How many times should you let the phone ring?

What should the F.O ask for record purposes? (In order)

One of the major components of the properly management system is?

Payment made in advance through mail, walk in and other methods that guest can pay in a advance of prior to their stay

Are partial payments made by the guest for his entire stay

Pre authorized payment enabling the hotel to block a certain amount in the credit card to be used as guest it's a third party in the agreement

Arrangements, where all the bills are settled by

accepting mute reservations than the hotel can fill

Convenient visual guide for controlling overbooking

The guest is alone and does not join other groups

Means the room is reserved but not in use or the reservation has been cancelled

What is PMS?

This is the arrival date of the guest

Automatic if the front office staff entered the number of lights correctly

This is the number of nights

The number of occupants

Total numbers of rooms requested by the guest

This is what was assigned to the guest and what they requested for

Room number of guest

Reservation arrangement

This is how the booking was made

Probable arrival time of the guest

Only for group bookings