
What's the 5th point of F&B General?
Disposable Food and Beverage Containers
10
What's the 5th point of F&B General?
Disposable Food and Beverage Containers
11
According to 5th point of F&B General,
When reusable materials are not an option, products must meet one of the following criteria:-
◾Be .............. in a commerical composting system.
◾Be ............
Commonly used terms for products that meet these criteria include:-
PLA, PET, Paper, Bio resin, Polypropylene, Sugarcane, RPET, Molded fiber, Molded pulp.
It is not acceptable for any disposable product to be made of ......../injected modled foam, polystrene or Styrofoam.
compostable/recyclable/expanded
12
What's the 6th point of F&B General?
Straw Usage Throughout Property
13
According to 6th point of F&B General,
All F&B areas, including but not limited to events/banquets, restaurants,bare, in room dining, club/executive lounge etc. are required to only provide straws upon .......... in accordance with the standard.
Approved .......... to plastic straws must be used.
Aligning global environmental ......... on the use of single use plastics with Marriott Internationals .............. 2025 goals, properties must only offer straws upon request.
request/alternatives/concerns/Serve 360
14
According to 6th point of F&B General,
It is acceptable for straws to be used in ........ drinks, blended drinks, children's cups with lids, liquid yogurt and atypical vessels (eg. coconut, heavily garnished glass)
Plastic straws are not permitted under any ..............
During encounter observe if:-
◾Straws are provided without ....... from guest or associate.
◾....... straws are in use.
blended/circumstances/request/Plastic
15
What's the 7th point of F&B General?
Pepesi Standard Compliance
16
According to 7th point of F&B General,
All guestrooms, retail outlets and F&B Outlets operated by the property must meet the following requirements:-
◾........... products must not be seen on property within guest view.
It is acceptable to provide tonic water, club soda, ginger ale and Dr. Pepper and remain in ............. with Pepsi requirements
◾If Coca Cola products are present on a .......... break it must only be to meet a ...... request and must be listed on the ...... as such..
Coca Cola/compliance/meeting/client/BEO
17
What's the 8th point of F&B General?
Hotel offers additional food and beverage outlets.
18
According to 8th point of F&B General,
Mark Yes if hotel offers any of the following additional services, indicating the number of outlets for each category:-
....... meal a day restaurants
......... Shop
................. concepts
Bar/Lounge (not including Bistro)
Three/Coffee/Fast Service
19
What's the 9th point of F&B General?
F&B Uniform - Brand Specified Program
20
According to 9th point of F&B General,
All F&B Associates must be wearing the proper and ....... uniform for their department.
complete
21
What's the 10th point of F&B General?
Proactive Additional Assistance Offered.
22
According to 10th point of F&B General,
A minimum of .... associate must make a .......... offer of additional assistance during any .......... F&B experience.
1/proactive/morning
23
What's the 11th point of F&B General?
Buffet/Dining Area Condition
24
What's the 12th point of F&B General?
Buffet/Dining Area Cleanliness
HMC 2
HMC 2
phoebe grace galos · 69問 · 1年前HMC 2
HMC 2
69問 • 1年前Lesson 8
Lesson 8
Lovelyn Valenzuela · 34問 · 1年前Lesson 8
Lesson 8
34問 • 1年前FOOD AND BEV
FOOD AND BEV
F - Robles, Jorelyn · 98問 · 1年前FOOD AND BEV
FOOD AND BEV
98問 • 1年前MICRO FINAL
MICRO FINAL
Leah Jean Better · 57問 · 1年前MICRO FINAL
MICRO FINAL
57問 • 1年前LODGING
LODGING
Leah Jean Better · 91問 · 1年前LODGING
LODGING
91問 • 1年前問題一覧
1
What's the 1st point of F&B General?
Morning Sensory Experience
2
According to 1st point of F&B General,
Experience includes ........./bistro/restaurant/seating area and visually ........... public space, and must meet the following:-
◾........
Set to ............level:- Fully turned on.
◾........
Played to an appropriate level:- ...... enough to hear, but ...... enough so that conversation is not ..........
◾ Televisions
All turned on in media pods, over the bar and home ..........., when present.
......... control present in each media pod.
lounge/adjacent/Lights/appropriate/Music/Loud/low/strained/theatre/Remote
3
What's the 2nd point of F&B General?
Evening Sensory Experience
4
According to 2nd point of F&B General,
(Bistro only)
◾Tabletop Lighting
......... on tables throughout the Bistro area.
It is acceptable for the lighting not to be on ........ table.
Must be current brand ............
Placed/every/specification
5
What's the 3rd point of F&B General?
Cubby and Back counter styling.
6
According to 3rd point of F&B General,
Back counter styling must meet the following:-
◾...... size displays are not ...........
◾Nothing may hang on the back wall except required ............./licensed, framed.
◾...... display must be placed on counter(eg. not on fridge)
Cup/permitted/certifications/Tea
7
What's the 4th point of F&B General?
Beverage Program Compliance
8
According to 4th point of F&B General,
All properties that participate in the ............. Standard Beverage Program must minimally achieve a ....... or higher score on their branded Core .......... Program Audit.
◾ Beverage Program Audit occur on the ...... day as the BSA and will be ......... prior to BSA completion.
◾ Products ........... due to vendor/delivery ....... must be verified through ....... or other documentation at the time of Audit.
MI Gold/90%/Beverage/same/uploaded/unavailable/issue
9
What's the 5th point of F&B General?
Disposable Food and Beverage Containers
10
What's the 5th point of F&B General?
Disposable Food and Beverage Containers
11
According to 5th point of F&B General,
When reusable materials are not an option, products must meet one of the following criteria:-
◾Be .............. in a commerical composting system.
◾Be ............
Commonly used terms for products that meet these criteria include:-
PLA, PET, Paper, Bio resin, Polypropylene, Sugarcane, RPET, Molded fiber, Molded pulp.
It is not acceptable for any disposable product to be made of ......../injected modled foam, polystrene or Styrofoam.
compostable/recyclable/expanded
12
What's the 6th point of F&B General?
Straw Usage Throughout Property
13
According to 6th point of F&B General,
All F&B areas, including but not limited to events/banquets, restaurants,bare, in room dining, club/executive lounge etc. are required to only provide straws upon .......... in accordance with the standard.
Approved .......... to plastic straws must be used.
Aligning global environmental ......... on the use of single use plastics with Marriott Internationals .............. 2025 goals, properties must only offer straws upon request.
request/alternatives/concerns/Serve 360
14
According to 6th point of F&B General,
It is acceptable for straws to be used in ........ drinks, blended drinks, children's cups with lids, liquid yogurt and atypical vessels (eg. coconut, heavily garnished glass)
Plastic straws are not permitted under any ..............
During encounter observe if:-
◾Straws are provided without ....... from guest or associate.
◾....... straws are in use.
blended/circumstances/request/Plastic
15
What's the 7th point of F&B General?
Pepesi Standard Compliance
16
According to 7th point of F&B General,
All guestrooms, retail outlets and F&B Outlets operated by the property must meet the following requirements:-
◾........... products must not be seen on property within guest view.
It is acceptable to provide tonic water, club soda, ginger ale and Dr. Pepper and remain in ............. with Pepsi requirements
◾If Coca Cola products are present on a .......... break it must only be to meet a ...... request and must be listed on the ...... as such..
Coca Cola/compliance/meeting/client/BEO
17
What's the 8th point of F&B General?
Hotel offers additional food and beverage outlets.
18
According to 8th point of F&B General,
Mark Yes if hotel offers any of the following additional services, indicating the number of outlets for each category:-
....... meal a day restaurants
......... Shop
................. concepts
Bar/Lounge (not including Bistro)
Three/Coffee/Fast Service
19
What's the 9th point of F&B General?
F&B Uniform - Brand Specified Program
20
According to 9th point of F&B General,
All F&B Associates must be wearing the proper and ....... uniform for their department.
complete
21
What's the 10th point of F&B General?
Proactive Additional Assistance Offered.
22
According to 10th point of F&B General,
A minimum of .... associate must make a .......... offer of additional assistance during any .......... F&B experience.
1/proactive/morning
23
What's the 11th point of F&B General?
Buffet/Dining Area Condition
24
What's the 12th point of F&B General?
Buffet/Dining Area Cleanliness