暗記メーカー

暗記メーカー

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Chapter 18

Chapter 18
20問 • 1年前
  • Jelani Davis
    • 通報

    問題一覧

  • 1

    Quality monitoring is:

    The process of maintaining or improving quality outputs

  • 2

    The act of granting authority to employees to make decisions within their areas of responsibility is called:

    empowerment

  • 3

    When quality is not emphasized:

    Conflicts can arise

  • 4

    The international standard used by participating organizations to help ensure their quality management system is effective.

    ISO 9000

  • 5

    Providing quality products directly impacts a patient's:

    All answers are correct

  • 6

    Which of the following is not part of internal customers of Sterile Processing?

    Stakeholders

  • 7

    ________is defined as the consistent delivery of products and services according to established standards.

    Quality

  • 8

    A series of work activities that produces a product or service is called a:

    work process

  • 9

    Which of the following must be the center of every quality concern?

    the patient

  • 10

    An unexpected occurence involving death, serious physical or psychological injury, or the risk thereof, is called a:

    sentinel event

  • 11

    The________process looks backward at an event to identify the root cause and help prevent it from reoccurring.

    root cause analysis

  • 12

    _________identifies and resolves work related problems.

    process improvement

  • 13

    Failure mode and effects analysis (FMEA) tries to predict:

    A product failure mode before it occurs

  • 14

    This component of a quality program moves decision making to frontline staff:

    Empowerment

  • 15

    This organization uses unannounced inspections to monitor standards:

    Centers for Medicare and Medicaid Services (CMS)

  • 16

    Assuming responsibility for survey readiness is one factor in:

    Keeping the focus on the patient

  • 17

    Quality processes in decontamination include:

    Measuring chemicals

  • 18

    Quality control indicators:

    All answers are correct

  • 19

    Root cause analysis (RCA):

    Looks at a poor outcome to prevent its reoccurrence

  • 20

    The quality process that focuses on developing and delivering near-perfect products and services is called?

    Six Sigma

    • Chapter 1-5

    Chapter 1-5

    Jelani Davis · 100問 · 1年前

    Chapter 1-5

    Chapter 1-5

    100問 • 1年前
    Jelani Davis

    Chapter 6-9

    Chapter 6-9

    Jelani Davis · 90問 · 1年前

    Chapter 6-9

    Chapter 6-9

    90問 • 1年前
    Jelani Davis

    Chapter 19

    Chapter 19

    Jelani Davis · 45問 · 1年前

    Chapter 19

    Chapter 19

    45問 • 1年前
    Jelani Davis

    Chapter 10,11,12

    Chapter 10,11,12

    Jelani Davis · 80問 · 1年前

    Chapter 10,11,12

    Chapter 10,11,12

    80問 • 1年前
    Jelani Davis

    Chapter 13,14,15 (1-100)

    Chapter 13,14,15 (1-100)

    Jelani Davis · 100問 · 1年前

    Chapter 13,14,15 (1-100)

    Chapter 13,14,15 (1-100)

    100問 • 1年前
    Jelani Davis

    Chapter 20

    Chapter 20

    Jelani Davis · 45問 · 1年前

    Chapter 20

    Chapter 20

    45問 • 1年前
    Jelani Davis

    問題一覧

  • 1

    Quality monitoring is:

    The process of maintaining or improving quality outputs

  • 2

    The act of granting authority to employees to make decisions within their areas of responsibility is called:

    empowerment

  • 3

    When quality is not emphasized:

    Conflicts can arise

  • 4

    The international standard used by participating organizations to help ensure their quality management system is effective.

    ISO 9000

  • 5

    Providing quality products directly impacts a patient's:

    All answers are correct

  • 6

    Which of the following is not part of internal customers of Sterile Processing?

    Stakeholders

  • 7

    ________is defined as the consistent delivery of products and services according to established standards.

    Quality

  • 8

    A series of work activities that produces a product or service is called a:

    work process

  • 9

    Which of the following must be the center of every quality concern?

    the patient

  • 10

    An unexpected occurence involving death, serious physical or psychological injury, or the risk thereof, is called a:

    sentinel event

  • 11

    The________process looks backward at an event to identify the root cause and help prevent it from reoccurring.

    root cause analysis

  • 12

    _________identifies and resolves work related problems.

    process improvement

  • 13

    Failure mode and effects analysis (FMEA) tries to predict:

    A product failure mode before it occurs

  • 14

    This component of a quality program moves decision making to frontline staff:

    Empowerment

  • 15

    This organization uses unannounced inspections to monitor standards:

    Centers for Medicare and Medicaid Services (CMS)

  • 16

    Assuming responsibility for survey readiness is one factor in:

    Keeping the focus on the patient

  • 17

    Quality processes in decontamination include:

    Measuring chemicals

  • 18

    Quality control indicators:

    All answers are correct

  • 19

    Root cause analysis (RCA):

    Looks at a poor outcome to prevent its reoccurrence

  • 20

    The quality process that focuses on developing and delivering near-perfect products and services is called?

    Six Sigma